Really happy with my experience with Sweatband. There was a small issue with the delivery/dispatch of my order, but their customer service was excellent and the problem was resolved very efficiently... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Item was the best price I could find online and item received undamaged. It’s a really good piece of kit. I removed one star because of a delivery mix up. Sweatband website allowed me to select a deli... Toon meer
Equipment(echelon stride rcx 22) delivered on time. Didn't realise package would be as big as it was. Luckily item could be delivered via bi fold doors at rear. Did not take into account box dimens... Toon meer
Bedrijf heeft geantwoord
Sweatband were great. Quick delivery and assembled by their subcontractor the same day. The product is excellent. I had a few questions and I was helped by a very understanding lady called Angelica.
Bedrijfsgegevens
Geschreven door het bedrijf
Sweatband is the UK’s leading suppliers of sports equipment for fitness, squash, tennis, badminton, boxing, bikes, yoga and pilates plus much more. Great products from top brands at incredible prices, and delivered fast and free directly to your door.
Contactgegevens
Verenigd Koninkrijk
- 0203 773 3847
- support@sweatband.com
- www.sweatband.com
4,6
Uitstekend
25K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 93% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Ordered a pack of 2 Wilson padel…
Ordered a pack of 2 Wilson padel rackets. Arrived on delivery date as promised.
1 juli 2026
Antwoord van Sweatband
Ordered, promised, delivered — right on the money! 🎾 Thanks so much for the review, hope those Wilson padel rackets are smashing it on court!
Antwoord van Sweatband
Excellent service, on time delivery, well packaged — the full set! 📦 Thanks so much for the great review, really appreciate the kind words!
Great service very helpful and got the…
Great service very helpful and got the items right
7 juli 2026
Antwoord van Sweatband
Great service, helpful team, and got it right — exactly what we aim for! 😄 Thanks so much for the lovely review, really appreciate it!Short, helpful, and spot on — that's the goal every time! 😄 Thanks so much for the great review, really appreciate the kind words!
I had given up getting replacement…
I had given up getting replacement pedals for my machine but sweatband came up trumps and supplied them.
30 juni 2026
Antwoord van Sweatband
When everyone else gave up, we came up trumps — that's the kind of challenge we like! 🚲 Thanks so much for sticking with us and for the lovely review, really glad we could get those pedals sorted for you!
Antwoord van Sweatband
As described, fast delivery, good service — three for three! 😄 Thanks so much for the great review, really appreciate the kind words!
Super fast delivery and great price for…
Super fast delivery and great price for Slazenger Wimbledon balls
7 juli 2026
Antwoord van Sweatband
Super fast delivery and a great price on those Slazenger Wimbledon balls — an ace combo! 🎾 Thanks so much for the review, hope you're having some great rallies!
Very swift delivery and seamless service
Very swift delivery and seamless service.
The price was competitive also.
This is the second time I have made a purchase from this company.
6 juli 2026
Antwoord van Sweatband
Swift delivery, seamless service, competitive price, and back for round two — sounds like we're doing something right! 😄 Thanks so much for the lovely review, really glad to have you as a repeat customer!
football table not as advertised
28 juni 2026
Antwoord van Sweatband
Thank you for taking the time to leave your feedback.
We're sorry to hear you felt the football table didn't match what was advertised. We've checked our records and haven't been able to locate a case logged with our Customer Service team regarding this issue. We'd really appreciate the opportunity to look into this further, so please do get in touch with our Customer Service team directly with details of your concerns.
This will allow us to properly review the matter, and if there are any improvements we can make to our product descriptions, we'd welcome the insight to help future customers make fully informed purchases.
Antwoord van Sweatband
Great products, great price, prompt delivery — first class all round! 🌟 Thanks so much for the brilliant review, really appreciate the kind words!
Antwoord van Sweatband
Short, sweet, and to the point — excellent service, excellent review! 🎾 Thanks so much, hope those Dunlop Fort All Court balls are serving you well on court!
Great value and range of products
Great value and range of products. Bought a rowing machine at a great price, which was despatched very quickly.
27 juni 2026
Antwoord van Sweatband
Great range, great price and a rowing machine on its way to you at record speed — we'd say that's a stroke of genius! 🚣♂️😄
Thank you so much for the brilliant review! We love making sure our range has exactly what you're looking for at a price that keeps your wallet happy too.
Hope to see you back at Sweatband again soon! 💪🎉
It had to be delivered twice as the DPD…
It had to be delivered twice as the DPD driver couldn't find the address.
27 juni 2026
Antwoord van Sweatband
Thank you for your feedback, and we're sorry to hear about the trouble with your delivery. We understand how inconvenient it must have been to have your order delivered twice due to the driver having difficulty locating your address.
We'll be sure to pass this feedback on to DPD to help improve the delivery experience going forward.
Thank you for your patience with this, and please don't hesitate to contact us if you have any further questions.
Antwoord van Sweatband
Excellent service, competitive price and quick delivery — the holy trinity strikes again! 🙌
Thank you so much for the brilliant review! Those three things are the backbone of everything we do at Sweatband and we're delighted we hit the mark on all fronts. Hope to see you back again soon! 💪🎉
Antwoord van Sweatband
Clear website, good price, quick delivery and a perfect verdict — we couldn't have scripted it better ourselves! 😄
Thank you so much! From the moment you land on our site to the moment your order lands on your doorstep, we always aim to make every step as smooth and straightforward as possible. Sounds like we nailed it this time!
Hope to see you back at Sweatband again soon! 💪🎉
Very nice equipment
Very nice items, delivered well on time. Delivery team brought everything (240kg in total) inside my house for me. Equipment are all in excellent quality and conditions. Instructions are very easy to follow, even for a full crossover cable machine, it only took me 2 half-days in the weekend to finish.
24 juni 2026
Antwoord van Sweatband
240kg delivered on time, carried inside and in perfect condition — now that's what we call heavy lifting in every sense of the word! 💪😄
We're so glad our delivery team went the extra mile to get everything safely inside for you — that's no small feat and they absolutely deserve a shoutout for it! And brilliant to hear the instructions were clear enough to get a full crossover cable machine built over a couple of weekends — that's a serious home gym taking shape right there! 🏋️♂️
Thank you for such a detailed and wonderful review — we hope your new setup gives you years of incredible workouts! Hope to see you back at Sweatband again soon! 🎉
Dreadful
Dreadful: they sent the wrong item and ignore attempts to contact them about returns. I want my money back
25 juni 2026
Antwoord van Sweatband
Good Morning Gary,
Thank you for taking the time to share your feedback, and we're sorry to hear about the mix-up with your order — receiving the wrong item is understandably frustrating, and we apologise for the inconvenience this has caused.
I can see that our Customer Service team was in touch with you on 2nd July to let you know a returns label would be sent, and to check whether you'd be happy to return the parcel via a DPD drop-off point. If this process hasn't felt as smooth or supportive as it should have.
Please be assured that we're more than happy to process a full refund as soon as the return has been completed. To get this moving quickly, please contact our support desk. They'll be able to arrange either a direct collection or a new returns label for you, whichever is easiest, so we can get everything resolved as soon as possible.
Thank you again for your patience, and we look forward to putting this right for you.
Regards,
Sarah
Always give a prompt efficient service
There are never any problems when ordering from you it is always stress free.
2 juli 2026
Antwoord van Sweatband
No problems and stress free — music to our ears, especially coming from someone who clearly keeps coming back! 😄
We love that word 'always' — it tells us everything we need to know! We work incredibly hard behind the scenes to make sure every order is as smooth and hassle free as possible, so knowing it comes across that way really does mean the world to us.
Life's stressful enough without worrying about your order — so we'll always make sure Sweatband is the easy part! Hope to see you back again very soon! 💪🎉
Delighted with our purchase
Delighted with our purchase. Delivered on time and put into position by two friendly, courteous staff. Used several times already and very easy to use. Excellent price for an excellent product.
1 juli 2026
Antwoord van Sweatband
Delighted customer, delighted delivery team and a very delighted Sweatband reading this — everyone's a winner! 😄
It's brilliant to hear our delivery team not only got everything to you on time but went the extra mile to position it perfectly too — friendly and courteous throughout. That's exactly the kind of service we're incredibly proud of and we'll make sure they get to hear about this!
And already getting good use out of it — that's what we love to hear! An excellent product at an excellent price that's already earning its place — now that's money well spent! 💪
Thank you for such a wonderful review and we hope to see you back at Sweatband again soon! 🎉
This is a company in pursuit of excellence.
This is a company, “In pursuit of Excellence”. Their attention to detail, friendliness, professionalism and quality of products, along with really competitive pricing, makes them a company I have already purchased from again. I will continue to support Sweatband as they are worth dealing with. They also give various ways to pay.
30 juni 2026
Antwoord van Sweatband
"In pursuit of excellence" — we couldn't have put it better ourselves and we're absolutely pinning that to our wall! 🌟😄
What a truly wonderful review — thank you so much! Attention to detail, friendliness, professionalism, product quality AND competitive pricing — you've basically just described everything we strive for every single day at Sweatband. Hearing it reflected back so eloquently really does mean the world to the whole team.
The fact that you've already come back for more and plan to keep supporting us is the ultimate compliment — loyalty like that never goes unnoticed and we'll always work hard to deserve it!
Thank you for such a generous and thoughtful review. We can't wait to welcome you back again very soon! 💪🎉
Antwoord van Sweatband
Best price AND quick delivery — that's the gold medal combination right there! 🥇😄
Thank you so much for the lovely review! We always aim to beat the competition on price and the clock on delivery — so it's brilliant to hear we delivered on both! Hope to see you back at Sweatband again soon! 💪🎉
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.