This review relates to GERALDTON WA Solar Hart. The service was fantastic from both Eric and Anthony. Their communication was excellent and really went out of their way to get my hot water system... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Was a good experience. Rang Nooha to get a Quote She booked an appointment and came out told her what i required to replace my current20 year old Chromogen solar Hot water system.. Reall... Toon meer
Bedrijf heeft geantwoord
I cannot put into words the appreciation I have for Grant and his team. They went above and beyond to fix my Solarhart hot water system. His team, Solarhart head office and all his contractors, com... Toon meer
Bedrijf heeft geantwoord
Began well with Rockingham Solarhart . Liked Gary’s way of selling his product and company. Things went sideways when the sales team had a member leave and not all information passed on, the team at... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Zonne-energiebedrijf
- ook in
- Leverancier van apparatuur voor zonne-energie
- Leverancier van warmwatersystemen op zonne-energie
- Zonne-energie aannemer
Over Solahart Australia
Geschreven door het bedrijf
In 1953, SW Hart and Co., a pioneering plumbing company based in Perth, decided that the sun was the best energy source to heat water in Western Australian homes. As a result, solar hot water in Australia was born and Solahart geared up for expansion.
Since then we’ve built a reputation as a world leader in solar innovation and technology and invested millions of dollars into R&D and manufacturing. We’ve also installed over one million systems in over 70 countries around the world. We’re at Everest Base Camp and Antarctica. Even Nelson Mandela’s South African home had a Solahart system installed on the roof.
Today, after more than 65 years as Australia’s solar energy experts, we’re set to turn our brilliant past into an even brighter future.
Contactgegevens
1 Alan Street, 2116, Rydalmere, Australië
- 1300 721 984
- solahart@solahart.com.au
- www.solahart.com.au
4,7
Uitstekend
17K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 85% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Customer Support and service great team…
Customer Support and service great team all the way
6 juli 2026
Antwoord van Solahart Australia
Hi Julie,
Thank you for your feedback. It’s wonderful to hear the team provided great support and service throughout.
We appreciate you taking the time to share your experience .
Installers did a great job and kept everything neat and tidy
From the sales stage with Cameron through to the post‑installation support, the service has been excellent. The installers did a great job and kept everything neat and tidy. I’m happy to give Solahart a 5‑star rating.
2 juni 2026
Antwoord van Solahart Australia
Hi Asela,
Thank you for the wonderful feedback. It’s great to hear the team provided excellent support from the initial consultation right through to post installation.
We’re pleased everything was completed neatly and professionally, and we appreciate you taking the time to share your experience.
Solahart Hot water hell
The Hot Water system Solahart 315L solar hot water storage tank has been an expensive experience. It’s been about 4 years of constant hassle. Our overall (gas&electricity) bills increased significantly since putting it in. It does NOT boost during sunlight, preferring Sunday at 5am. Having monitored our entire electricity system we know It is the biggest drain and the most inefficient. CET is set up, but that’s useless, it doesn’t seem to direct anything.
Be careful if you are considering it. The modelling may look impressive, but the reality is very different.
4 juli 2026
Review zonder uitnodiging
Antwoord van Solahart Australia
Thank you for your sharing your experience with us. We are very concerned to hear as we strive to always provide the highest levels of product and customer service. We would appreciate the opportunity to investigate this further and arrange for you to be contacted.
If you are willing, could you please send an email to solahart@solahart.com.au with your full name, postcode and contact number? We will then have a team member contact you directly to assist.
We regret that your experience has not been of the standard we pride ourselves on at Solahart and we hope that we can resolve this for you.
Administrative Communications
Administrative Communications. Lack of information on when installations could proceed. Installer arrived at house without any notification (lucky someone home so they could proceed).
System is in and working. Hard to tell in middle of winter system full effectiveness.
Installers were great, friendly, professional and quick.
A more in-depth investigation of power usage would help. After install and monitoring we found hot water system is a huge load over night (5 KW HW system on cheaper (sic) overnight off-peak meter) draining battery quicker than expected. Will address by changing to another meter so heats during day.
26 juni 2026
Antwoord van Solahart Australia
Hi Greg,
Thank you for your feedback. We’re pleased to hear the installation team was friendly, professional and completed the work efficiently.
We appreciate your comments regarding communication and installation scheduling, as well as the insights you've gained since the system was commissioned. Feedback like yours helps highlight areas where the customer experience can be improved, and we will be following this up with the dealership.
Thank you for taking the time to share your experience.
Solahart was helpful and supportive…
Solahart was helpful and supportive from start to finish. The staff are efficient and easy to deal with. We are very happy with their work and with both the solar panels and batteries. Highly recommended. The installers were fantastic and highly professional.
29 juni 2026
Antwoord van Solahart Australia
Hi Barry & Sue,
Thank you for the wonderful feedback. It's great to hear the team provided helpful support throughout the entire process and made everything easy to manage.
We're delighted you're happy with your solar panels and batteries, and we really appreciate your recommendation.
Fast and efficient and the installers…
Fast and efficient and the installers were pleasant and polite.
3 juli 2026
Antwoord van Solahart Australia
Hi Giovanni,
Thanks for your feedback, great to hear everything was completed quickly and efficiently and that the installers were pleasant and polite throughout.
Recommendation for the staff and the…
Recommendation for the staff and the service from top of the administration to the install guys was great very professional and all were courteous
25 juni 2026
Antwoord van Solahart Australia
Hi Julie,
Thank you for the wonderful feedback. It’s great to hear the team delivered such professional and courteous service from the administration team through to installation.
We appreciate you taking the time to share your experience.
Efficient installation of solar panels…
Efficient installation of solar panels and battery. Tidy workers. Courteous and friendly staff.
3 juli 2026
Antwoord van Solahart Australia
Hi Keryn,
Thanks for your feedback, great to hear the installation went smoothly and that the team was friendly, courteous and tidy throughout.
We appreciate you taking the time to share your experience with Solahart.
The promptness of a quotation and in…
The promptness of a quotation and in supplying and fitting the hot water heat pump. Also the politeness and friendly staff, we would not hesitate to recommend this company to anyone.
30 juni 2026
Antwoord van Solahart Australia
Hi Ian,
Thank you for the great feedback. It’s wonderful to hear everything was handled promptly, from the quotation through to installation.
We really appreciate your recommendation and are pleased the team made the process easy with their friendly and professional service. Thank you for choosing Solahart.
Excellent service.
26 juni 2026
Antwoord van Solahart Australia
Hi Patrick,
Thank you for your feedback. We're delighted to hear you received excellent service.
We appreciate you choosing Solahart.
Replacement Solahart Hotwater System
Contacted Solahart for a replacement hotwater system for a vacant rental property, once they had my details i received my quote promptly, and once booked in the install was done within a week. The tradespeople were quick, professional and tidy. Great job by all involved.
18 juni 2026
Antwoord van Solahart Australia
Hi Mathew,
Thank you for your feedback, it’s great to hear everything was handled promptly and that the installation was completed so quickly.
We’re pleased the team delivered a professional and tidy service, and we appreciate you taking the time to share your experience.
The guys were easy to deal with & they…
The guys were easy to deal with & they did a great job.
Would highly recommend!
26 juni 2026
Antwoord van Solahart Australia
Hi Ryan,
Thank you for the great feedback. We're pleased to hear the team was easy to deal with and delivered a job you're happy with.
We really appreciate your recommendation and thank you for choosing Solahart.
Antwoord van Solahart Australia
Hi there,
Thanks for your feedback, great to hear the installation was completed quickly and efficiently and that the team was friendly and helpful throughout.
Paul the Sales Manager was extremely…
Paul the Sales Manager was extremely helpful and presented very good options.
Jesse the installation Supervisor was great. Organised the installation in a short time from quote acceptance. Managing the team and expectations was very good 👍 😊
Electrical and installation team was very professional. I am super happy with the installation quality
3 juli 2026
Antwoord van Solahart Australia
Hi Brian,
Thank you for the fantastic feedback. It’s great to hear Paul and Jesse provided such helpful support and that the installation was organised and completed so smoothly.
We’re delighted you’re so happy with the installation quality and appreciate you taking the time to share your experience.
Everything was so easy from start to…
Everything was so easy from start to finish. Fantastic staff - very knowledgeable, nothing was too much trouble, listened and provided different options to meet our needs.
The installers were exceptional - friendly, polite, and were able to explain everything in lay person’s terminology.
Highly recommend Solarhart if you are looking for anything solar!
3 juli 2026
Antwoord van Solahart Australia
Hi Christine,
Thank you for the wonderful feedback. It’s great to hear the team took the time to understand your needs and provide options that suited your situation.
We’re delighted everything went smoothly from start to finish, and that the installation team made the process easy to understand. We really appreciate your recommendation and thank you for choosing Solahart.
Upgrade of hot water system
Removal of old roof top solar hart and installation of new heat pump was done with a minimum of fuss. the heat pump works incredible well as we now have hot water 24/7.
26 juni 2026
Antwoord van Solahart Australia
Hi Neil,
Thank you for your feedback, it’s great to hear the replacement was completed smoothly and without any hassle.
We’re pleased your new heat pump is performing so well and providing reliable hot water around the clock. Thank you for choosing Solahart.
Antwoord van Solahart Australia
Hi Derek,
Thanks for your feedback, great to hear the team provided such quick and friendly service.
We appreciate you choosing Solahart.
Extremely disappointed
Extremely disappointed with my experience. After the installation, pieces of my old smashed hot water system were left scattered across my lawn instead of being cleaned up. I also found the conduct of some of the contractors to be completely unprofessional, with swearing and conversations about drugs while working at my property.
I expected a much higher standard of workmanship, site clean-up and professionalism. Unfortunately, that wasn’t the experience I had, and I wouldn’t recommend this service based on how the job was carried out.
3 juli 2026
Antwoord van Solahart Australia
Hi Luke,
Thank you for your feedback. We’re sorry to hear about your experience and the concerns you’ve raised regarding the clean-up and conduct of those on site.
The standard you have described falls well short of what should be expected, particularly in relation to professionalism and leaving the property in a tidy condition. Your comments have been noted and will be followed up with the dealership to review how this installation was carried out.
Thank you for bringing this to our attention.
Antwoord van Solahart Australia
Hi Jon,
Thanks for your feedback, great to hear the team delivered a thorough and professional installation.
We appreciate you taking the time to share your experience.
Antwoord van Solahart Australia
Hi Arlin,
Thanks for your feedback, great to hear you were happy with the prompt service and competitive pricing.
Thank you for choosing Solahart.
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