Survival Depot Ltd Reviews 

I never received my item I purchased a week and a half ago even when I chose 48hour delivery

My order never arrived and I am still waiting for a response. THIEVES!

Wide range of equipment, good value, delivered in a timely fashion

Placed an order nine days ago with first class postage. Nothing has arrived and so far I've had no reply to two emails.

Mountain House stockist in the UK. A good find.

I ordered a product 2 weeks ago. They've taken my money, but haven't sent the product.

I paid via paypal, but my order never came. I haven't receive any information about dispatch. I wrote few emails asking for the update, but they never got back to me. No product, no money return.

DO NOT TOUCH THESE PEOPLE THEY ARE SCAMMERS!! No communication after many emails No dispatch conformation take your money easy with no telephone number I rang the place of address and was told they have not been seen for months!! PLEASE AVOID
Got refund through Paypal in dispute

My Kershaw TX-Tool eventually arrived much later than I anticipated, based on similar recent transactions from other web-shops. This could have been due to the impact of COVID-19, but it wasn't helped by (a) not being able to directly contact them by phone (b) no answers to emails from their website (c) no despatch confirmation(s).
These points are something, I feel, Survival Depot need to consider ASAP. Customer Service is key to all eCommerce transactions and the end-user experience is vital!

Quality products and quick and professional handling of the order

I never receive a shipping confirmation for my order!!!
I sent several emails but no answer after
almost a month!!!!!
Bad communication and bad behavior!

I never received my order or answered my messages, scammers

Rien reçu. 2 mails de relance pour savoir si ils comptent honorer la commande. Si pas de réponse, litige paypal
A fuir
Edit : à ce jour (5/09/20), toujours aucune réponse du "vendeur", litige ouvert !

Diabolical. The stuff I ordered 18 days ago hasn't arrived. I've tried to contact them through their website and via email several times but had no reply. Their phone number isn't on the invoice - very strange. I've opened a dispute through Paypal and am awaiting a response. I gave them one star because that's the lowest I could go. They don't even deserve that.

Found a few items at a good price inc. a Katadyn Mini which I purchased - but no delivery - and no communication despite over 10 emails and months of trying. Raised a dispute with Paypal and they refunded as they had no communication from Survival Depot either. Very suspicious behaviour - surprised they are still allowed trade