Terrible customer service they couldn't care less! product shipped from some backwater in China & never arrived No regibd given! company full of BS just a disaster! spend your money somewhere else... Toon meer
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Lees wat reviewers zeggen
Paid £8.99 for a Tec Accessories P7 Suspension Clip as part of a larger order (Order No 20232) which I never received. Instead they sent a cheap flimsy key chain with a shopping kart token branded w... Toon meer
Trying to return item as it is not as described and pictures were misleading. Seller won't return emails or confirm return address. Tried two different email addresses featured on website no reply! Th... Toon meer
Products have arrived in 10 days, not bad, and were exactly what I had ordered. Unfortunately their customer care didn't reply to my 3 messages (both via email and webform) asking for details about... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Survival Depot Ltd www.survivaldepot.co.uk Based in United Kingdom, London
Contactgegevens
Churchill House, NW7 2AS, LONDON, Verenigd Koninkrijk
- info@survivaldepot.co.uk
- www.survivaldepot.co.uk
Geen recente geschiedenis van het vragen naar reviews
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Zo gebruikt dit bedrijf Trustpilot
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AVOID
The item I bought never arrived. Have started a dispute via paypal.
Fraudulent Company
Not received my order or any confirmation of postage. I have ordered from here loads of time and had no issues. I will be getting a refund through PayPal and reporting the site to Action Fraud.
Company went out of business and took…
Company went out of business and took customers $$ with them!
The item I bought never arrived
The item I bought never arrived. That's no problem, I'll send an email as it's been 12 days. No answer! Wait two days, send another email. No answer! Contact paypal to get refund! Was going to buy more stuff from them but not now! If I could give minus stars I would! Avoid! Avoid! Avoid! Avoid! Avoid!
Buyer beware
Placed order for hand sanitizer and 45 days later, it has not been received. Sent 2 e-mails to company with no response or acknowledgement. If you place an order, don’t be surprised if it is never received.
Fast delivery,super quality item.
Scam!! Takes advantage during pandemic
Have not received my hand sanitizer and was charged for it a month ago. There is no information when you try and track it. I will be disputing it with my credit card if I do not hear back from customer service email or get a refund. Awful to take advantage of people during a pandemic crisis. Should be ashamed!
Great service quick dispatch
Have received no delivery or…
Have received no delivery or notification of it. Wrote two emails to Survival Depot for updates both of which received no response. Have started a dispute via paypal.
DO NOT BUY FROM HERE
DO NOT BUY FROM HERE! Item never shipped. Tracking link brings to page stating "NO PATH FOUND, CLICK FUNNEL" I have emailed and tried to online chat and have not received any response. THIS SITE IS A MONEY GRAB FROM DESPERATE PEOPLE IN TIME OF CRISIS. THEY ARE SCAMMERS PLEASE DO NOT BUY FROM THESE PEOPLE. SEVERAL REVIEWS WITH SAME ISSUE. DO YOUR RESEARCH FIRST.
Well done
Well done! No problems with the order, very quick delivery.
The delivery was long,but I got what I…
The delivery was long,but I got what I wanted.
Still have not received item I ordered…
Still have not received item I ordered after being charged for it and the postage 19 January 2020 ... not here yet..
No updates since paying
No updates since paying. No idea if order is in the mail.
Items as promised
Items as promised. Good quality stock. Would have appreciated a confirmation email or note on account once sent.
ignored
Made a purchase recently and didnt recieve my item .
Contacted seller but didnt get a reply , still waiting 21 days later .
not happy .
Be Wary
I am afraid this time Survival Depot sorely lacked customer service,
ordered an item from them, which duly arrived timeously, but it was the wrong item.
Despite sending e-mails, as previous reviewers have stated, receiving no replies, also trying to contact them through a tel. number on Paypal, which was not active.
Eventually, went through Paypal, to contact them, which they did respond to, though not in such a timeously manner, granted, with an offer, to which I responded within a day or so, and since then nothing. Last contact was on the 13th of December. Ongoing since November.
Though trying to escalate it through Paypal resolution centre, and sending information to Paypal, for some reason it did not seem to go through, and now past their cut off date, for claiming, so looks I am stuck with an unwanted item.
Very unsatisfied customer, never had any major problems with SD before, but this time, totally disillusioned, don't think I'll use them again.
Though, they might not worry them too much!
Quick service
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