Smart Home Security Reviews 

Excellent in home demonstration with no "hard sell".

Everything was installed with a minimum of fuss and everything was happily demonstrated a number of times until we fully understood how to set and unset the alarm and change it's features/settings.

Very happy.

I have have a lot of technical applications installed in my house this past year and can honestly say that Smart Home Security were one of only two installers whose products worked without fault, were installed by true professionals and gave thorough training with follow up.

I met Simon at the Edenbridge & Oxted Show and was immediately impressed by the product and his knowledge of it too. I've now had a wireless alarm system fitted and it is very impressive, controlled by app on my phone, with video, no maintenance charges for ten years, and battery life expected to be ten years. This alarm system overall works out cheaper than a lot of these so called high end alarm systems that are going to charge you in excess of £100 per year. Aftersales follow up also very good, I feel properly looked after. Perfect

This is a first class system. The in house demo was good. This system can be configured and personalised to individual requirements. The installers were excellent, arrived on time, respected ones' property (I. e) took their shoes off, laid a cloth over our table so that they could lay the products out without marking the table. In depth demo on completion. After sale visit was good.

So far everything is working as expected and they are being very long suffering in answering my questions.

Great service, great system, simple to use and operate and no false alarms (so far)

We were looking to upgrade our home security system to meet modern life and were staggered by the lack of pace from all of the national and local home security companies who were continuing to peddle systems that have not advanced at all in the last 40 years. It was as if technology had stood still for home security for them. What we wanted was something we thought was very simple:
• An alarm that alerted us when it was activated
• Ideally a system that could enable us to see inside the house to detect whether it was real or a false alarm without bulky and unattractive CCTV
• Would work with a Greyhound
This seemed to be beyond all home security companies except for Smart Home Security.
Unusually the product does what it claims, no ifs or maybes it just works. It exceeds our expectations and enables us to manage the house security remotely – as well as telling us when the alarm has been activated.
The installation and the team were fantastic, turned up and delivered when and how they said they would. I could not find fault anywhere. Their aftersales service following up that the system was working properly was revolutionary and without extra charge.
This company truly deserves to do well, particularly as there is no other credible competition.

I was with ADT paying a monthly maintenance fee for which I received little support and at the end owned nothing. I was given a free and very comprehensive security assessment which identified what I needed while explaining the benefits of the wireless and encrypted radio technology used to ensure that in the event of a break in I could have sufficient information to get the police to my property. The lovely installer Alasdair arrived on time, was neat and carried out the installation professionally and efficiently. I highly recommend this vintage claret company. They really deserve their 5 stars. So much better than ADT!

A first rate alarm system from a company you can trust. The installation is far superior to anything else we looked into. I have no hesitation recommending Smart Home Security to anyone.

Smart Home Security were very good in all respects. They were very accommodating and their immediate after sales service was as good as promised. The system they devised for us met our needs admirably and we would certainly recommend them to anyone.

Great product and well supported by staff at "Smart"

An absolutely first class product supported by equally impressive service right through from the initial demonstration and sale to the installation and follow up visit to ensure that we were happy with everything. No high pressure sales tactics, the product speaks for itself. We are very pleased with everything. Thank you.

After being burgled, having a Smart Home security system fitted helped to erase the damage that I felt. I come home now secure in the knowledge that there is no one inside my home. There are excellent features such as the silent SOS plus it is a very handsome piece of kit

Absolutely amazing service from the start. Within days of deciding we needed a security system we had survey and quote arranged with Simon and then days later the system was installed. Excellent customer service throughout, efficient installation and follow up service. Easy to follow instructions and user guide. We have already recommended the product and service to friends and family.

Very professional, friendly, knowledgeable about the system they implemented; Very satisfied with the recommended technology
Work was performed on time and in a very clean manner
Can only recommend !!

Thank you

After searching long and hard for a security system that's cost effective and up to date with today's world I found these guys, the system was installed by highly experienced professionals, Simon is a Credit to this Company! A+++

I recently had this Security system installed and I couldn't be happier or feel more secure in our home. The fact that the employees are ex police and/or military is such a comfort as they are genuinely interested in your security and crime prevention.

I love the fact that I get alerts to my phone whenever the alarm is turned on or off or goes off. Being able to see the video clip completely pit's my mind at rest. I also had a pet cam installed which allows me to monitor what my cat is up to during the day! Being a wireless system is great as no mess to install and we can take it with us if we move. I also feel comforted that if the fire alarm is activated I will also be alerted. It's very user friendly and we are in complete control of the system.

Would highly recommend this system to anyone!

The whole set up was extremely quick and efficient, the staff involved was polite and courteous as well as respecting our every needs,
The security system is extremely easy to use , it's a nice feature that you can add bits on if and when required
We feel extremely protected in our home which was the biggest reason for us to have the smart security system installed

As a consequence of a burglary within the family, I decided to consider a security system. After considering various options, I opted to go for a Smart Home Security System.

From the moment I discussed my requirements with Simon, I was comforted by his knowledge of the product and his business model. The installation that followed was carried out very professionally and there was no trace of any installation debris once Simon and his team had finished. I have subsequently purchased both heating and lighting solutions from Smart Home Security to utilise the Delta Dore system.

I have had various calls post implementation to ensure everything is working as I expected it to which is what I consider excellent customer service.

First class service, would highly recommend.

I contacted Smart Home Security and made a appointment with Simon Ricketts.
There was no pressure to purchase this Alarm.
I had done my homework and I could see that this Delta Dore system was probably the best wireless alarm on the market.
It's easy to use and doesn't need a annual maintenance because the
System is talking to its self all the time checking for any faults.
The battery life is 10 years under normal use.
It comes with a five year warranty.
If the internet goes down, now problem this system uses it own radio signal which can not be hacked it's used by the military.
Installation is quick and clean, no carpet and floor boards up or holes thought the walls.
Because this is a Smart system it doesn't stop with just a alarm, the app has many features that you can add on.
If you are away from your home it's looking after it all the time so if someone is breaking in or you have a leak or fire you will be notified on your Smart devices.
We have two of the cameras,the picture quality is great with very good night vision.
Delta Dore will be up dating the App for these cameras soon to have 24/7 recordings.
If you are thinking of getting a Wireless Smart Alarm don't purchase one until you have let Smart Home security demonstrate this great system.
Have a look on YouTube or google it.
Many thanks to Simon and his team.
Mr & Mrs S Marchant
Beckley
Rye
East Sussex