We recently bought a 4 seater sofa from Sophie Conran. From the initial reaching out and making an appointment to visit the showroom, to the after care, the service has been exceptionally professional... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I have 2 lovely sofas & a footstool that fit beautifully in my small cottage. I would like to thank especially Nadia & Melanie who were absolutely fantastic. They were professional & friendly, noth... Toon meer
Bedrijf heeft geantwoord
A great company to work with; very communicative and responsive. The custom ottoman we sourced for a client is perfection. So very happy to be able to get your beautiful product here in the US! Can't... Toon meer
Bedrijf heeft geantwoord
I couldn’t be more thrilled with our sofa! The quality is just incredible; sofas are such investment pieces, and this one was really worth it. It feels like something we will have forever. Every perso... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Shop Sophie Conran's award-winning Portmeirion collection, bestselling dining sets, porcelain mugs, cotton bedding, gardening tools, gorgeous gifts and more!
Contactgegevens
Registered Office Address: Salisbury House, Station Road, CB1 2LA, Cambridge, Verenigd Koninkrijk
- www.sophieconran.com
4,8
Uitstekend
113 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The DREAM Sofa!
I couldn’t be more thrilled with our sofa! The quality is just incredible; sofas are such investment pieces, and this one was really worth it. It feels like something we will have forever. Every person that comes over immediately comments on how beautiful it is - it’s completely made our living room! From the communication around ordering to the white glove delivery, every part of the experience was also impeccably thoughtful. Safe to say, I’m a Sophie Conran fan for life.
5 februari 2026
Review zonder uitnodiging
Antwoord van Sophie Conran
Thank you so much for such a glowing review — we truly couldn’t ask for lovelier feedback!
We’re absolutely delighted to hear how much you love your sofa. You’re so right — a sofa is a real investment piece, and knowing that yours feels like something you’ll have and cherish for years to come means everything to us. The fact that it’s become the centrepiece of your living room and draws compliments from every visitor is just wonderful to hear.
It’s also fantastic to know that the whole experience, from ordering through to our white glove delivery service, felt thoughtful and seamless. We care deeply about every stage of the journey, so your kind words will mean a great deal to the entire team.
Thank you for being such a valued customer and for your loyalty to Sophie Conran — a fan for life is the highest compliment we could receive! ✨
Stunning Sofas, Outstanding Experience
The sofas look absolutely beautiful. I’m honestly so impressed. You can really feel the craftsmanship and attention to detail. They’re super solid and well made, with firm but comfortable seating and perfectly tailored pillows. They’ve definitely become the center of attention in the best way because the design is just that good.
In a world where everything feels mass-produced, it’s so refreshing to see true handmade artistry. Please pass along my thanks to the whole team. Both sofas are incredibly well crafted, and the fabric feels so smooth and refined. These truly feel like forever pieces.
It was also such a pleasure working with Nadia and Melanie. They were so patient and helpful in selecting the perfect material for our sofa set.
15 oktober 2025
Review zonder uitnodiging
Antwoord van Sophie Conran
Thank you so much for taking the time to share such a thoughtful and generous review. We’re absolutely delighted to hear how much you love the sofas and that the craftsmanship, comfort, and detailing really stood out for you.
Creating pieces that feel considered, beautifully made, and truly lasting is at the heart of what we do, so hearing that these feel like “forever pieces” means a great deal to our whole team. We’ll be sure to pass along your kind words — they’ll be very appreciated.
It was also a real pleasure working with you, and we’re so pleased to hear that Nadia and Melanie were able to support you so thoughtfully through the fabric selection process. Thank you again for your trust, and for choosing handmade craftsmanship.
The whole customer service from the…
The whole customer service from the team was second to none. Contacting them about specifications and delivery arrangements was seamless. The sofas themselves are super comfortable and extremely well made. Overall, an excellent experience.
26 januari 2026
Review zonder uitnodiging
Antwoord van Sophie Conran
Thank you so much for your wonderfully kind review. We’re genuinely thrilled to hear the whole experience, from chatting through specifications to arranging delivery, felt easy and seamless. And it makes us so happy to know you’re loving the sofas, both for comfort and quality. Thank you again for choosing us, it really means a lot to the whole team.
I cannot speak more highly of the…
I cannot speak more highly of the customer service I received through this company. I was so pleased with the process of ordering and delivery, the sofa is beautiful and perfect for my space. Very wonderful all around!
12 januari 2026
Review zonder uitnodiging
Antwoord van Sophie Conran
Thank you so much for your kind words. “I cannot speak more highly” truly made our day, and we’re so grateful you took the time to share your experience.
Ordering a custom sofa is a meaningful investment, so it’s wonderful to hear the process felt smooth from start to finish, from ordering, to seeing it perfectly in your space. We’re especially delighted that you love your sofa, and that it’s beautiful, and just right for your home.
If you ever need anything at all, whether it’s care advice, styling suggestions, or you’re considering another piece, please don’t hesitate to reach out.
The company was very easy to work with
The company was very easy to work with. The coffee table is a very solid, well made piece of furniture. The quality is superb. The furniture was delivered on time and was framed around the piece so it was well protected.
15 december 2025
Review zonder uitnodiging
Antwoord van Sophie Conran
Thank you so much for your wonderful five-star review.
We’re delighted to hear you found us easy to work with, and that you’re so pleased with the quality and craftsmanship of your coffee table. We are glad to hear everything arrived on time and the packaging was adequate for protection.
Thank you again for choosing us, we truly appreciate your support.
The sofa is gorgeous and high quality
The sofa is gorgeous and high quality, customer service is exemplary and the delivery process was excellent, really helpful people prepared to go the extra mile and charming with iy. I couldn't be more delighted.
12 november 2025
Review zonder uitnodiging
Antwoord van Sophie Conran
Thank you so much for taking the time to leave such a lovely review 💛
We are thrilled to hear that you are delighted with your sofa, and that you found it to be both gorgeous and high quality. It is also wonderful to know that our customer service and delivery team made such a positive impression – we will be sure to pass your kind words on to them.
If you need anything at all in future, or have any questions about caring for your new sofa, we are always here to help. Enjoy your new piece! 🛋️✨
Always stayed informed of the progress…
Always stayed informed of the progress of my pieces. They were responsive with questions I had regarding timeline. My order came when estimated and was delivered expertly into my home.
14 november 2025
Review zonder uitnodiging
Antwoord van Sophie Conran
Thank you so much for sharing your experience 💛
We’re delighted to hear that you felt well informed throughout the process, and that our team were able to answer your questions and keep your timeline on track. We strive to provide the best possible service so that you for the acknowledgement
If there’s anything else we can help with, now or in the future, please don’t hesitate to get in touch. Enjoy your new pieces! 🛋️✨
The best decision
I have debated for three years about a Sophie Sofa (Coco 2.5) and Nadia was so patient and understanding with all of my questions and hesitations.
The style and look of the sofas from Sophie spoke to me and I felt one of them had to be my dream piece of furniture.
I looked at many other designs and manufacturers and kept coming back to Sophie and I am so glad I did not "settle."
The "Duck Egg" color in linen was also worth waiting for.
I expect to have many years of enjoyment from my bespoke piece and I know it will be enjoyed by my daughter and her family in years to come.
You should have heard the squeals of delight and the spark in their eyes when they saw it had been delivered.
Melanie picked up after Nadia finished her assignment with me and made the ordering and decision-making easier than any other item I have ever ordered.
Thank you so much.
What a tremendous value and quality this sofa has, and I am looking forward to the future memories made watching TV, reading, or even sitting cross-legged writing up notes from a lecture.
21 november 2025
Review zonder uitnodiging
Antwoord van Sophie Conran
Jo, thank you so much for this beautiful, heartfelt review 💛
We feel genuinely honoured that, after years of consideration and exploring other designs, you chose a Sophie sofa as your dream piece. Your description of the squeals of delight, and the spark in your family’s eyes when the sofa arrived, absolutely made our day.
Nadia and Melanie will be over the moon to read your kind words. We are delighted they were able to support you throughout your customer journey.
Knowing that your bespoke Coco 2.5 will be part of your home for years to come is exactly why we do what we do.
Thank you again for trusting us, and for seeing the value and quality in your sofa. We wish you many, many happy memories on it.
Exceptional customer service
I have recently ordered the Cocobella sofa in Spring Green Stripe and I am so looking forward to it's arrival. I would like to thank Nadia for all her help and advice, it has been such a pleasure.
16 oktober 2025
Review zonder uitnodiging
Antwoord van Sophie Conran
Thank you so much for your lovely message! We’re delighted to hear that you’ve chosen the Cocobella sofa in Spring Green Stripe — it’s such a beautiful choice. We’ll be sure to pass along your kind words to Nadia; she’ll be so pleased to know her help made your experience enjoyable. We hope you love your new sofa when it arrives and that it brings a fresh touch of comfort and style to your home!
A 5 star experience
The love seats are beautiful and so comfortable! The service from our first call to the delivery team was exceptional. The guidance we received on the cushions, the attention to detail to ensure a successful delivery was beyond our expectations. I would not hesitate to recommend Sophie Conran.
9 september 2025
Review zonder uitnodiging
Antwoord van Sophie Conran
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you love your new love seats and found them both beautiful and comfortable. It’s also lovely to know that our team — from your first call through to delivery — made the experience exceptional. We truly appreciate your kind words and recommendation.
The sofa is beautiful & great quality
The sofa is beautiful & great quality. The customer service team was easy to work with and very communicative throughout the entire process as well as allowing me to make modifications to fit my client's needs.
7 oktober 2025
Review zonder uitnodiging
Antwoord van Sophie Conran
Thank you so much for your kind words! We’re delighted to hear that you’re pleased with the quality of the sofa and that our customer service team was able to make the process smooth and accommodating to your client’s needs. We truly appreciate your feedback.
The sofa I have always dreamed of
I have discovered Sophie Conran's sofas on Instagram and I decided to purchase the COCOBELLA 3,5 seater + a footstool in Boho denim blue. It was not easy from France but with the help of Nadia and Melanie, really both fantastics, it is now a reality. The sofa is beautiful and to sit on it is a great pleasure. I still dream of another one in the future.... Thank you Sophie and all the team !
11 september 2025
Review zonder uitnodiging
Antwoord van Sophie Conran
Thank you so much for sharing your experience! We’re delighted that you discovered us on Instagram and that your COCOBELLA 3.5 seater and footstool in Boho Denim Blue have found a home in France. It’s wonderful to hear how much you’re enjoying both the beauty and comfort of your new sofa. Nadia and Melanie will be thrilled to know their support made the process smooth for you. We’ll look forward to helping you again when the time comes for your next dream piece. Thank you from Sophie and all the team!
My Sophie Conran sofa is going to bring me joy for the rest of my life!
I saw a Sophie Conran sofa on Facebook and could not get it out of my mind. It seemed like the most beautiful sofa I’d ever seen. After thinking about it for quite a while, I ordered the sofa of my life. I live in Denmark, so the sofa needed shipping, but today the sofa arrived, and it is breathtakingly lovely. It will make me happy every day for the rest of my life! It is so beautiful! And I have to praise everyone at Sophie Conran, thank you Melanie and Nadia, you were extremely kind and helpful and the whole experience has been such a joy.
17 september 2025
Review zonder uitnodiging
Antwoord van Sophie Conran
Thank you so much for your wonderful review! We’re absolutely delighted to hear that your Sophie Conran sofa has found its home in Denmark and that it brings you so much joy. Knowing that it will make you happy every day is the best compliment we could receive. the team are thrilled to know they helped make your experience so special. Wishing you many happy, cozy moments on your beautiful new Salthrop Sofa!
We LOVE our 3-seater Felix sofa
We recently purchased the 3-seater Felix sofa in Potting Moss and absolutely love it!
A huge thank you to Nadia, Melanie, and the entire SC team. They made our experience seamless, especially by offering to build the sofa in a way that allowed it to fit through our narrow doorways. Delivery was smooth and on time.
We would highly recommend a Sophie Conran sofa to everyone. Thank you again!
20 augustus 2025
Review zonder uitnodiging
Antwoord van Sophie Conran
Thank you so much for your kind and positive review. We’re delighted to hear that you’re happy with your new sofa and with the service you received from your initial enquiry through to delivery and beyond. We truly appreciate your support and hope to have the pleasure of working with you again in the future.
Very happy with my coral orange loveseat
I ordered the coral orange loveseat with flower print after I saw it on Instagram, the effort to ship it to the Netherlands was wonderful, the quality is very good and I am very happy with it.
11 augustus 2025
Review zonder uitnodiging
Antwoord van Sophie Conran
Thank you so much for your kind words and for taking the time to share your experience! We’re delighted to hear that you’re happy with the quality of your sofa and the service you received. Our team works hard to ensure both comfort and care, and it means a lot to know we met your expectations. We truly appreciate your support and look forward to serving you again in the future!
Fabulous experience
Nadia, Melanie and the whole Sophie Conran team made our experience memorable. We are so happy with our new sofa and the whole process went perfectly smoothly. We can only highly recommand their services. Thanks again!
10 juli 2025
Review zonder uitnodiging
Antwoord van Sophie Conran
Thank you so much for your lovely feedback! We’re delighted to hear that the Sophie Conran team helped make your experience such a positive one. It’s wonderful to know you’re so happy with your new sofa and that everything went smoothly. Your kind recommendation means the world to us!
Simply incredible sofas and wonderful sofas!
I cannot thank Nadia & the Sophie Conran team enough! We had very specific dimensions to work with which made finding the perfect sofa really difficult, from start to finish they went over and above to ensure we found what we were looking for and most importantly that it would fit through our very small doorway! They spoke directly with John Lewis and stayed in contact with us directly over email and arranged for us to view the sofa in a showroom. Truly fantastic service, quick delivery and the most beautiful and comfortable sofa in the world. THANK YOU!
1 juli 2025
Review zonder uitnodiging
Antwoord van Sophie Conran
Thank you so much for your wonderful review – it truly means a lot to us!
We're absolutely delighted to hear that Nadia and the team were able to help you find the perfect sofa, especially with the challenges around space and access. We understand how important those details can be, and we're so pleased everything came together smoothly. It was a pleasure working with you and coordinating with John Lewis to make sure every step was taken care of.
Your kind words about our service – and the sofa itself! – made our day. We hope you enjoy it for many years to come.
Fabulous experience
Everything was expertly handled from start to finish. Customer service has been fantastic and the sofa arrived sooner than anticipated! The sofa itself is of extremely high quality and we're so pleased with it. Highly recommended
24 juni 2025
Review zonder uitnodiging
Antwoord van Sophie Conran
Thank you so much for your kind feedback! We're thrilled to hear that everything went smoothly from start to finish and that you’re pleased with both the service and the quality of your new sofa.
It’s always a joy to know when our customers are happy – and even better when delivery arrives ahead of schedule! Your recommendation means a great deal to us.
Wishing you many comfortable and happy moments on your new sofa.
A wonderful experience and amazing products
The team at Sophie Conran made ordering two sofas and shipping them to Hong Kong very seamless and were wonderful from the get go. The sofas are absolutely gorgeous and I could not be happier!
1 juni 2025
Review zonder uitnodiging
Antwoord van Sophie Conran
Thank you so much for your kind words! We're delighted to hear that your experience with us was smooth from start to finish, and that your beautiful new sofas made it safely to Hong Kong.
It was a pleasure assisting you with your order, and we're so happy to know you're thrilled with how everything turned out. Your happiness is exactly what we aim for.
Wishing you all the comfort and joy in your new pieces!
A Lovely Salthrop Large Sofa
We purchased a Salthrop Large Sofa with Big Back Cushions in Kitty Blue Green. It is truly an extraordinary sofa and is now the center of our living room. Kids and adults alike fight to sit on it since it's so comfortable and best part is that it can easily seat 3 people. It is a beautiful sofa!
The whole ordering and delivery process went smoothly and it was delightful to be able to visit the studio during a business trip to London. The team even gave me travel advice to the UK - thank you!
I will definitely order again as we furnish the rest of our next house over the next year.
16 mei 2025
Review zonder uitnodiging
Antwoord van Sophie Conran
Dear MM thank you so much for this lovely review. We are thrilled to hear how happy your family is with the Salthrop - it is certainly a generous sofa. It is also great to hear how easy you found the order process. We look forward to assisting you again in the future for another piece of forever furniture.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.