Snellers Estate Agents Reviews 

351
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Dear Sam walker Thank you so much . we had a great experience with him ,he show us the properties and explained everything clearly and professionally. He was very helpful,patient and knowledge... Toon meer

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Beoordeeld met 5 van de 5 sterren

Honey Ellis at Teddington Snellers was incredibly helpful in resolving an issue for me. She was very responsive and followed up to make sure it was done, all on a Friday afternoon! Her help was much... Toon meer

Beoordeeld met 5 van de 5 sterren

I deal regularly with Shaun Brayshaw and always find him fast and efficient in all our interactions. He is great to work with. Always appreciate his professionalism and its good to see as I have been... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Snellers Twickenham is appalling. We were dealing with the two Senior Directors in Sales and had an offer accepted to buy. From the start it seemed they weren't being truthful and transparent. We the... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Makelaars

Geschreven door het bedrijf

If there's one thing we care about at Snellers, it's people. Property isn't just a job to us, we genuinely love helping people find their ideal home or sell or let their current one. We're as much a part of the local scene as other familiar landmarks, we opened our doors in 1929 and since then have been selling and letting the best properties in the area. Along the way we've earned a reputation as an agent of reliability, honesty and the utmost professionalism. We always strive to achieve the best possible result, whatever the market, whilst delivering a five star service to our clients.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

351 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(351)

28 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Simply the best

As a busy professional I cannot overstate the importance of dealing with a property management team that provides excellent communication, accessibility, and regular check-in. In short, the stress saved by Snellers has been invaluable in keeping me on track in my other ventures. Sophie (Sheppard), in particular, has been invaluable in delivering Sneller's Values.

13 mei 2025
Review zonder uitnodiging
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Antwoord van Snellers Estate Agents

Dear Mark,Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Priyanka

Beoordeeld met 4 van de 5 sterren

Very Helpful Staff

Sophie Sheppard from Snellers has always been highly efficient in responding to calls and emails. She deals with problems quickly and is always available to help, this makes relationships between landlord and tenant much easier and prevents issues building up. I am very satisfied with the service Sophie has provided on behalf of Snellers.

14 mei 2025
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Antwoord van Snellers Estate Agents

Dear Eleanor, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Priyanka

Beoordeeld met 5 van de 5 sterren

Snellers, positive experience, recommended

We rent through Snellers and have had such a positive experience and a great responsive landlord, largely thanks to Kelly Baldwin and her team. She’s always friendly, approachable, and quick to sort out any issues that come up with the property. It’s reassuring to know we’re in good hands, and it really makes a difference to have someone so reliable and caring looking after things. Would absolutely recommend them.

14 mei 2025
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Antwoord van Snellers Estate Agents

Dear Stefan, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Priyanka

Beoordeeld met 5 van de 5 sterren

Thanks Sophie Sheppard

We are renters with Sellers in Teddington, and it has been so good to have such a lovely team, especially Sophie Sheppard, who manages the property and ensures that all maintenance and repair works are carried out promptly and professionally. Totally recommend them

3 mei 2025
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Antwoord van Snellers Estate Agents

Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Priyanka

Beoordeeld met 5 van de 5 sterren

Excellent Support from Sophie Sheppard

Excellent Support from Sophie Sheppard

I’ve had a very positive experience with Sophie Sheppard. She has been incredibly helpful, responsive, and understanding throughout a difficult situation with my property. Sophie helped reach a fair resolution regarding an unexpected situation. Her communication has always been clear and professional, and I really appreciate her dedication to ensuring I felt comfortable and supported in my home. Highly recommended!

9 mei 2025
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Antwoord van Snellers Estate Agents

Dear Sanaa, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Priyanka

Beoordeeld met 5 van de 5 sterren

I have a good tenant

I have a good tenant, who pays the rent on time, so I want to keep them happy. Unfortunately, they are not hesitant about reporting every little detail of "things that need to be done". I am so pleased to have someone like Sophie Sheppard who can sort thins out and keep the tenant happy.

1 mei 2025
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Antwoord van Snellers Estate Agents

Dear Donald, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

Beoordeeld met 5 van de 5 sterren

Geeta was really great and dealt with…

Geeta was really great and dealt with the electrical certificate without any trouble at all :)

7 mei 2025
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Antwoord van Snellers Estate Agents

Dear Nicky, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Priyanka

Beoordeeld met 5 van de 5 sterren

Sophie from the Teddington branch is…

Sophie from the Teddington branch is really helpful. She listens and takes actions and also keeps you updated

6 mei 2025
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Antwoord van Snellers Estate Agents

We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Priyanka

Beoordeeld met 5 van de 5 sterren

Anna Harrison and her team

Anna Harrison and her team have been looking after my properties for a number of years now successfully managing change of tenancies and handling a multitude of queries and day to day problems. It puts my mind at rest that these properties are managed efficiently and that I am kept informed of all the various matters.

5 mei 2025
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Antwoord van Snellers Estate Agents

Dear Sue, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Priyanka

Beoordeeld met 5 van de 5 sterren

Absolute professionals …

I can’t thank Anna Harrison and Sophie Shepard in the tenancy management department enough for all their help.

Their polite, courteous manner and incredible professionalism is second to none. Probably the best in the business and I would highly recommend them to manage your property. Thanks again Snellers.

3 februari 2025
Review zonder uitnodiging
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Antwoord van Snellers Estate Agents

Dear Karen, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Priyanka

Beoordeeld met 5 van de 5 sterren

Friendly and Effective

Kelly was excellent in helping us sort our broken washer. We quickly had an engineer come round to look at it, and a replacement sorted very efficiently. She kept in contact throughout and made sure we were informed at every step

28 april 2025
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Antwoord van Snellers Estate Agents

Dear Rob, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Priyanka

Beoordeeld met 5 van de 5 sterren

Sophie is pleasant

Sophie is pleasant, efficient, helpful and responds quickly to enquiries.

25 april 2025
Review zonder uitnodiging
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Antwoord van Snellers Estate Agents

Dear Mrs Williams, Thank you for taking the time to leave a lovely review regarding Sophie. Kind regards, Asma

Beoordeeld met 5 van de 5 sterren

I have been renting my house through…

I have been renting my house through Snellers for many years. For the last couple of years I have corresponded with Sophie Sheppard on a number of occasions. She has always been extremely helpful and professional. Snellers is lucky to have her.

23 april 2025
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Antwoord van Snellers Estate Agents

Dear Elizabeth, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Priyanka

Beoordeeld met 5 van de 5 sterren

Helpful

Sophie always responds quickly to messages; and she is polite and friendly and helpful. She is a credit to Snellers lettings department.

23 april 2025
Review zonder uitnodiging
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Antwoord van Snellers Estate Agents

Dear Fiona, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Priyanka

Beoordeeld met 5 van de 5 sterren

We have received excellent service from Sellers Teddington Branch

We have received excellent service from Snellers Teddington Branch whilst renting out our property. Over the past few years we have found the help and service provided by Ayca, Amy and more recently Sophie Shepherd, to be particularly efficient and most welcome.

23 april 2025
Review zonder uitnodiging
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Antwoord van Snellers Estate Agents

Dear Michael, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Priyanka

Beoordeeld met 5 van de 5 sterren

Sophie at Snellers Twickenham has been…

Sophie at Snellers Twickenham has been the best !!! Always Responsive and helpful…. Getting the job done. Before Sophie we struggled with any communication or action. Thank you Sophie for looking after us and our home !

10 april 2025
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Antwoord van Snellers Estate Agents

Dear Kerry, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Priyanka

Beoordeeld met 5 van de 5 sterren

Great service

I have used these guys for years and they are great, especially Geeta

15 april 2025
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Antwoord van Snellers Estate Agents

Dear Gavish, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Priyanka

Beoordeeld met 5 van de 5 sterren

We received professional and reliable…

We received professional and reliable support from day one until the end of our tenancy with Snellers. Maxim guided us through every step of the process smoothly and efficiently. A big thank you to him and the entire Snellers team!

8 april 2025
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Antwoord van Snellers Estate Agents

Dear Berger, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Priyanka

Beoordeeld met 5 van de 5 sterren

A totally trustworthy and efficient organisation in every respect

Snellers have proved themselves more than willing and able to go the extra mile for their customers. Their support and attention to detail during a challenging and stressful time as landlords has been invaluable. Any questions are answered immediately. Any issues raised are managed promptly. Their costs are very reasonable. Their staff are attentive, thorough and very pleasant. We cannot thank them enough for all they have done and have no hesitation in recommending them. Kelly Baldwin and Geeta Sharma were both very helpful and efficient in their roles.

8 april 2025
Review zonder uitnodiging
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Antwoord van Snellers Estate Agents

Dear Clare, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Priyanka

Beoordeeld met 5 van de 5 sterren

Ted Turner who organised an engineer…

Ted Turner who organised an engineer for our broken washing machine, was very polite. He was helpful and courteouand professional
Thank you Ted!

4 april 2025
Review zonder uitnodiging
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Antwoord van Snellers Estate Agents

Dear Karen, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Priyanka

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