Somniorbeds Reviews 

I ordered a bed that would not fit up the stairs. This was a shame as was a lovely, good quality bed.
It was retuned with a full refund given, the customers service was excellent and the issue was resolved promptly

Excellent customer service fast and efficient.

What a brilliant company. I wish all companies were like them. The mattress was delivered on time by Somnior and was of an excellent quality, but unfortunately I had ordered the wrong depth mattress. Somnior customer service, were brilliant with me and sorted the problem immediately. They were so kind and considerate to me and i would highly recommend this company to anyone. I will definitely be buying from them again.

Contacted to change delivery and the response was fast and delivery date was updated. Excellent service

Ordered a bed. Delivered by two very polite and helpful guys yesterday.
Bed as described. Perfect.
A couple of parts missing got on the phone this morning spoke to a very helpful gent who promised to get them sent out ASAP. Absolutely perfect service. Thank you very much indeed.

Lovely, friendly chaps who delivered our bed. Unfortunately we had to return due to not fitting up the stairs. Sent an email and within 24hrs we recieved an email back with a collection date. Didn't have to wait long for it to be collected either. Speedy response with no issues, just waiting on a refund and hoping to be able to buy another that will fit.

The customer service is spot on. I needed to return a mattress as I had not realised I’d ordered the wrong size, and from their initial email and request for photos to the processing of the refund the help provided was excellent.
It was collected 2 days after sending in photos and the refund processed as soon as it was collected.

Error made on my behalf purchasing mattresses where I’d accidentally purchased 2 of the same mattresses. Somniorbeds customer service was excellent and prompt, collecting mattresses and issuing a refund. The mattress that I kept is perfect. Thanks you for making my error hassle free. Highly recommend

I have purchased several items in 2 years, and every time, the quality is fantastic, and the level of customer service is superb. The times I have had a query, the customer service team has responded to me in under 1 hour! I will not shop for a mattress anywhere else. Great value and excellent customer service.

This company is a pleasure to deal with. I ordered the wrong mattress via Debenhams and they couldn’t have been more helpful cancelling the delivery and instantly refunding me.
Highly recommended.

Thank you for swift response and very good customer service to support my enquiry. Headboard is very lovely with high quality of material.

Great customer service. Resolved my mistake quickly and without fuss.

Super and responsive, helpful customer service
Humans to deal with not AI bots and so helpful

Excellent service . Quick delivery and fantastic customer service

Have to leave a good review about the great customer service.
I ordered a chair online as I was advised a wing back would suit my needs and health issues.
The delivery was prompt and seamless but unfortunately the chair wasn’t right for my needs.
The customer service was great, swift and consistent. The person or people who dealt with my issue was friendly and helpful and arranged collection of the chair which again was prompt.
I would definitely order from them again as not all are as helpful as they have been

The customer service was exceptional. We had to return the mattress as the sizing was wrong and from their initial request for photos etc to the processing of the refund the help provided was excellent.
It was collected 2 days after delivery and the refund processed as soon as it was collected.
10 out of 10 just a shame the width was wrong!

Excellent customer service even though we ordered through Debenhams.
Bought 2 headboards and the colour was lighter than in the photo
Spoke to a lovely chap who stated they will arrange the collection. It was no bother and they were very helpful
Constant emails to confirm collection and delivery of the new headboards
Can not fault them Would highly customer service and would use again

Looked at various chesterfield chairs and found somniorbeds quick delivery and thrilled with the quality and service and price
Would definitely recommend them

originally purchased a divan bed through Debenhams. Divan drawer arrived damaged in transit and firstly tried to contact Debenhams and even now a week later they haven’t read my communication. Did some investigating and found the supplier online and an email. After sending an email concerning the drawer they were quick to rectify the problem and send a replacement for a delivery convenient to me.

Purchased a mattress from Debenhams and supplier was Somnoirbeds which was delivered yesterday.
Mattress is top quality but unfortunately I didn’t realise the depth and being disabled this was not suitable.
Policy would not to return it but the manager at Somnoir beds was brilliant and has agreed on a full refund. Also gave me excellent advise on what kind of mattress I need for me disability .
Happy with the whole process. Thank you