This review relates to GERALDTON WA Solar Hart. The service was fantastic from both Eric and Anthony. Their communication was excellent and really went out of their way to get my hot water system... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Was a good experience. Rang Nooha to get a Quote She booked an appointment and came out told her what i required to replace my current20 year old Chromogen solar Hot water system.. Reall... Toon meer
Bedrijf heeft geantwoord
I cannot put into words the appreciation I have for Grant and his team. They went above and beyond to fix my Solarhart hot water system. His team, Solarhart head office and all his contractors, com... Toon meer
Bedrijf heeft geantwoord
Began well with Rockingham Solarhart . Liked Gary’s way of selling his product and company. Things went sideways when the sales team had a member leave and not all information passed on, the team at... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Zonne-energiebedrijf
- ook in
- Leverancier van apparatuur voor zonne-energie
- Leverancier van warmwatersystemen op zonne-energie
- Zonne-energie aannemer
Over Solahart Australia
Geschreven door het bedrijf
In 1953, SW Hart and Co., a pioneering plumbing company based in Perth, decided that the sun was the best energy source to heat water in Western Australian homes. As a result, solar hot water in Australia was born and Solahart geared up for expansion.
Since then we’ve built a reputation as a world leader in solar innovation and technology and invested millions of dollars into R&D and manufacturing. We’ve also installed over one million systems in over 70 countries around the world. We’re at Everest Base Camp and Antarctica. Even Nelson Mandela’s South African home had a Solahart system installed on the roof.
Today, after more than 65 years as Australia’s solar energy experts, we’re set to turn our brilliant past into an even brighter future.
Contactgegevens
1 Alan Street, 2116, Rydalmere, Australië
- 1300 721 984
- solahart@solahart.com.au
- www.solahart.com.au
4,7
Uitstekend
17K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 85% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Everything was explained well
Everything was explained well, installation was smooth and very professional.
3 juli 2026
Antwoord van Solahart Australia
Hi there,
Thank you for your feedback. We're pleased to hear everything was clearly explained and that the installation was completed smoothly and professionally.
We appreciate you taking the time to share your experience.
Great communication with the team at…
Great communication with the team at Solar Hart and the team that install fantastic
7 juli 2026
Antwoord van Solahart Australia
Hi Tim,
Thank you for your feedback. It's great to hear the team kept communication clear throughout the process and that the installation team delivered such a positive result.
We appreciate you taking the time to share your experience.
Began well with Rockingham Solarhart
Began well with Rockingham Solarhart . Liked Gary’s way of selling his product and company.
Things went sideways when the sales team had a member leave and not all information passed on, the team at Rockingham then picked themselves up and moved on,
The install went without problems and the system is working well
3 juli 2026
Antwoord van Solahart Australia
Hi Neil,
Thank you for your feedback. We're pleased to hear you had a positive start with the team and appreciated Gary's approach throughout the sales process.
We also appreciate your understanding during the challenges that arose, and we're glad the Rockingham team worked through them to deliver a smooth installation. It's great to hear the system is now up and running well. Thank you for taking the time to share your experience.
Professional work from start to finish
Professional work from start to finish. Efficient and happy to accommodate my requirements.
Highly recommend Solahart Cairns
2 juli 2026
Antwoord van Solahart Australia
Hi Brett,
Thank you for the great feedback. It’s wonderful to hear everything was handled professionally from start to finish and that the team was happy to accommodate your requirements.
We really appreciate your recommendation.
Professional friendly and efficient…
Professional friendly and efficient staff, with quick delivery and installation.
We can't believe the product has sky-rocketed, The original product was closed and the one in 2026 an open circuit both the same capacity and the same kind of booster.
Originally we paid in 2004 $1,700 and in 2026 we paid $7,978 which is huge increase.
3 juli 2026
Antwoord van Solahart Australia
Hi Anne,
Thank you for your feedback. It’s great to hear the team provided friendly, professional service and that the delivery and installation were completed so promptly.
We appreciate your long history with Solahart and understand your observations regarding the difference in product pricing over the years. Thank you for taking the time to share your experience and for continuing to choose Solahart.
Have used Solahart for at least 30…
Have used Solahart for at least 30 years now, they have stood the test of time and they are reliable. We have had solar hot water, now on our second for this house. Also have solar panels on the roof. Would also consider a battery at some stage.
2 juli 2026
Antwoord van Solahart Australia
Hi there,
Thank you for your continued support over the past 30 years. It’s wonderful to hear Solahart has been your trusted choice for both solar hot water and solar power systems over such a long period.
We truly appreciate your loyalty and are pleased we’ve been able to support your energy needs over the years.
Antwoord van Solahart Australia
Hi Anthony,
Thank you for your feedback. We're pleased to hear the team was easy to work with and delivered a job you're happy with.
We appreciate you taking the time to share your experience.
Good communication re the installation…
Good communication re the installation and delays, Efficient installers. I felt we didn't get enough info on panels and what the harvest would actually be, we expected yields to be greater than 5kw but actually it is 2.3- 3kw so far, with 6.3 SYSTEM. We bought a hot water relay and with these yields we would be better with off peak, We have had to have this reconfigured at our cost to have a switch to change from solar to off peak, so not explained well enough. The address for the service on QR code and paper work in meter box is incorrect!! It is listed as St Andrews Retirement village which is 2 blocks from us, this should have been checked.
24 juni 2026
Antwoord van Solahart Australia
Hi Sharon,
Thank you for your feedback. We’re pleased to hear communication around the installation and scheduling was clear, and that the installation team completed the work efficiently.
We appreciate you highlighting your concerns regarding the expected system performance, the hot water relay configuration and the incorrect address details provided with the installation documentation. Feedback like this is important, particularly where expectations around system output and setup could have been communicated more clearly.
Your comments have been noted and will be followed up with the dealership to review the information provided and the documentation associated with the installation. Thank you for taking the time to share your experience.
My purchase from Solahart
From start to finish Solahart made things very easy for me. They were always ready to answer questions and to show me all that I needed to know. A very smooth and pleasant experience. I would recommend Solahart to anyone.
2 juli 2026
Antwoord van Solahart Australia
Hi Xavi,
Thank you for the wonderful feedback. It’s great to hear the team made the process easy from start to finish and were always available to answer your questions.
We really appreciate your recommendation and are pleased you had such a smooth and positive experience.
Very disappointed with a few aspects on…
Very disappointed with a few aspects on the process.
I find the communication of Solahart left a lot to be desired, including an unsatisfactory quotation that cost me an extra $700 after the completion of the works. This manifested in repeated emails demanding payment of the said $700 blow out, this without speaking to me personally, which I fond distasteful.
My other concern is that I believe my battery is grossly under engineered as well (too small). I am yet to hear from them regarding that, which was conveyed to Solahart 8 days ago. So I’m not confident of a successful outcome unfortunately considering past experiences.
So in conclusion, the best thing I could say to people considering Solahart for their installation is to “prefer others.”
Thank you
Ron
27 januari 2026
Antwoord van Solahart Australia
Hi Ron,
Thank you for your sharing your experience with us. We are very concerned to hear as we strive to always provide the highest levels of product and customer service. We would appreciate the opportunity to investigate this further and arrange for you to be contacted.
If you are willing, could you please send an email to solahart@solahart.com.au with your full name, postcode and contact number? We will then have a team member contact you directly to assist.
We regret that your experience has not been of the standard we pride ourselves on at Solahart and we hope that we can resolve this for you.
Had our hot water system fail…
Had our hot water system fail unexpectedly. Rockingham Solarhart had a replacement system supplied and installed on short notice. Thank you Sharon and the team at Rockingham Solarhart
1 juli 2026
Antwoord van Solahart Australia
Hi Sparky,
Thank you for your feedback. We're pleased the team could respond quickly when your hot water system unexpectedly failed and get a replacement installed at short notice.
We'll be sure to pass your kind words on to Sharon and the Rockingham team.
The experience was good from start to…
The experience was good from start to finish. They done exactly what they said they would do and the workmanship was good. The heat pump is great.
2 juli 2026
Antwoord van Solahart Australia
Hi Jeff,
Thank you for your feedback. It’s great to hear everything went smoothly from start to finish and that the team delivered exactly as promised.
We’re pleased you’re happy with the workmanship and enjoying the benefits of your new heat pump.
Totally recommend
Quick installation, great communication and the hot water from the system is brilliant. Totally recommend the product and the service.
4 juli 2026
Antwoord van Solahart Australia
Hi Dion,
Thank you for the fantastic feedback. It's great to hear the installation was completed quickly and that communication was clear throughout the process.
We're delighted you're enjoying the hot water system and really appreciate your recommendation.
Very responsive polite and helpful
8 juli 2026
Antwoord van Solahart Australia
Hi Bruce,
Thanks for your feedback, great to hear the team was responsive, polite and helpful throughout.
Very helpful regarding me receiving the…
Very helpful regarding me receiving the government rebate and keeping me informed about everything. However the reconfiguration of the meterto take account of the solar panels seems to have been delayed because of slow paperwork. Staff are all pleasant onthe phone. Thank you.
30 juni 2026
Antwoord van Solahart Australia
Hi Maryanne,
Thank you for your feedback. We're pleased to hear the team was helpful with the government rebate process and kept you informed along the way.
We appreciate your comments regarding the delay with the meter reconfiguration and paperwork, and we're glad the team remained helpful and pleasant throughout.
Thank you for taking the time to share your experience.
accommodating and professional
Weather was horrible and wet, the team installed a interim hot water unit for me and my family while waiting for weather to clear up. very professional and helpful.
8 juli 2026
Antwoord van Solahart Australia
Hi Nicole,
Thank you for your feedback. We’re pleased the team could provide a temporary hot water solution for your family while waiting for the weather to clear.
It’s great to hear they were professional and helpful throughout the process.
The Company were fine it's just the…
The Company were fine it's just the long 6 months wait for installation.
17 juni 2026
Antwoord van Solahart Australia
Hi Constance,
Thanks for your feedback. We're pleased to hear you were happy with the team and the overall service.
We appreciate your patience during the installation wait and understand that six months is a long time.
Thank you for taking the time to share your experience.
Extremely happy customer
The Salesperson was very knowledgeable; the installation team were efficient and friendly and cleaned up after themselves. The system performs extremely well right from the day after installation. I am even selling back to the grid and it's middle of winter!
6 juli 2026
Antwoord van Solahart Australia
Hi Lorrae,
Thank you for the wonderful feedback. It’s great to hear the team provided knowledgeable advice, a smooth installation and left everything clean and tidy.
We're delighted the system is already performing so well and delivering results, even through winter. Thank you for choosing Solahart and for taking the time to share your experience.
Outstanding service and strong communication
Outstanding service and strong communication from staff, followed by quality workmanship for the installation of our solar system and battery.
7 juli 2026
Antwoord van Solahart Australia
Hi Mark,
Thank you for the fantastic feedback. It’s great to hear the team provided strong communication throughout the process and delivered a high-quality installation.
We’re delighted you’re happy with your new solar and battery system, and we appreciate you taking the time to share your experience.
Well Done…..The installers were very efficient and…
The installers were very efficient and informative. They worked on tirelessly with a minimum break to get the job done. Very happy with the installation.
Thank You Solarhart.
8 juli 2026
Antwoord van Solahart Australia
Hi there,
Thank you for the great feedback. We're delighted to hear the installation went smoothly and that the team kept you well informed throughout the process.
We’re pleased everything was completed efficiently and appreciate you taking the time to share your experience.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.