sopp+sopp Reviews 

This kind of situation can be quite stressful but when it's just organised as this it does take the stress away. The Call handler today was absolutely excellent. Explain things in a really kind and pleasant manner and efficiently really good hopefully the garage will be as good. Thank you

Very helpful and informative

Joel was very helpful and efficient

Rhia was especially helpful, she sorted out our claim very quickly, efficiently and made a stressful situation much easier!

Dan was very professional and efficient. He gave me all the information I needed in a polite and friendly manner putting me completely at ease. A pleasure to deal with.

Everything was done very professional. All my questions answered.

Meida and her affable and friendly manner over the phone assisted the whole matter, thank you

So far so good. Rhia has this wonderful mix of casual and professional way of handling the claim, which works perfectly for me. She was super helpful, answered every question I had with finess and precision. Got the call over and done with super quick but still ensured to ask me if I had anything else I need to go through. Perfect call in my opinion. As the claim is ongoing, thats all I have to say for now.
Edit: Now that the claim is all sorted, I still have nothing but positive things to say. Even though the decision was made to pay out instead of repair my car as the cost of repair was greater than the value of the car. I am still delighted as to how it was handled by this company. The only thing I would suggest is for asda to work faster while reviewing the footage as they delayed the process slightly. As for soppandsopp you guys are awesome and very professional.

Spoke with a lovely lady in relation to sorting my claim.

Joel called us within minutes of the accident, was clear, kind and professional - couldn’t ask for more. I wish all customer services could be like this!

Joel was very friendly & helpful

Dan was very helpful, friendly and efficient. Dan went through all of my options clearly and put me at ease with my claim and made it stress free.

Excellent service. Claim handled efficiently with no hassle and clear friendly communication with all staff, especially Dan.

The process was handled very professionally by Dan who went through every step making sure I fully understood what was needed from me and how the process would run A very helpful person Well done Dan

I had to contact sopp+sopp after my car was hit by a London bus. Joel was really great. Excellent communication skills, clearly knew the process very well and was able to answer all of my questions in a way I understood. Joel has given me confidence the process and resolution will be handled efficiently and fairly. I am somewhat surprised to say that I was really impressed with the whole encounter. Thank you Joel!

Joel was efficient, friendly and clear about the process. I’m very happy with the service he has provided and has set me at ease! Thank you!

Dan was great very polite and helpful with my enquiries 5*

The comunication with Daniel was super easy and understandable and also i believe everything will be sorted smoothly.

Dan was excellent was super helpful and very attentive! He answered all the questions I had and really put my mind at ease! Recognition definitely should be given to Dan!

Great comms, speedy, helpful and an overall excellent service. Thank uou Joel.