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Beoordeeld met 1 van de 5 sterren

If you receive an sms saying, "parcel has been given to skynet" pick it up instead or have personal shipping to your door, if you receive an sms from them saying they will deliver before "5pm" take it... Toon meer

Beoordeeld met 1 van de 5 sterren

Deliveries are out for delivery for days on end , the call centre says they spoke to the driver and promise a time but later in the day the driver says he just clocked in and nobody spoke to him. T... Toon meer

Beoordeeld met 1 van de 5 sterren

Very disappointed with the delivery service. My parcel was supposed to be delivered, but the delivery was delayed and the communication has been poor. These items are for a child who needs them for sc... Toon meer

Beoordeeld met 1 van de 5 sterren

یہ میری زندگی کے بدترین کورئیر تجربات میں سے ایک تھا۔ سروس انتہائی خراب تھی، رابطہ کاری بہت ناقص تھی، اور عملے نے کوئی ذمہ داری نہیں لی۔ میرا پیکج کھلا ہوا پہنچا اور اس میں سے کچھ چیزیں غائب تھیں۔ ڈبہ... Toon meer

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TrustScore 1.5 uit 5

733 reviews

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Alle reviews

(733)

103 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Colis Mauboussin

Bonjour, je donne 5 Etoiles à cette société de livraison ! rapide, communiquant et réactif...
Je recommande

2 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SkyNet is thee worst courier company I’ve ever dealt with!

If I could give 0 stars I also would, my order has been out for delivery for the past week. No phone call/text from drivers to set up delivery or check whether I’m home or not or worst if they get lost maybe yet there’s always updates later on the day that “no one home/co-signee not available”. I’ve been waiting for this delivery at home not even leaving the house yet I see such updates, drivers just seem to randomly update and not even bother to show up and worst part I got told due to safety reasons they can disclose driver’s contact details meaning the said driver can still continue to lie about delivering till I lose my package completely 🤦🏾‍♀️I’m soo disappointed by the courier service and wish I could just boycott them since they don’t care about their clients.

1 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I am so very dissatisfied with your service

I am so very dissatisfied with your company I’ve never experienced such with other couriers such as Buffalo and iMile. Am selling clothes that I buy from China and my parcel haven’t arrived to its destination or to me it did come here to Umtata hub and I was expecting it to be delivered on Friday last week the 28th of March 2025 till today the 1st of April 2025 worse part when I trace my parcel it went back to East London hub if for what reason I don’t know, because I was at home the whole weekend waiting for it I never received any call no nothing and when I call their offices they don’t pick up. I am very pissed and very angry for their services and it was my first time using them what a bad experience i will never recommend SkyNet to anyone 😡 Even the 1star that I’ve rated with you doesn’t deserve it

28 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

DISHONEST AND UNTRUSTWORTHY

If I could give Skynet Worldwide Express South Africa a zero rating, I would!

They are UNTRUSTWORTHY AND DISHONEST!

They claim to have delivered my parcel when they have NOT!! Their tracking system also makes no sense!

They do not respond to emails, whatsapp and calls. It took 1.5 HOURS to get through to a person at their office only for him to disconnect the call!!

WHERE IS MY PARCEL, SKYNET????

This company needs to be reported as there are so many complaints regarding the exact same issues. Clearly, there’s a massive problem with Skynet Worldwide Express South Africa and they must be held accountable for processes that do not protect the consumer (how do you hand over parcels to random strangers with no identification to prove they are the legitimate recipient for that parcel?) as well as their refusal to communicate with clients regarding their missing paid-for-packages and for LYING about delivery to the legal recipient.

SHAME ON YOU, THE BOARD OF DIRECTORS OF THIS “COMPANY”!!

EDITED: I have reported this Company and I urge all other victims of missing parcels to do the same thing. They need to be investigated for this trend to be stopped and for safer delivery control mechanisms to be implemented.
Report here: Whistle blowers (appointed by Skynet!!):(+27) 31 308 0600 or go to whistleblowing website (ending with za)

20 maart 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Don't expect any customer service

"You've reached SkyNet worldwide express. Kindly note, calls may be recorded for training and monitoring purposes. Please hold and we'll be right with you."
If you want to hear this on loop for an hour, call them in the UK on 020 8538 1988. Zero customer service. Claimed to have attempted delivery yesterday, but that no one was home- I was, all day. No contact or update since. Uncontactable, and the website links don't work.
UPDATE:
To be fair, the delivery did take place. The lack of customer service made the whole thing stressful, but the goods did, in the end, arrive.

14 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

WORST courier company EVER

WORST courier company EVER! All lies and my parcel that's been 'out for delivery' for days is still nowhere on sight.

Amongst other courier campanies, this looks like it's managed by a bunch of 5yr Olds! PLEASE STOP USING SKYNET!!!

14 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible service

Terrible service, first they say shipment is out for delivery and never turn up, then when I complain they said they didnt have time and now after 3 days they refuse to communicate. If Sports Direct are going to use this company for delivery in Malta I will never order from Sports direct again. Horrible experience and who knows where my goods are Chargeback time

14 maart 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

WORST COURIER EVER

0!

WORST courier company ever! All lies and my parcel that's been 'on delivery' for 4 days is still nowhere in sight.

PLEASE STOP USING SKYNET or you're going to lose business!

UPDATE: Parcel received but I stand by the lies and total miscommunication. BE honest and carry through with assurances.

In the interim, I placed another order and delivery was spot on. 👌🏻 So, I hope they keep it up.

4 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

There should be a zero star option!!

There should be a zero star option!!! Worst of the worst.
My shipments are delayed but all's misplaced and one whole shipment is deleted form the system and they are claiming it was not even there even sharing the screen shots of the pickups and there is no support what so ever!!!!

27 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Il male assoluto

Il male assoluto . Ho atteso 1 mese per il mio pacco che NON È MAI ARRIVATO , il tracking non da informazioni , non c’è in assistenza , via mail se ne lavano le mani.. e io ho perso 165€ . Siete degli incompetenti , vergognoso !!!!!

4 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

WORST COURIER IN SOUTH AFRICA

WORST COURIER IN SOUTH AFRICA Two years in a row they failed to deliver my car license. A year ago I had to drive to Natis in Centurion to collect it, this year to Elandsfontein. On both occasions they claim there was no one to receive it when they attempted delivery which is nonsense. I think when the traffic is bad and they are unable to complete their deliveries, they return them to Elandsfontein and no attempt is made to reschedule. I have asked for a refund of R99x2 by email and by phone but my request has been ignored. Please do not use them!

24 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Most trustworthy from Pakistan to UK

I find this most trustworthy from Pakistan to Uk courier comparatively any other company working in Pakistan.they provide every step tracking plus drop to your door with excellent professional manners. I have received 2 parcels this years from Pakistan and its the quickest and company which provide you genuine tracking.

14 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worst Delivery Courier Service on Planet Earth

So I'm waiting for my package, and my G*d this is by far the worst courier delivery service experience I have ever witnessed.

A standard 1-2 day Delivery cannot even be fulfilled by them, wow. There are local stores with less resources that get the job done.

Some context, I did get a waybill and all the nessessary info even a phone call, however they did not specify time.

On the first day of delivery according to the tracking info they tried to deliver only after operating hours...wtf.
They had the entire day from 8am to 5pm and nothing. I wasted an entire day waiting.
On the second day which I got the phone call, and am writing this review still nothing from 8am to 5pm.

Folks, I waited 2 days and the courier didn't even bother to show during operating times.
How this is even legal is beyond me.
All you have to do is deliver packages...

Who ever is incharge of Skynet and that includes the South African Branch, you owe me 2 days of my life. Understand this,I will get them back no matter the cost.

Now I'm not without mercy, what should Skynet do to improve?
Well first give me my damn package.
Secondly deliver whatever remaining packages are left to other people still waiting after stopping your service.

Then Thirdly, Shutdown the entire company...all of it gone. We don't need you, there are other couriers leagues beyond yours.

Your service is pathetic, I can single handedly run a courier service better than yours with one hand tied behind my back.

1/5, You got the first part of a service right but the actual delivery service is poor.

14 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

its been 23 days Skynet didn't deliver…

its been 23 days Skynet didn't deliver my parcel always sone excuse its been sitting in Melbourne from last 15 days at their hub and very nice excuse due to weather they cant deliver my parcel and they are not giving me a date for delivery. Pls stay away from this scammers.

12 februari 2025
Review zonder uitnodiging

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