Extremely good customer service from my first enquiry. There was a problem with the initial delivery due to damage in transit to the courier but this was resolved quickly with a free next-day slot. I... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The heat calculator was really easy to use to help me find the right radiator. I also got helpful advice on this when I called the firm. When I bought the wrong sized radiator the exchange was super e... Toon meer
The 1800 double radiator was delivered in the time slot started by two very helpful young men who carried it to garage for me. It was packaged very well so little chance of it getting damaged in tr... Toon meer
Easy to order and good to order from the manufacturer. Also you know it is a genuine quality product - hence I didn't take a risk by ordering from elsewhere where it was a little cheaper. Radiator i... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Radiateurwinkel
- ook in
- Bouwmaterialen leverancier
- Bouwwinkel
- Ketel- en verwarmingsdienst
- Sanitairwinkel
- Verwarmingsapparatuur leverancier
Over Stelrad Ltd
Geschreven door het bedrijf
Thank you for leaving a review
Stelrad has been manufacturing radiators since 1936, beginning life as a small British engineering business committed to producing dependable heating products for homes and commercial buildings. From our earliest steel panel radiators to today’s advanced designer and energy‑efficient ranges, our story has been shaped by craftsmanship, innovation and a dedication to quality that has lasted for more than 90 years.
Our headquarters remain in Rotherham, South Yorkshire, close to where the business was originally founded. Over the decades, Stelrad has grown from a local manufacturer into the largest radiator supplier in the UK and Ireland, trusted by millions of households, installers, merchants and national housebuilders.
We now employ over 500 people across our production plant, National Distribution Centre, engineering teams and customer support departments. Our Mexborough manufacturing site has been a cornerstone of British heating production for generations, combining traditional expertise with modern technology to deliver over 2.5 million radiators every year.
Quality and safety have always been central to our heritage. Every Stelrad radiator is fully tested and certified to EN442, the European standard for radiator performance, ensuring consistent heat output, efficiency and durability. We also provide a Declaration of Performance (DoP) for every product, giving customers complete transparency and confidence in the technical standards behind their purchase.
Throughout our history, we’ve continually expanded our product offering. Today, we provide one of the most comprehensive energy‑efficient and sustainable heating solutions. Our radiator ranges include:
- Standard steel panel radiators
- Premium panel and designer radiators
- Decorative and coloured radiators
- Steel column radiators
- Cast iron column radiators
- Towel rails
- Premium electric radiators and towel rails
- Low Surface Temperature (LST) radiators for schools, hospitals and care environments
- Special Application radiators for specialised spaces and applications
Our heritage is built on reliability, and that continues today with sector‑leading delivery performance, offering 99% of orders delivered within 72 hours across the UK and Ireland. Customers choose Stelrad for our combination of choice, quality, reliability and availability, values that have defined our brand for nearly a century.
We’re known for being the go‑to heating brand, and customers may also recognise our sister brand Henrad, which has been part of the Stelrad Group plc family for decades, offering stylish and affordable heating solutions.
We offer free UK delivery on orders over £50, nationwide distribution, and a simple returns process. Our customer support teams are available via phone, email and live chat, providing help with product selection, technical advice and after‑sales support.
You can stay connected with us through our newsletter, Facebook, Instagram, LinkedIn and YouTube channels, where we share product updates, installation guidance and heating inspiration.
Stelrad is proud to hold industry‑recognised credentials and long‑standing affiliations across the heating and construction sector, reflecting our commitment to quality, safety and continuous improvement.
contact us SHOP NOWBringing radiator style into UK homes
Geschreven door het bedrijf
- Stelrad UK's No.1 Radiator Brand
- Sign up now to receive news and discounts
- Receive up-to-date news about our latest products, discounts, offers and more direct to your inbox, sign up now https://www.stelrad.com/
FREE DELIVERY ON ORDERS OVER £200
Delivery lead time up to 72 hours
FREE DELIVERY ON ORDERS OVER £200, UK MAINLAND ONLY.
Contactgegevens
Marriott Road, S64 8BN, Mexborough, Verenigd Koninkrijk
- 0800 876 6813
- info@stelrad.com
- www.stelrad.com
4,6
Uitstekend
4K reviews
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Antwoord van Stelrad Ltd
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks Amy
High quality delivery perfect
12 juni 2026
Antwoord van Stelrad Ltd
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
The new radiator and the fittings are…
The new radiator and the fittings are perfect. The cost was competitive.
The online purchase was smooth.
The delivery was on time with no damage. This is great - Thank you.
1 juli 2026
Antwoord van Stelrad Ltd
Trust Pilot
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Antwoord van Stelrad Ltd
Trust Pilot
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
The 2 man lift radiator was to be…
The 2 man lift radiator was to be delivered after 10pm? Who delivers radiators at that time?
9 juni 2026
Antwoord van Stelrad Ltd
Good morning, thank you for your feedback and review. I am sorry that AIT have delivered at this time. The delivery times are usually between 08:00 and 18:00 although they will deliver later if required or at peak times etc. I have asked AIT to investigate what has happened on this occasion. Kind regards Stacey
Antwoord van Stelrad Ltd
Trust Pilot
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
5star customer service
Very friendly and helpful customer service. Nothing was too much trouble dealing with a damaged side panel. The replacement panel sent out overnight and recieved the following morning.Would highly recommend.
8 juni 2026
Antwoord van Stelrad Ltd
Trust Pilot
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
We have just purchased what I thought…
We have just purchased what I thought was a Stelrad radiator manufacture in the UK. Despite ordering on the Stelrad website I have subsequently found that what I have bought was not manufactured in the UK. Whilst the quality of the product is very good I feel that I have been mislead int thinking I was supporting British manufaturers.
29 juni 2026
Antwoord van Stelrad Ltd
Thank you for your purchase and feedback.
Stelrad group is Europe`s no 1 manufacturer with Pan-European production facilities to support our European leading position.
Regards
Tracey
Exactly as ordered.
28 juni 2026
Antwoord van Stelrad Ltd
Trust Pilot
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Easy to order online and delivered very…
Easy to order online and delivered very quickly with good communication from delivery driver.
28 juni 2026
Antwoord van Stelrad Ltd
Trust Pilot
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Extremely happy
Extremely happy, fast efficient delivery, very good communication as well.
27 juni 2026
Antwoord van Stelrad Ltd
Trust Pilot
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Easy to order online
Easy to order online. Great courier service. Quality product arrived in good condition. Excellent price.
25 juni 2026
Antwoord van Stelrad Ltd
Trust Pilot
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Great customer service
Great customer service, there was an issue with the radiator being damaged, so I emailed on the Monday and by the Wednesday it had been replaced and the damaged one had been collected. Very quick and easy process.
26 juni 2026
Antwoord van Stelrad Ltd
Trust Pilot
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Antwoord van Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Good communication all the way to…
Good communication all the way to delivery.
Can't fault the item either, it came just as described!
1 juni 2026
Antwoord van Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Really great company
Really great company. I had some damage to one radiator and after a short phone call, they took my order details and immediately arranged a replacement. I just had to repackage it to send it back with the courier when the new one arrived. Thanks Stelrad.
28 mei 2026
Antwoord van Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Very speedy service and helpful…
Very speedy service and helpful customer service. Would recommend.
22 juni 2026
Antwoord van Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Great products at reasonable prices
Website is easy to navigate through. The ordering process was smooth. Plenty of product availability and delivery was quick. Radiator was well packaged. Would definitely buy from stelrad again.
30 mei 2026
Antwoord van Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Replacing an old radiator. It is perfect👍
I called Stelrad to ask for an explanation on the codes relating to the rows of fins/depth of the radiators. That wasn't clear on-line but the lady I spoke to was very helpful and I was able to make my choice. I then ordered the rad I wanted on line. It arrived so quickly. I think the next day. The rad is perfect, neat and is exactly what I want. Good price too. I may replace some more radiators here as it will be a great upgrade to our house. Thank you.
28 mei 2026
Antwoord van Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
I rang Amy to ask for help in getting…
I rang Amy to ask for help in getting the correct covers for my already purchased radiators. Ii gave her the order number but i still got top covers with tabs on but no holes in the sides for them to fit to. Also she said it didn't matter if i bought left or right sides as they are interchangeable. They are not as they have fittings at one end and also won't fit the top cover.
17 juni 2026
Antwoord van Stelrad Ltd
Hi, sincere apologies you have not received the correct ones. please contact us to correct this for you. Thanks
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