Had a fantastic experience with this company honestly Sharon and Sarah are amazing ladies, so helpful and friendly from start to end of transaction, their level of customer service received is beyond,... Toon meer
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Lees wat reviewers zeggen
One of the few companies with high grade (select) and thick wear layer (6mm) oak wood flooring. Extremely competitive prices. Top marks for customer service. Sent out samples quickly (arriving next da... Toon meer
Absolutely amazing customer service. I got a few samples from them to choose which laminate flooring to get, quality felt amazing and prices unbeatable. Sharon was really responsive over phone calls a... Toon meer
Sharon was incredibly helpful. As someone who has never purchased flooring before I couldn't have asked for a better experience. Sharon was always happy to take my calls, patient whilst she waited for... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Established in 2007 – Source Wood Floors We supply a wide range of quality flooring for residential and commercial projects across the UK. Our range includes engineered wood, solid wood, laminate and LVT flooring, with options to suit a variety of styles, budgets and requirements. We can send flooring samples directly to customers nationwide, helping you choose the right flooring with confidence. If you’re local to us, you’re also welcome to visit our showroom and view our flooring options in person. We pride ourselves on providing quality products, competitive prices and friendly, helpful service to our customers.
Committed to providing quality flooring
Honest advice and friendly customer service
At Source Wood Floors, we are committed to providing quality flooring, honest advice and friendly customer service.
We offer flooring samples to help customers make the right choice before ordering, and we are always happy to answer questions and provide guidance.
We take care to ensure orders are supplied correctly and delivered safely. If there is a genuine issue with your flooring or delivery, our team is here to help and will work with you to find a suitable solution.
Contactgegevens
Unit 9 & 10 Diss Business Centre, Dark Lane, Scole, Nr Diss, Norfolk, IP21 4HD, Verenigd Koninkrijk
- 01379642843
- orders@sourcewoodfloors.co.uk
- www.sourcewoodfloors.co.uk
4,9
Uitstekend
1K reviews
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Friendly and helpful
Friendly, helpful and advised on fitters covering my area. ( I found an equally helpful fitter from their list)
15 januari 2024
First time order
First time order, which arrived quickly. Driver called in advance to let me know he was on his way and most importantly the logs are dry and burning really well
1 december 2023
1st class
Great customer service and very helpful advice. Would highly recommend and will be looking to book my next order with.
Geoff M
Builder/Installer
28 november 2023
Amazing customer service
Amazing customer service from Sarah i will definitely be in touch in the future for any flooring i need. 👍👍
22 november 2023
Review zonder uitnodiging
Ordered a sample from source wood…
Ordered a sample from source wood flooring came within 24hrs of order. I have removed a fire and needed to patch up existing floor, sample matched perfectly. I only needed to order one pack which after talking and paying a little more for delivery source flooring sorted out no problem. After a problem with delivery a quick phone call to Sharon which she sorted out straight away the items arrived next day. 5 star service and great product. Thanks
30 november 2023
Review zonder uitnodiging
Glue from the company
Bought glue from the company as price was fine. It was all well packaged, and more importantly delivery is by DHL, not yodel. So all good
21 november 2023
Great customer communications and a…
Great customer communications and a well recommended company to deal with. Will use again. Thanks
27 november 2023
Review zonder uitnodiging
Fantastic all round
Had fitters booked for the Monday and called Source Wood Floors on the Tuesday before. Our local suppliers had let us down and I was frantically trying to find replacement flooring. Sharon was fantastic. She talked me through some of their stock that I had selected and rushed some samples to me which arrived the next day. I called back to place the order and she contacted the suppliers and arranged to have the order delivered by the Friday.
The order arrived as promised and the flooring looks fantastic. Sharon also stepped in when there was a slight delay on the delivery day to call the delivery company and get updates. Excellent service all round and would use them again without hesitation!
7 november 2023
Review zonder uitnodiging
Good price and service
Good price, customer service and quick and flexible free delivery
6 november 2023
Amazing product and the customer…
Amazing product and the customer service is second to none, Sharon was super helpful throughout! We love our new floor
2 november 2023
Review zonder uitnodiging
Source Flooring - supported & straightforward
Source Flooring team have supported us with advice as we progressed our project, and made ordering materials straightforward. Thank you.
25 oktober 2023
Solid wood flooring
Great customer care. Great product.
Delivered as stated and well packed.
Will definitely use this company for more solid wood flooring.
27 oktober 2023
The best online wooden floor company
Great product and quick delivery.
Sharon was very helpful.
12 oktober 2023
Great company
Great company! We always recommend Source Wood Floors to our clients. Good quality flooring and great prices. Deliveries are always on time.
29 september 2023
Perfect service. Thanks...
I've been a builder for nearly 40 years and have dealt with hundreds of suppliers. These days it's hard to find a company with exemplary customer service such as Source Wood Floors. Every stage of the process was seamless: quotation, ordering and delivery. Thanks.
11 oktober 2023
Review zonder uitnodiging
First rate customer care & quality flooring
The customer service I received from Sourcewood Floors has been exemplary. From my initial order to keeping in touch with me whilst waiting for the flooring to be shipped & all the way through to receipt in July. Sarah & Sharon couldn't have been more helpful & although this was an on-line purchase, I was looked after in a personal way that you would normally only expect buying from a quality retail shop. I really can't praise them highly enough. My engineered oak floor is beautiful & I couldn't be happier. Thank you!
6 juli 2023
Review zonder uitnodiging
Excellent Customer Service
I searched for a long time to find the right engineered wood for my living room until I came across Source Wood Floors.
Sarah was extremely helpful and went out of her way to send me as many samples of quality wood until I found the right shade.
I also have Sharon to thank for the fact that the load of 18 heavy packs arrived on time within 2 days. I would also like to thank the super team at Source Wood Floors for the helpfulness of the courier who delivered the entire load safely to my house.
I would highly recommend this great company.
4 oktober 2023
Review zonder uitnodiging
My flooring got deliver on time.
My flooring got deliver on time.
There was a couple of boxes damaged,and I got back in touch with company,and received the new boxes in days,I'm 😊 happy.
7 september 2023
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