Smart Home Security Reviews 

Great home security system which puts me in full control.
I received an honest appraisal of my security needs with no pressure to buy.
The installation was smooth and Dave the engineer went above and beyond to decommission my old alarm system which was hard to access.
Good after sales/install service from the team.

Smart home security are passionate, kind and honest in their approach.

Personal service and product knowledge is impressive.

The product is easy to use and clever in its function.

Very happy customer.

We can highly recommend Smart Home Security. They are very professional and the system is amazing. We are very happy with the product and the service. “ It does what it says on the tin”

From start to finish we had an excellent experience with Smart Home Security. Simon visited our home and took us through the whole system explaining it's features and which options would be best for our particular rooms. There was no hard sell but we were so impressed with the system and the fact that there are no ongoing costs that we signed up there and then. Simon was even happy for one particular part of the install to wait until some work that we were having done was finished.

Dave the installer took particular pride in his work ensuring that there was no dirt or dust left in the house when he had finished. He thoroughly explained the working of the system ensuring we were completely happy before he left.

Alex followed up with a number of calls to make sure we were happy with the system and to check if we were ready for the final part of the install to be done.

All in all we would have no hesitation in recommending Smart Home Security to others.

We saw Smart Home Security at the Kent County Show at Detling. I called to arrange an appointment and Simon came and explained how the system works - there was no pressure to buy at all. The system seemed so simple and the fact there were no wires - amazing. Dave came and installed the system and Simon came later to check everything out and give us a "training session". Any questions at all I can call Alex in the office and she talks us through anything we don't understand. The system is so adaptable to any circumstance/set up and it is great to have a security system that works and that we can view everything on the mobile etc where ever we are. Also reassuring if any questions at any point we can email or call and the problem will be solved - operator error not the system!

From beiging to end the people we dealt with was honest as when he arrived for the initial meeting he gave us an approximate quote to see if it was in our budget as he said he did not want to waste our time. I thought this very honest and as we went ahead the gentlemen who installed it was yet again very nice very approachable and explained everything in great detail and any question how ever silly it seemed to me he didn't and explained it all and maybe over again just for me.
I feel safe in my own home again.

If you’re looking for a home security system that has no hard wiring, is easy to use through an App, has live video streaming, has no on-going costs such as an annual contract, can take it with you if you move, is fitted by a knowledgeable (not to mention reliable, clean and conscience) engineer, controls the heating and lighting and can be turned on or off from anywhere in the world. Then I cannot recommend the Home Smart security system highly enough. Did I mention the CCTV system and the 5 star after sales support? It’s not the cheapest home security system in the world but as my old mum used to say ‘You get what you pay for’.

Very good alarm system. Simon and Alex are very nice helpful people, after we had it fitted by their colleague Dave whom is also very nice and again very helpful in explaining the system, you can also contact them any time if you have any queries which we did as being of a certain age we don’t take everything in so they talk you through it and they come again in a couple of weeks to check everything is working ok.
We would certainly recommend them and their alarm system

Kathy & Richard

5Star product 5Star customer service. I can't fault the Smart Home Security team.

Excellent service....really helpful and had no problems answering questions and running through everything until i understood. Great quality alarm system, very effective and incredibly pleased with our purchase.

So pleased We picked Smart Home Security to make our home safe, no drilling, no wiring, no mess! What a bonus, the engineer was very professional and caring, answered all our questions and returned a couple of weeks later to check we were satisfied and made a thorough check on the system.
Highly recommend this company 🙂

Not much to add to the comments below. The initial consultation was factual and easy to follow with no sense of ''being sold'' and the install and demo equally straight forward. There is plenty of follow up service if needed (but the system is intuitive). The whole process was actually quite entertaining! No negatives whatsoever.

If you are looking for a professional company who has the expertise and knowledge about Home Security please look no further. Within 10 minutes of speaking with Simon, I knew Smart Home Secruity was the right company for my security needs.

Throughout the install Simon, ensured that no areas where left uncovered. He is very approachable, knowledgeable and provides great advice.

The after sales support and customer service is absolutely spot on, no job is too big or too small! Always help at the end of the phone.

I highly recommend Smart Home Security!

Thanks again Simon and Team!

Excellent customer service throughout.
Informative home survey and demo
Prompt and efficient Installation.
High spec alarm .user friendly and looks good too.
Highly recommend this company

Not only a extremely good alarm system, but an excellent company to deal with. From introduction to the product, it’s capabilities, installation and customer service, you can not do better than Smart Home Security.

Very happy with our Smart Home Security, Simon explained it very well and Dave made it very easy for us when he installed it and Gabrielle is very helpful if we have any queries.
Feel very safe in our home now, would definitely recommend this alarm system.

Fantastic service throughout from
The very first visit from Simon, through to the installation by Dave and the aftercare support from Gabriella. The system has provided us with the peace of mind and security we needed.

This is a top class product, delivered, installed and maintained by a top class professional team. Smart Home Security has all the functionality we were looking for in a security system and more. And we were delighted to find that the installation team was professional and effective. The system is user friendly and has worked from the word go. We have had not reason to contact Smart Home Security since the installation other than to order new components and to discuss expanding the system.

Really happy with the whole installation will recommend to friends as I was reccomended
Keith

We've been very happy with both the service and product received from Smart Home Security. Our needs were relatively complex and they took the time to discuss the options, what we needed and fully explained how everything would work and benefit us. I feel like we've really been guided through the process of understanding what security system and feature we need to best suit our property and lives. The installation and set up of the system was completed quickly and easily and they follow up to make sure you are getting on alright with it. The fact that the system can be used via an app on your phone, a key fob or a key pad makes it really versatile and there is always someone on the end of a phone or ready to answer an email with any questions you have so the after service has been wonderful. So far we have installed an internal alarm system but we will also be using Smart Home Security to provide us with external CCTV cameras and gate automation, all which will integrate with what we currently have and be controlled via our existing app. A great feature is the ability to take the system with you when you move, though this is not relevant to us as we plan on staying in this house for quite a while!