Dan was professional, and explained clearly what their role is and what I needed to expect . He was patient . Our conversation was reassuring to me as it is the first time I had been in this situation... Toon meer
Bedrijf heeft geantwoord
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Dan was professional, and explained clearly what their role is and what I needed to expect . He was patient . Our conversation was reassuring to me as it is the first time I had been in this situation... Toon meer
Bedrijf heeft geantwoord
Joel was very reassuring and explained everything incredibly well. He was also compassionate and put me at ease. I’m ND on top of currently having a massive flare up of my chronic illness which was ma... Toon meer
Bedrijf heeft geantwoord
friendly and clear caller. helpful level of info and I liked that I was given options, like hearing or recieving data small print, sending photos etc. felt like Dan understood that I had been inconven... Toon meer
Bedrijf heeft geantwoord
Dan was really good at assuring me that my car damage will be sorted and provided contact details, he walked through the process and was very helpful!
Bedrijf heeft geantwoord
sopp+sopp works with large vehicle fleets, supporting drivers that have been in a collision or accident on the road. The business also arranges repairs and replacement vehicles for third parties whose vehicle has been damaged by a fleet driver.
Cygnet Road, PE7 8FD, Peterborough, Verenigd Koninkrijk
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Heeft 92% van zijn negatieve reviews beantwoord
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Easy to talk to and explained the procedure very well
Thanks

Antwoord van sopp+sopp
Joel Very understanding and reassuring with the whole situation

Antwoord van sopp+sopp
Dan was very helpful when dealing with my claim.
He explained the process simply but thoroughly and it was a pleasure dealing with him.

Antwoord van sopp+sopp
Made the process very simple. Very friendly and informative on the call.

Antwoord van sopp+sopp
Meida provided exceptional service. Very happy, Thanks.

Antwoord van sopp+sopp
Wow talk about frustrating, this company just ignore you.

Antwoord van sopp+sopp
Waited 4 months to be passed across to a company for the repairs to go ahead.. Within minutes of being advised that Sopp&Sopp would be dealing with my claim they made contacted, I returned their missed call/email and spoke with Stephen.. I can’t compliment his service enough - very patient, extremely helpful and explained everything thoroughly, turned my experience around, Thank you Stephen!

Antwoord van sopp+sopp
Joel was very helpful and understanding

Antwoord van sopp+sopp
Joel is very plesent and professional

Antwoord van sopp+sopp
Dan, was very helpful and got my claim underway and went through all the details and damage.

Antwoord van sopp+sopp
Joel was very friendly and helpful and sorted my repair out quickly and easily.

Antwoord van sopp+sopp
Rafael was wonderfully helpful, explained everything really well and answered all my questions. 5*

Antwoord van sopp+sopp
Daniel was extremely helpful, professional, and courteous throughout the entire process. He took the time to explain everything clearly and made sure I understood each step. I really appreciated his patience, as well as the fast and efficient service. Thank you very much for your excellent support!

Antwoord van sopp+sopp
I would like to give a huge thank you to Hussain for the excellent support he provided after my car was hit by a deer. As someone who has never been involved in an accident before, I was understandably shaken and unsure of what I needed to do.
Hussain was incredibly friendly, professional and reassuring throughout the call. He patiently asked all the necessary questions and gave me plenty of time to think and provide the information, never making me feel rushed. He explained everything clearly, making the whole process of reporting the accident much easier and far less stressful than I expected.
What stood out most was how genuinely caring he was. He made sure I was okay and took the time to check on my wellbeing, which I really appreciated. His professionalism, patience and clear guidance put me at ease from start to finish.
Hussain is a real credit to your team and absolutely deserves recognition for the outstanding service he provided. Thank you for turning what could have been a very stressful experience into such a positive one.

Antwoord van sopp+sopp
Dealt with them via WhatsApp. Truly horrific. Hundreds of messages to get a hire car arranged.

Antwoord van sopp+sopp
The young lady who i spoke to (Meida)
Is a credit to your company. Explained everything very clearly and was very helpful.
Will always ask to speak to her again if I have to call

Antwoord van sopp+sopp
Spoke with Joel he explained every step of what was going on in plain English. Felt listened to and understood and secure knowing that my situation was being resolved quickly.

Antwoord van sopp+sopp
Daniel was very friendly and helpful on the phone call. He took the time to answer all my questions.

Antwoord van sopp+sopp
Daniel was very helpful today and reassured me with everything I needed to know and was very polite and helpful!

Antwoord van sopp+sopp
This kind of situation can be quite stressful but when it's just organised as this it does take the stress away. The Call handler today was absolutely excellent. Explain things in a really kind and pleasant manner and efficiently really good hopefully the garage will be as good. Thank you

Antwoord van sopp+sopp
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