Dan was professional, and explained clearly what their role is and what I needed to expect . He was patient . Our conversation was reassuring to me as it is the first time I had been in this situation... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Joel was very reassuring and explained everything incredibly well. He was also compassionate and put me at ease. I’m ND on top of currently having a massive flare up of my chronic illness which was ma... Toon meer
Bedrijf heeft geantwoord
friendly and clear caller. helpful level of info and I liked that I was given options, like hearing or recieving data small print, sending photos etc. felt like Dan understood that I had been inconven... Toon meer
Bedrijf heeft geantwoord
Dan was really good at assuring me that my car damage will be sorted and provided contact details, he walked through the process and was very helpful!
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
sopp+sopp works with large vehicle fleets, supporting drivers that have been in a collision or accident on the road. The business also arranges repairs and replacement vehicles for third parties whose vehicle has been damaged by a fleet driver.
Contactgegevens
Cygnet Road, PE7 8FD, Peterborough, Verenigd Koninkrijk
- 03300 583174
- sales@soppandsopp.co.uk
- www.soppandsopp.co.uk
4,7
Uitstekend
736 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Lovely friendly efficient advisor.
4 augustus 2026
Review zonder uitnodiging
Antwoord van sopp+sopp
Thank you for your review, we are happy you’re pleased with the service we provided.
Pleasant & professional experience
Pleasant & professional experience
4 augustus 2026
Review zonder uitnodiging
Antwoord van sopp+sopp
Thank you for your taking the time to leave a positive review and score. We really appreciate it.
Fantastic service. Top guy…..
Joel rang first thing this morning and the damage to my car was only caused yesterday afternoon.
Talk about quick service.
He was polite from start to finish.
Clearly very knowledgable about his role and services.
If I ever had an insurance company I’d definitely be poaching him…
Top guy 😊
3 augustus 2026
Review zonder uitnodiging
Antwoord van sopp+sopp
Thank you for taking the time to leave such positive feedback. We’re committed to delivering great experiences, and it’s rewarding to know we met your expectations.
Dan was pleasant and helpful
Dan was pleasant and helpful. His explanations were clear.
3 augustus 2026
Review zonder uitnodiging
Antwoord van sopp+sopp
We really appreciate you letting us know! Glad we could make things easy for you.
Probably the best phone call experience…
Probably the best phone call experience I have had. Outstanding customer service from Rhia. Extremely helpful and professional start to finish. Nice to interact with someone who cares and excels at their job!
1 augustus 2026
Review zonder uitnodiging
Antwoord van sopp+sopp
Thank you for your lovely review. We're so pleased to hear that you were happy with our service. Taking the time to share your experience means a great deal to us, and we truly appreciate your comments.
Joel was very clear with the entire…
Joel was very clear with the entire process and what they were going to do after the call. Great customer service
3 augustus 2026
Review zonder uitnodiging
Antwoord van sopp+sopp
Thank you for your review. We're delighted that our team could assist you and make the process as smooth as possible. We appreciate your comments, and review.
Antwoord van sopp+sopp
Thank you for leaving a review, we really appreciate it. And thank you for letting us know how great our team are doing.
Excellent professional service with a…
Excellent professional service with a friendly manner
28 juli 2026
Review zonder uitnodiging
Antwoord van sopp+sopp
Thank you for your review, we are happy you’re pleased with the service we provided.
Professional and efficient
Dan was professional and efficient explaining the process of what to do next with our claim.
23 juli 2026
Review zonder uitnodiging
Antwoord van sopp+sopp
Thanks for sharing your feedback. We love to hear about the great job our team members are doing and will pass on your comments to the relevant team.
Joel was very informative
Joel was very informative, he told me everything that I needed to know which really helped
24 juli 2026
Review zonder uitnodiging
Antwoord van sopp+sopp
We’re delighted to hear that we did such a great job for you. Thank you very much for your review.
joel made it quick and kept it simple…
joel made it quick and kept it simple was great to deal with over the phone
24 juli 2026
Review zonder uitnodiging
Antwoord van sopp+sopp
We really appreciate you letting us know! Glad we could make things easy for you.
Antwoord van sopp+sopp
Thank you for leaving a review, we really appreciate it. And thank you for letting us know how great our team are doing.
Spoke with Joel this morning and he was…
Spoke with Joel this morning and he was incredibly helpful in sorting out the situation.
23 juli 2026
Review zonder uitnodiging
Antwoord van sopp+sopp
Thank you for your review. We're delighted that our team could assist you and make the process as smooth as possible. We appreciate your comments, and review.
Joel was very helpful made the whole…
Joel was very helpful made the whole process simple and quick no stress thanks for your time helping me today
23 juli 2026
Review zonder uitnodiging
Antwoord van sopp+sopp
We really appreciate you letting us know! Glad we could make things easy for you.
Quick and efficient service
Ruth was very professional, efficient and friendly.
23 juli 2026
Review zonder uitnodiging
Antwoord van sopp+sopp
We appreciate your review and thank you for recognising our team’s efforts.
Very professional and informative.
23 juli 2026
Review zonder uitnodiging
Antwoord van sopp+sopp
Thank you for your taking the time to leave a positive review and score. We really appreciate it.
Well explained
Made everything clear, well spoken, easy to talk and was friendly.
23 juli 2026
Review zonder uitnodiging
Antwoord van sopp+sopp
Thank you for your great feedback! We’re pleased to hear our customer service team provided the support you needed.
Dan was really good
Dan was really good. He immediately gave reassurance and took the tension out of the incident. He was patient and understanding and explained what he needed and what would happen in clear and unambiguously. Nothing was to much trouble. Excellent customer service.
22 juli 2026
Review zonder uitnodiging
Antwoord van sopp+sopp
Thank you for taking the time to share your experience. We understand that being involved in an accident can be stressful, so we're pleased that our team was able to provide support. Your feedback means a great deal to us.
Explained thoroughly on the process of…
Explained thoroughly on the process of having my care repaired. Excellent customer service
22 juli 2026
Review zonder uitnodiging
Antwoord van sopp+sopp
Thank you for sharing your experience! Our customer service team is committed to providing clear, helpful support, and it’s great to hear we achieved that for you.
Costumer service was great
22 juli 2026
Review zonder uitnodiging
Antwoord van sopp+sopp
Thank you for your taking the time to leave a positive review and score. We really appreciate it.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.