Solahart Australia Reviews 

16.730
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This review relates to GERALDTON WA Solar Hart. The service was fantastic from both Eric and Anthony. Their communication was excellent and really went out of their way to get my hot water system... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Was a good experience. Rang Nooha to get a Quote She booked an appointment and came out told her what i required to replace my current20 year old Chromogen solar Hot water system.. Reall... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I cannot put into words the appreciation I have for Grant and his team. They went above and beyond to fix my Solarhart hot water system. His team, Solarhart head office and all his contractors, com... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Began well with Rockingham Solarhart . Liked Gary’s way of selling his product and company. Things went sideways when the sales team had a member leave and not all information passed on, the team at... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 45064945848

  1. Zonne-energiebedrijf
  2. ook in
  3. Leverancier van apparatuur voor zonne-energie
  4. Leverancier van warmwatersystemen op zonne-energie
  5. Zonne-energie aannemer

Over Solahart Australia

Geschreven door het bedrijf

In 1953, SW Hart and Co., a pioneering plumbing company based in Perth, decided that the sun was the best energy source to heat water in Western Australian homes. As a result, solar hot water in Australia was born and Solahart geared up for expansion.

Since then we’ve built a reputation as a world leader in solar innovation and technology and invested millions of dollars into R&D and manufacturing. We’ve also installed over one million systems in over 70 countries around the world. We’re at Everest Base Camp and Antarctica. Even Nelson Mandela’s South African home had a Solahart system installed on the roof.

Today, after more than 65 years as Australia’s solar energy experts, we’re set to turn our brilliant past into an even brighter future.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

17K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 85% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,7

Alle reviews

(16.730)

1.361 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Prompt

Prompt, friendly, delivered as promised.

8 juli 2026
Logo Solahart Australia

Antwoord van Solahart Australia

Hi Lauren,

Thanks for your feedback, great to hear everything was handled promptly and delivered as promised.

We appreciate you choosing Solahart.

Beoordeeld met 5 van de 5 sterren

Great service especially when assisting…

Great service especially when assisting with some electrical issues with my switchboard.

1 juli 2026
Logo Solahart Australia

Antwoord van Solahart Australia

Hi Mike,

Thanks for your feedback, great to hear the team could help with the switchboard issues and provide excellent service throughout.

We appreciate you taking the time to share your experience.

Beoordeeld met 4 van de 5 sterren

Yes I am happy with it so.

Yes I am happy with it so.
But was a little disappointed on how long we had to wait from paying the deposit to when it was actually installed

7 juli 2026
Logo Solahart Australia

Antwoord van Solahart Australia

Hi Joe,

Thanks for your feedback. We're pleased to hear you're happy with the system overall.

We appreciate your patience with the installation timeframe and understand the wait after paying the deposit was disappointing. Thank you for taking the time to share your experience with us.

Beoordeeld met 5 van de 5 sterren

The friendliness of staff and ease of…

The friendliness of staff and ease of obtaining a quote. The system was installed promptly and is working efficiently. Thank you

29 juni 2026
Logo Solahart Australia

Antwoord van Solahart Australia

Hi Isabella,

Thank you for your feedback. It’s great to hear the team made the process easy from the initial quote through to installation.

We’re pleased your system was installed promptly and is performing well.

Beoordeeld met 5 van de 5 sterren

Very polite

Very polite, prompt,helpful.

29 juni 2026
Logo Solahart Australia

Antwoord van Solahart Australia

Hi Jan,

Thanks for your feedback, great to hear the team was prompt, polite and helpful throughout.

Beoordeeld met 5 van de 5 sterren

Good service allways

Good service allways

1 juli 2026
Logo Solahart Australia

Antwoord van Solahart Australia

Hi Alan,

Thanks for your feedback, great to hear you've consistently received good service.

Beoordeeld met 5 van de 5 sterren

Smooth and seamless

Excellent communication, fast and efficient install. Very impressed. We would 100% recommend.

6 juli 2026
Logo Solahart Australia

Antwoord van Solahart Australia

Hi Dan and Karen,

Thank you for the fantastic feedback. It's great to hear everything was well communicated and that the installation was completed quickly and efficiently.

We really appreciate your recommendation and are delighted you were so impressed with the service.

Beoordeeld met 5 van de 5 sterren

Great Service

Very easy to deal with. Kept us in the loop with details when things would be done. And, the installation was a breeze, Blokes doing the installation were very professional and give a detailed handover.

7 juli 2026
Logo Solahart Australia

Antwoord van Solahart Australia

Hi John,

Thank you for your feedback. It's great to hear the whole process was easy to manage and that you were kept well informed along the way.

We're pleased the installation went smoothly and that the team provided a thorough handover.

Beoordeeld met 5 van de 5 sterren

Helpful information with clear…

Helpful information with clear explanations of every step and query we had. Helpful staff and a local business.

6 juli 2026
Logo Solahart Australia

Antwoord van Solahart Australia

Hi Michael,

Thank you for your feedback. It's great to hear the team provided clear explanations and helpful support throughout the process.

We appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Good communications with all involved…

Good communications with all involved from start to finish very helpfull, tradies were all organised and done there work well we highly recommend dealing with solarhart.

7 juli 2026
Logo Solahart Australia

Antwoord van Solahart Australia

Hi Stephen,

Thank you for the great feedback. It’s wonderful to hear communication was strong from start to finish and that the team kept everything well organized along the way.

We really appreciate your recommendation

Beoordeeld met 5 van de 5 sterren

Good communication and good advice…

Good communication and good advice Solahart HWS replacement.

6 juli 2026
Logo Solahart Australia

Antwoord van Solahart Australia

Hi Graham,

Thanks for your feedback, great to hear the team provided helpful advice and kept communication clear throughout the replacement process.

Beoordeeld met 5 van de 5 sterren

The installers were very professional…

The installers were very professional and courteous, it was a pleasure to have them install my new solar panels.

6 juli 2026
Logo Solahart Australia

Antwoord van Solahart Australia

Hi Noel,

Thank you for your feedback, it’s great to hear the installers were professional and courteous throughout the process.

We’re pleased your new solar panels were installed smoothly and appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Great service

Great knowledgeable, fast and efficient service. Very recommendable.

2 juli 2026
Logo Solahart Australia

Antwoord van Solahart Australia

Hi Gary,

Thank you for the great feedback. It’s wonderful to hear the team provided knowledgeable, efficient service and made the process easy.

We really appreciate your recommendation

Beoordeeld met 5 van de 5 sterren

Was kept informed about installing date…

Was kept informed about installing date and the installation went well and done professionally.

29 juni 2026
Logo Solahart Australia

Antwoord van Solahart Australia

Hi Geoff,

Thank you for your feedback, it’s great to hear you were kept informed throughout the process and that the installation was completed professionally.

We appreciate you taking the time to share your experience and thank you for choosing Solahart.

Beoordeeld met 5 van de 5 sterren

Our solar hot water system was fitted…

Our solar hot water system was fitted by a huge team of professionals. Great to see the whole crew and all the necessary equipment working in harmony. Totally recommend.

12 juni 2026
Logo Solahart Australia

Antwoord van Solahart Australia

Hi John,

Thank you for the fantastic feedback. It’s great to hear the installation was so well coordinated and that the team worked together seamlessly to get the job done.

We really appreciate your recommendation and thank you for choosing Solahart.

Beoordeeld met 5 van de 5 sterren

Professional quick install

Andrew and his team were very professional and punctual. I had a really good experience their communication was 10/10 and they were respectful. Good install, professionally done and with due care.

6 juli 2026
Logo Solahart Australia

Antwoord van Solahart Australia

Hi Trent,

Thank you for the great feedback. It’s wonderful to hear Andrew and the team provided such professional service and kept communication clear throughout the process.

We’re pleased everything was completed with care and attention to detail, and we appreciate you taking the time to share your experience.

Beoordeeld met 1 van de 5 sterren

When setting up my second system { don’t understand your meaning }

When setting up my second system, I wanted 2 battery’s in total after the set up.

After the installation of the second system I was informed that the first battery I had was not supported by Solahart. I should have been advised of this issue straight away when I was after a quote. Not after the second installation.

If I knew about this issue I would have seriously consider my decision on a second system through Solahart.

As I had already had the new system installed I had to find the extra money to install another battery to make it to a 2 Battery system I wanted in the first place. If the old battery and inverter were reinstalled to the status quo, I believe the item would have been damaged in some was after the removal. I was not very happy.

29 juni 2026
Logo Solahart Australia

Antwoord van Solahart Australia

Hi Raymond,

Thank you for your feedback. We’re sorry to hear about your experience and the frustration caused by not being made aware of the battery compatibility issue earlier in the process.
We understand your concern that this information should have been discussed during the quotation stage so you could make a fully informed decision. Your comments have been noted and will be followed up with the dealership to review the advice provided and the handling of the installation.

Thank you for taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Solar battery installed

All employees were helpful and friendly. Work was completed to a high level.

29 juni 2026
Logo Solahart Australia

Antwoord van Solahart Australia

Hi there,

Thank you for your feedback. We're pleased to hear the team was helpful and friendly, and that the work was completed to a high standard.

We appreciate you taking the time to share your experience with Solahart.

Beoordeeld met 5 van de 5 sterren

they were really easy to deal with

they were really easy to deal with, quick service and very professional with great pricing and great warranty to go with that

6 juli 2026
Logo Solahart Australia

Antwoord van Solahart Australia

Hi Zain,

Thank you for the great feedback. We're delighted to hear the team made the process easy, provided prompt service and delivered great value.

We appreciate you taking the time to share your experience

Beoordeeld met 3 van de 5 sterren

Poor customer service

Absolutely hopeless at returning calls. Scheduling of work delayed almost 2 months from initial date offered, partly due to rain but also mismanagement of ordering parts and not having the required safety tools on site.
I was disappointed out of town contractors are used.
Very happy the in-house crew ended up doing the work as they were extremely competent and dedicated to providing a good end product. They also provided quality solutions to all issues that arose while undertaking the work.
I’m very satisfied with the end product and how it is working so far.

24 juni 2026
Logo Solahart Australia

Antwoord van Solahart Australia

Hi Jay,

Thank you for your feedback. We’re sorry to hear about the delays, communication issues and challenges you experienced during the scheduling and installation process.

We appreciate you acknowledging the efforts of the installation team and are pleased to hear you are happy with the end result and the performance of the system. Your comments regarding communication, planning and project coordination have been noted and will be followed up with the dealership.

Thank you for taking the time to share your experience.

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