A Different Kind of Review – Sopp + Sopp A slightly different review for Sopp + Sopp, as mine is based on my experience as a job applicant rather than a customer. I recently had the plea... Toon meer
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Lees wat reviewers zeggen
Dan was professional, and explained clearly what their role is and what I needed to expect . He was patient . Our conversation was reassuring to me as it is the first time I had been in this situation... Toon meer
Bedrijf heeft geantwoord
Joel was very reassuring and explained everything incredibly well. He was also compassionate and put me at ease. I’m ND on top of currently having a massive flare up of my chronic illness which was ma... Toon meer
Bedrijf heeft geantwoord
friendly and clear caller. helpful level of info and I liked that I was given options, like hearing or recieving data small print, sending photos etc. felt like Dan understood that I had been inconven... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
sopp+sopp works with large vehicle fleets, supporting drivers that have been in a collision or accident on the road. The business also arranges repairs and replacement vehicles for third parties whose vehicle has been damaged by a fleet driver.
Contactgegevens
Cygnet Road, PE7 8FD, Peterborough, Verenigd Koninkrijk
- 03300 583174
- sales@soppandsopp.co.uk
- www.soppandsopp.co.uk
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Heeft 92% van zijn negatieve reviews beantwoord
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Dan was very efficient and pleasant
Dan was very efficient and pleasant. Thank you

Antwoord van sopp+sopp
Excellent customer service given by…
Excellent customer service given by Joel He explained what would happen while making the claim and what I needed to do. Very knowledgeable and he listened to what I was saying. In making a claim he smoothed out the whole process's. A good representative of the company, if only others could take note!

Antwoord van sopp+sopp
Handled the claim professionally
Handled the claim professionally, very easy and clear instructions, very helpful and cheerful telephone manner.
Thank you so much.

Antwoord van sopp+sopp
Joel was super helpful and answered all…
Joel was super helpful and answered all the questions I had. Speaking to someone super friendly after an accident goes a long way!

Antwoord van sopp+sopp
Daniel was very friendly and helpful…
Daniel was very friendly and helpful and was a very nice guy

Antwoord van sopp+sopp
Meida…..excellent phone manners and professionalism
Meida was extremely professional and very informative throughout the phone call for the damage to my vehicle to be repaired . Also, I was called by her within only a couple of hours of the incident! Thank you very much for being so understanding and patient ☺️

Antwoord van sopp+sopp
Complete lack of communication—left completely in the dark.
Extremely disappointed with the service from sopp & sopp. I was under the impression that everything was completely in hand and sorted. However, when I contacted the repairer on the actual day my car was due to go in, I was shocked to be told the repair had been cancelled altogether.
No notification, no update, and absolutely no communication from sopp & sopp to let me know. I feel completely mislaid by the company. Total breakdown in service. 1/5 stars.

Antwoord van sopp+sopp
Very professional and easy with the…
Very professional and easy with the video technology to capture accidental damage.

Antwoord van sopp+sopp
Agent was very calm and friendly.
Agent was very calm and friendly.

Antwoord van sopp+sopp
Amazing Service
Meida was so clear and helpful and straight forward. No ifs or buts; straight to the point, got my issue resolved within minutes. Lovely women, fast service! 5*

Antwoord van sopp+sopp
Great staff and easy to communicate
Great communication, friendly and explained everything really well

Antwoord van sopp+sopp
Car damage My case was dealt with today by a young…
My case was dealt with today by a young lady called Meida.
She was extremely pleasant and explained the process of what was to happen in great detail and could not have been more helpful.
Thank you Meida.

Antwoord van sopp+sopp
I was involved in a collision on a…
I was involved in a collision on a Saturday . Sopp & Sopp were instructed to deal with the claim on Monday everything was concluded to my satisfaction by Tuesday morning . Very professional , cannot fault this company. *****

Antwoord van sopp+sopp
It's been very helpful and very…
It's been very helpful and very friendly customer service and sorting out the problem very fast it's been nice to deal with them

Antwoord van sopp+sopp
Joel was polite
Joel was polite, engaging and professional. He advised of the next steps well, and was helpful

Antwoord van sopp+sopp
Joel was super helpful and made the…
Joel was super helpful and made the process really smooth

Antwoord van sopp+sopp
Meida explained everything in detail
Meida explained everything in detail - did so clearly & patiently, despite it being very near the end of the working day.

Antwoord van sopp+sopp
Fantastic smooth service
Fantastic smooth service. Dan was really helpful and made the whole process a lot easier. Thanks Dan!

Antwoord van sopp+sopp
He was very polite and understanding of…
Joe was very polite and understanding of my circumstances
He made sure to cover all basis and ensure I was understanding the process ahead

Antwoord van sopp+sopp
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