Stokers Furniture Reviews 

We have bought furniture from Stokers in Southport before so we know they are a trustworthy and reliable company. Yesterday we ordered dining room furniture from Graeme Beresford. He remembered us from our previous visit a few weeks ago when looking at dining tables. Graeme was friendly and courteous and went through the order process professionally. Full marks to Graeme and Stokers.

We were looking for a sofa bed that was comfortable as either so we visited Stokers Chester. Peter the sales advisor was extremely knowledgable and informative, he couldn't have been more helpful. Peter certainly wasn't pushy which we hate, so we placed our order with confidence. We were given an approximate date for delivery and told we would be notified once the sofa bed was ready to be delivered in 6 weeks time. Stokers kept us updated that all was running to schedule. We were then notified it was ready and a mutually agreed date and time were agreed. Today we had the delivery by 2 delightful delivery men who were very helpful. The service from Stokers has been excellent from start to finish.

We had two visits to Stokers in Chester looking for a new three piece suite. Each time we were greeted by friendly staff who didn’t hassle us and left us to look around at leisure.

We dealt with Mark Cain who was friendly and approachable and answered all our questions, so we could make the right choice for us.

I wouldn’t hesitate to recommend Mark Cain and Stokers Chester to family and friends

We were shown a variety of mattresses, offered various helpful alternatives and guided expertly through the buying process by Steve Hartwell.

Just wanted to thank Sandra at the ormskirk branch, she took time helping and advising on colours and sizes. Sandra did an amazing job thank you so much.

A difficult decision on our next sofa made easy with the help of Martin Worsley at the Chester store. Very attentive, listened to our preferences and made helpful suggestions on the fabric choices- thanks Martin

The showroom is really well presented and inviting. No-one pressured us whilst we were browsing, but when we wanted help all the staff were very friendly and helpful.
Once we made a decision Julie Williams was really helpful in helping us choose colours/ cushions and completed the purchase for us. We were made to feel valued as a customer without feeling any pressure. We will be back!

Julie served us extremely well, she was so helpful and very patient whilst we TRIED to find common ground to agree on which armchairs we would purchase !
We would certainly shop at Stokers in the future, we left with a successful order and a great deal with Julie’s help, Thank you, from Lynn & Alison, we are looking forward to our delivery !

Excellent company and we were well-looked after by Julie Williams who was most helpful

We were in need of a new mattress after making two bad and expensive choices from a different retailer. We went to Stoker's in Chester after receiving their Autumn 2026 collection brochure in the post. Our initial visit was on Saturday and we were greeted by Steve Hartwell who was friendly, helpful and professional. He showed us mattresses that he thought would be of benefit to me, as I have sciatica which is severely compromising my sleep. There was no pushy sales patter, just good product information from Steve. He left us to try out several mattresses, we never felt pressured or rushed, but we felt the level of attention we received was exactly what we required. I wanted to do a bit of my own research so we left the store without making a purchase that day. We returned the following day to try out our shortlist of mattresses and decided on a Harrison Spinks. Every member of staff we encountered was very helpful, knowledgeable and friendly. The Chester store is lovely, bright, fresh and welcoming, it has a vast selection of stock in every department with a great team of staff. We highly recommend Stoker's Furniture and will be using them for all our future purchases. They are also excellent on prices. Thank you Steve for a fantastic deal on our new mattress and for the excellent service, much appreciated.

Couldn’t have been happier with the service I received in store. Graham Bedworth was super helpful, friendly and it was the easiest afternoon - thank you!

Excellent service.
Jenny answered all our questions and helped problem solve.

We went in to Stokers Chester West near Greyhound Park and have to say that the salesman Pete was hugely respectful of our space but on hand when we had questions. His knowledge on the products was excellent too so much so that after looking round in several other outlets we went back and bought the mattress. Great service and great salesman in Pete.

A very good range of products on display, and we were helped greatly by Michael Williams in making our selection. This review covers the sales experience, since we will not receive the furniture for some time yet

Mark was a very pleasant and very helpful member of the staff he was courteous and patient with us as customers and definetly deal with him agaain.

We had a very positive experience at Stokers. The staff were attentive and friendly whilst allowing us to have a wander round and look at all the furniture at our leisure.

We dealt with Mark Cain who assisted us with all the various questions we had about some occasional chairs and sofas. He was friendly, approachable and extremely helpful. Nothing was too much trouble and at no time did we feel under any pressure. It took us three visits, much measuring and looking around again before we finally decided on our new furniture. At every point Mark was professional and very knowledgeable. I wouldn’t hesitate in recommending Stokers, and Mark Cain, to help potential customers!

Really great experience having visited the Chester store. No pushy salesman and really good choice of items. Mark Cain supported us with the purchase of a new dining room set. He was knowledgeable and gave sensible advise. Really happy with the service so far, so thank you Mark.

We had a great experience buying our Sofa at Stokers. There was lots of choice and no pressure browsing trying them out.Jo (Tudor) was very helpful nothing was too much trouble. He answered all our questions, ordered us fabric samples. We were delighted with the Orla Kiely sofa we chose and felt it was really good quality, really comfy looks great and was good value for money. Thanks again

After looking lost in the bed/mattress section Steve Hartwell approached us and asked if he could help. Steve showed us multiple options for mattresses which suited our needs and budget as well as a bed base. Steve recommended ways to keep our bed in good shape throughout the life of the product and didn’t feel like a salesman but a person genuinely interested in helping the customer. 5 star service, thank you Steve!