We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Dan was professional, and explained clearly what their role is and what I needed to expect . He was patient . Our conversation was reassuring to me as it is the first time I had been in this situation... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Joel was very reassuring and explained everything incredibly well. He was also compassionate and put me at ease. I’m ND on top of currently having a massive flare up of my chronic illness which was ma... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

friendly and clear caller. helpful level of info and I liked that I was given options, like hearing or recieving data small print, sending photos etc. felt like Dan understood that I had been inconven... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Dan was really good at assuring me that my car damage will be sorted and provided contact details, he walked through the process and was very helpful!

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autoreparatie en -onderhoud

Geschreven door het bedrijf

sopp+sopp works with large vehicle fleets, supporting drivers that have been in a collision or accident on the road. The business also arranges repairs and replacement vehicles for third parties whose vehicle has been damaged by a fleet driver.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

736 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 92% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(736)

492 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Joel Very understanding and reassuring…

Joel Very understanding and reassuring with the whole situation

21 juli 2026
Review zonder uitnodiging
Logo sopp+sopp

Antwoord van sopp+sopp

We really appreciate you taking the time to leave a review. Hearing that our team provided great service truly makes our day.

Beoordeeld met 5 van de 5 sterren

Helpful service…

Dan was very helpful when dealing with my claim.
He explained the process simply but thoroughly and it was a pleasure dealing with him.

20 juli 2026
Review zonder uitnodiging
Logo sopp+sopp

Antwoord van sopp+sopp

Thank you for your review. We're delighted that our team could assist you and make the process as smooth as possible. We appreciate your comments, and review.

Beoordeeld met 5 van de 5 sterren

Made the process very simple

Made the process very simple. Very friendly and informative on the call.

17 juli 2026
Review zonder uitnodiging
Logo sopp+sopp

Antwoord van sopp+sopp

We really appreciate you letting us know! Glad we could make things easy for you.

Beoordeeld met 5 van de 5 sterren

Meida provided exceptional service

Meida provided exceptional service. Very happy, Thanks.

16 juli 2026
Review zonder uitnodiging
Logo sopp+sopp

Antwoord van sopp+sopp

Thank you for your lovely review. We're so pleased to hear that you were happy with our service. Taking the time to share your experience means a great deal to us, and we truly appreciate your comments.

Beoordeeld met 1 van de 5 sterren

Wow talk about frustrating

Wow talk about frustrating, this company just ignore you.

16 juli 2026
Review zonder uitnodiging
Logo sopp+sopp

Antwoord van sopp+sopp

If you are still struggling to contact us, please email reviews@soppandsopp.co.uk with your claim or registration number so that we can ensure you have the right number.

Beoordeeld met 5 van de 5 sterren

1st Class Customer Service

Waited 4 months to be passed across to a company for the repairs to go ahead.. Within minutes of being advised that Sopp&Sopp would be dealing with my claim they made contacted, I returned their missed call/email and spoke with Stephen.. I can’t compliment his service enough - very patient, extremely helpful and explained everything thoroughly, turned my experience around, Thank you Stephen!

14 juli 2026
Review zonder uitnodiging
Logo sopp+sopp

Antwoord van sopp+sopp

Thank you for your review. We're delighted that our team could assist you and make the process as smooth as possible. We appreciate your comments, and review.

Beoordeeld met 5 van de 5 sterren

Daniel

Dan, was very helpful and got my claim underway and went through all the details and damage.

13 juli 2026
Review zonder uitnodiging
Logo sopp+sopp

Antwoord van sopp+sopp

Thank you for taking the time to share your experience. We understand that being involved in an accident can be stressful, so we're pleased that our team was able to provide the support and guidance you needed. Your feedback means a great deal to us.

Beoordeeld met 5 van de 5 sterren

Joel was very friendly and helpful and…

Joel was very friendly and helpful and sorted my repair out quickly and easily.

10 juli 2026
Review zonder uitnodiging
Logo sopp+sopp

Antwoord van sopp+sopp

Thank you for your taking the time to leave a positive review and score. We really appreciate it.

Beoordeeld met 5 van de 5 sterren

Rafael was wonderfully helpful

Rafael was wonderfully helpful, explained everything really well and answered all my questions. 5*

9 juli 2026
Review zonder uitnodiging
Logo sopp+sopp

Antwoord van sopp+sopp

Thank you for leaving a review, we really appreciate it. And thank you for letting us know how great our team are doing.

Beoordeeld met 5 van de 5 sterren

Daniel was extremely helpful

Daniel was extremely helpful, professional, and courteous throughout the entire process. He took the time to explain everything clearly and made sure I understood each step. I really appreciated his patience, as well as the fast and efficient service. Thank you very much for your excellent support!

8 juli 2026
Review zonder uitnodiging
Logo sopp+sopp

Antwoord van sopp+sopp

We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.

Beoordeeld met 5 van de 5 sterren

I would like to give a huge thank you to Hussain

I would like to give a huge thank you to Hussain for the excellent support he provided after my car was hit by a deer. As someone who has never been involved in an accident before, I was understandably shaken and unsure of what I needed to do.
Hussain was incredibly friendly, professional and reassuring throughout the call. He patiently asked all the necessary questions and gave me plenty of time to think and provide the information, never making me feel rushed. He explained everything clearly, making the whole process of reporting the accident much easier and far less stressful than I expected.
What stood out most was how genuinely caring he was. He made sure I was okay and took the time to check on my wellbeing, which I really appreciated. His professionalism, patience and clear guidance put me at ease from start to finish.
Hussain is a real credit to your team and absolutely deserves recognition for the outstanding service he provided. Thank you for turning what could have been a very stressful experience into such a positive one.

8 juli 2026
Review zonder uitnodiging
Logo sopp+sopp

Antwoord van sopp+sopp

Thank you for your fantastic review! We’re thrilled to hear this and will make sure your comments are shared with the team.

Beoordeeld met 1 van de 5 sterren

Dealt with them via WhatsApp horrific

Dealt with them via WhatsApp. Truly horrific. Hundreds of messages to get a hire car arranged.

7 juli 2026
Review zonder uitnodiging
Logo sopp+sopp

Antwoord van sopp+sopp

We would like to understand more about the challenges you experienced so we can use your feedback to improve – if you are happy to talk to us, please email reviews@soppandsopp.co.uk and we will arrange a time to contact you.

Beoordeeld met 5 van de 5 sterren

The young lady who i spoke to (Meida)

The young lady who i spoke to (Meida)
Is a credit to your company. Explained everything very clearly and was very helpful.
Will always ask to speak to her again if I have to call

7 juli 2026
Review zonder uitnodiging
Logo sopp+sopp

Antwoord van sopp+sopp

Thank you for leaving a review, we really appreciate it. And thank you for letting us know how great our team are doing.

Beoordeeld met 5 van de 5 sterren

Claims Management Company

Spoke with Joel he explained every step of what was going on in plain English. Felt listened to and understood and secure knowing that my situation was being resolved quickly.

6 juli 2026
Review zonder uitnodiging
Logo sopp+sopp

Antwoord van sopp+sopp

We really appreciate you letting us know! Glad we could make things easy for you.

Beoordeeld met 5 van de 5 sterren

Answered my questions

Daniel was very friendly and helpful on the phone call. He took the time to answer all my questions.

3 juli 2026
Review zonder uitnodiging
Logo sopp+sopp

Antwoord van sopp+sopp

We really appreciate you taking the time to leave a review. Hearing that our team provided great service truly makes our day.

Beoordeeld met 5 van de 5 sterren

Amazing service

Daniel was very helpful today and reassured me with everything I needed to know and was very polite and helpful!

3 juli 2026
Review zonder uitnodiging
Logo sopp+sopp

Antwoord van sopp+sopp

Thanks so much for your feedback! We’re really happy to hear you’re pleased with our service.

Beoordeeld met 5 van de 5 sterren

Efficient

This kind of situation can be quite stressful but when it's just organised as this it does take the stress away. The Call handler today was absolutely excellent. Explain things in a really kind and pleasant manner and efficiently really good hopefully the garage will be as good. Thank you

3 juli 2026
Review zonder uitnodiging
Logo sopp+sopp

Antwoord van sopp+sopp

Thank you for sharing your experience! Our customer service team is committed to providing clear, helpful support, and it’s great to hear we achieved that for you.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer