Solahart Australia Reviews 

Am happy with system

Good service from administration staff and installation was great

On time
Helpful cheerful professional tradesmen
On quote

Very efficient and trouble free installation which is exceeding our expectations.
Thanks also Sam who quoted us and helped with any questions we had.

After a few false starts due to bad weather we have our Solahart replaced due to hail damage. The install team of Robert, Tyler and Sam where all very friendly and speedy on the install. Well done guys.

They do what they say their going to do.

The whole team from consultant to office support to installers were above reproach. Weather forced the work to be split over a couple of weeks but we were accommodated quickly.
We have used Solahart in the past (4 times) and would highly recommend Solahart.

Great experience all round. The guys rocked up and got stuck in. Easy to deal with and informative when needed. Kept things tidy as they went. Loving the system.

Great communication and quality service. Very helpful during and after installation.

We had Solarhart install a solar panel system around 6 years ago and that went smoothly. Our issue has arisen when we gave asked to have someone visit to assess how it is now performing. I waited for over 4 weeks for someone to call me and book a service call. I finally got hold of a scheduler by chasing her through the receptionist. The scheduler claimed she'd trying calling me twice when i know from the call history that she had not. She was then to call me back with a service appointment time. In desperation i called the sales rep to help. He has initially been helpful and i realised talking to him that i just needed access to a system app. I'm now chasing him to get a registration detail to enable me to access the app. I think they fine with sales but after sales service support is apalling. The worst i have encountered.

I chose Solahart because of your history and the system is Australian made, the quote and approval went ahead as normal and there were a couple of hick-up with install. I have a driveway that is 1.7 km, mainly dirt with a couple areas that a 2-wheel drive would not make when surface is wet, we were delayed by weather and a vehicle in a repair shop.
I had discussion with staff over those times and was always happy the staff were open, frank and professional so for me it was not an issue.
Now the install has been completed I noted that everything looked neat and tidy, the bends were all good and correct, holes in walls and ceilings were the correct size and support stapes in place and the install looked professionally done.
The blokes arrived as arranged, were efficient, considerate and open in our discussion and easy to deal with, overall, a good experience for me.
Thank you.

Knowledge of sales staff was excellent. Installation was seamless and quality of work exceptional.

The staff always kept me updated on the progress and scheduling. And service was good and helpful.

The installer was very efficient. Contacted Solahart on our behalf with queries we had so all parties knew the information on how it worked effectively and what to expect

Very helpful staff who answered all our questions.

Nikita the person who took our initial enquiry was enthusiastic and interested without any “hard sell” tactics making the process a positive experience.

Dean organised, on short notice, a temporary fix of our failed system so we had hot water on the same day we contacted Solahart and Shorty had it working within a short time. The fix lasted until the new system was installed a few weeks later.

The installation team was on time and completed the job efficiently leaving the site clean and tidy.

The strength of this company lies with its staff from initial contact to completion of the installation process. All were enthusiastic, knowledgeable and personable.

We would quite happily use them again when needed.

Dr. T. Barrett.

The technicians were very polite and helpful.

All staff that I dealt with were knowledgeable and very helpful.

I was happy with the friendliness of the two men who installed the battery system. Any time I have called at the Solar Hart office or called them on the phone they are always friendly and helpful.

Jessica and Howard at Solahart were very helpful and the installation of the system went very well. We are enjoying the benefits of it every day