Extremely good customer service from my first enquiry. There was a problem with the initial delivery due to damage in transit to the courier but this was resolved quickly with a free next-day slot. I... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The heat calculator was really easy to use to help me find the right radiator. I also got helpful advice on this when I called the firm. When I bought the wrong sized radiator the exchange was super e... Toon meer
The 1800 double radiator was delivered in the time slot started by two very helpful young men who carried it to garage for me. It was packaged very well so little chance of it getting damaged in tr... Toon meer
Easy to order and good to order from the manufacturer. Also you know it is a genuine quality product - hence I didn't take a risk by ordering from elsewhere where it was a little cheaper. Radiator i... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Radiateurwinkel
- ook in
- Bouwmaterialen leverancier
- Bouwwinkel
- Ketel- en verwarmingsdienst
- Sanitairwinkel
- Verwarmingsapparatuur leverancier
Over Stelrad Ltd
Geschreven door het bedrijf
Thank you for leaving a review
Stelrad has been manufacturing radiators since 1936, beginning life as a small British engineering business committed to producing dependable heating products for homes and commercial buildings. From our earliest steel panel radiators to today’s advanced designer and energy‑efficient ranges, our story has been shaped by craftsmanship, innovation and a dedication to quality that has lasted for more than 90 years.
Our headquarters remain in Rotherham, South Yorkshire, close to where the business was originally founded. Over the decades, Stelrad has grown from a local manufacturer into the largest radiator supplier in the UK and Ireland, trusted by millions of households, installers, merchants and national housebuilders.
We now employ over 500 people across our production plant, National Distribution Centre, engineering teams and customer support departments. Our Mexborough manufacturing site has been a cornerstone of British heating production for generations, combining traditional expertise with modern technology to deliver over 2.5 million radiators every year.
Quality and safety have always been central to our heritage. Every Stelrad radiator is fully tested and certified to EN442, the European standard for radiator performance, ensuring consistent heat output, efficiency and durability. We also provide a Declaration of Performance (DoP) for every product, giving customers complete transparency and confidence in the technical standards behind their purchase.
Throughout our history, we’ve continually expanded our product offering. Today, we provide one of the most comprehensive energy‑efficient and sustainable heating solutions. Our radiator ranges include:
- Standard steel panel radiators
- Premium panel and designer radiators
- Decorative and coloured radiators
- Steel column radiators
- Cast iron column radiators
- Towel rails
- Premium electric radiators and towel rails
- Low Surface Temperature (LST) radiators for schools, hospitals and care environments
- Special Application radiators for specialised spaces and applications
Our heritage is built on reliability, and that continues today with sector‑leading delivery performance, offering 99% of orders delivered within 72 hours across the UK and Ireland. Customers choose Stelrad for our combination of choice, quality, reliability and availability, values that have defined our brand for nearly a century.
We’re known for being the go‑to heating brand, and customers may also recognise our sister brand Henrad, which has been part of the Stelrad Group plc family for decades, offering stylish and affordable heating solutions.
We offer free UK delivery on orders over £50, nationwide distribution, and a simple returns process. Our customer support teams are available via phone, email and live chat, providing help with product selection, technical advice and after‑sales support.
You can stay connected with us through our newsletter, Facebook, Instagram, LinkedIn and YouTube channels, where we share product updates, installation guidance and heating inspiration.
Stelrad is proud to hold industry‑recognised credentials and long‑standing affiliations across the heating and construction sector, reflecting our commitment to quality, safety and continuous improvement.
contact us SHOP NOWBringing radiator style into UK homes
Geschreven door het bedrijf
- Stelrad UK's No.1 Radiator Brand
- Sign up now to receive news and discounts
- Receive up-to-date news about our latest products, discounts, offers and more direct to your inbox, sign up now https://www.stelrad.com/
FREE DELIVERY ON ORDERS OVER £200
Delivery lead time up to 72 hours
FREE DELIVERY ON ORDERS OVER £200, UK MAINLAND ONLY.
Contactgegevens
Marriott Road, S64 8BN, Mexborough, Verenigd Koninkrijk
- 0800 876 6813
- info@stelrad.com
- www.stelrad.com
4,6
Uitstekend
4K reviews
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I bought 3 radiators from stelrad and…
I bought 3 radiators from stelrad and they look great. The delivery was unfortunately delayed due to their courier but the team bent over backwards and sent the radiators out again to ensure I got them on time. Really great service.
27 mei 2026
Antwoord van Stelrad Ltd
Hi, thankyou for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks Amy
Antwoord van Stelrad Ltd
Hi, thankyou for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks Amy
Radiators arrived as scheduled but scratched before being dispatched
Radiators turned up as scheduled, but on unpacking a few weeks later when plumber was available one had a visible chip and a scratch. Too late to return as work schedule could not be changed. Disappointing
25 mei 2026
Antwoord van Stelrad Ltd
Hi, sincere apologies these arrived scratched we would have replaced if contacted. if you would like to email us on stelraddirect@stelrad.com we can send you a touch up pen out. Thanks Amy
Absolutely superb company
Absolutely superb company. Wonderful range of products. We visited their showroom in Rotherham and Graham took a lot of time helping us to choose exactly what we wanted. The staff answer the phone quickly and make the ordering process easy.
15 juni 2026
Antwoord van Stelrad Ltd
Thankyou for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks Amy
The small radiator arrived with no…
The small radiator arrived with no damage to packaging. On opening, the 2 corners were damaged, obviously in the factory. Also using the stelrad messaging system, it wouldn’t send!
29 juni 2026
Review zonder uitnodiging
Antwoord van Stelrad Ltd
Sincere apologies to hear this arrived damaged, please contact us on stelraddirect@stelrad.com so we can look into this for you.
Thankyou for flagging the issue with the messaging system, we have raised this with the website team to look into.
Kind regards
Amy
the radiator i ordered came on the day…
the radiator i ordered came on the day i was given, but because they have changed radiator sizes i had to order one 50 mm to small for my existing pipework so had to find a tail to fit,radiator is now in position and connected, and seems ok on the test heating run i gave it.
26 mei 2026
Antwoord van Stelrad Ltd
Thankyou for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks Amy
Love my new radiator
Love my new radiator, looks great.
Delivered promptly, excellent customer service.
23 mei 2026
Antwoord van Stelrad Ltd
Thankyou for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks Amy
Antwoord van Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Antwoord van Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Excellent product very well priced
Excellent product very well priced. Process of ordering, payment and delivery is prompt and efficient.
21 mei 2026
Antwoord van Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Good quality radiators/TRV
Really easy to order and deal with. Radiators turned up on time, delivery guys great and product well protected.
When installed no issues feel good quality and TRV look nice.
22 juni 2026
Antwoord van Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Home Radiators for Heat Pump Install
Ordered two radiators and an absolutely awesome price and the K2's look great ready for my heat pump install next week. Will definitely purchasing more rads direct from Stelrad.....
10 juni 2026
Antwoord van Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Loose grill and side panels on K2
I replaced an old Stelrad K2 with a like for like replacement.
The body of the radiator is faultless.
However, the top grill and side panels flap about loose with no obvious way to tighten them.
Older Stelrads dont have this problem,
9 juni 2026
Antwoord van Stelrad Ltd
Good morning, thank you for your review. I will contact you privately regarding this. Thanks Stacey
Large range made is easy to find the ideal radiator
Just received my second batch of radiators to complete preparing my house for its conversion to a heat pump. Stelrad's big range of radiators made it easy to pick the best radiator for reach room.
8 juni 2026
Antwoord van Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Wonderful customer service
Wonderful customer service dept. Calls are picked up quickly and staff are well trained and can sort out issues straight away, nothing is too much trouble.
Damages are promply replaced without question and even turned up next day.
The actual radiators seem high quality and fairly priced for such a designer look.
23 juni 2026
Antwoord van Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Quality radiator
I’m 72 years old retired plumber and heating engineer starting work at 15 I stopped at the age of 70 can’t remember the first stelrad I fitted but quite a few over the years and different makes but with stelrad they were different in quality and style of which other manufacturers of have copied if you fit stelrad you know with the correct preservative in the system it’s going to last over 20 years they have been around for a long time now and I think they will be around for a lot longer
19 mei 2026
Antwoord van Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Have heard reports of damaged radiators…
Have heard reports of damaged radiators delivered from other firms. Stelrad was well packed and arrived in good condition. The fitters are nw scheduled for August - so cannot comment on it working.
6 juni 2026
Antwoord van Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Easy from order to delivery and…
Easy from order to delivery and radiators perfect and undamaged great service
6 juni 2026
Antwoord van Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Great service and I only made a small…
Great service and I only made a small purchase, wouldn't hesitate to use again rather than plumber merchants
6 juni 2026
Antwoord van Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Great to be able to purchase spare…
Great to be able to purchase spare parts for my rad rather than having to buy a whole new radiator.
5 juni 2026
Antwoord van Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
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