I opened a pay as you go account with them on 8th July last and after using the service for seven days I was not happy with the service and ported my number out on the 22nd July after only seven... Toon meer
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Lees wat reviewers zeggen
Extremely correct and professional team!!! Happy with talkhome VERY much! The best data (especially here in Highands), the best plans and absolutely professional to solve the technical issues. Appl... Toon meer
Bedrijf heeft geantwoord
Yesterday, I bought a card and tried to use it with my family who are in another country. I dialed several times, but the calls wouldn’t connect. When the call did connect, it went to an automate... Toon meer
I spoke with Brian today, enquiring about rechargeable card. He was very helpful and patience. I was able to recharge my card quickly with his instructions. Thank you Brian, much appreciated. Dorath... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Talk Home Calling Cards are used by millions of people to make cheap international calls to over 200 destinations around the world. Calling Cards can be purchased at retail outlets, online or in the form of rechargeable cards. Our rechargeable cards are a much more planet friendly option, include reward points and are generally easier and faster to use than the standard calling cards. With over 25 years experience in the industry, we have worked hard to build long-lasting relationships with key suppliers and leading international calling network operators to offer high quality calling and mobile recharge services to our customers. Talk Home - Closer Than You Think!
Contactgegevens
Anchor Brew House 50 Shad Thames, SE1 2LY, London, Verenigd Koninkrijk
- +44(0)330 993 7339
- cs-cards@talkhome.co.uk
- www.talk-home.co.uk
3,1
Gemiddeld
168 reviews
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It's abit expensive bit fair good
11 februari 2023
Review zonder uitnodiging
Antwoord van Talk Home Calling Cards
Dear Naomi,
We regret to hear of your dissatisfaction with the calling rates. If you have any questions about the rates, please let us know at cs-cards@talkhome.co.uk.
Best Regards,
Talk Home
Reliable and intuitive platform.
I've been with Talk Home for so many years; spending a lot of money but no perks for loyal… customers. Incentives are for new customers.
I have rechargeable account and never accumulated points to redeem. Since 2015 membership.
12 februari 2023
Review zonder uitnodiging
Antwoord van Talk Home Calling Cards
Dear Efrem,
We do regard our loyal customers. Please switch to a rechargeable calling card as it has no expiry and you earn points with every top up, which you can redeem to get credit on your rechargeable calling card.
Best Regards,
Talk Home
I have bye Onlin 1 card but I haven’t…
I have bye Onlin 1 card but I haven’t received any text messages or emails
And they are charge me £5 pounds
Not more use.
12 februari 2023
Review zonder uitnodiging
Antwoord van Talk Home Calling Cards
Dear Temesgen,
Thank you for the review. It is not the experience we would expect from our users. Please provide the details with us on cs-cards@talkhome.co.uk. We assure to resolve this one for you on priority.
Best Regards,
Talk Home
Poor customer service experience
I called 3 weeks ago about top up payments missing, the agent I spoke to said they’ll look into and get back to me. Up till today I’ve not had any update with what happened to my top up. They can surely see that I’ve been using them for international calls for over 3 years with no incident until now, as a valued customer I would have expected them to look into the issue.
12 februari 2023
Review zonder uitnodiging
Antwoord van Talk Home Calling Cards
Dear Temsizi,
We are really sorry to hear your experience. We’d love the opportunity to review your concerns.
Please provide the details with us on cs-cards@talkhome.co.uk. We assure to resolve this one for you on priority.
Regards,
Talk Home
Good value of money
12 februari 2023
Review zonder uitnodiging
Antwoord van Talk Home Calling Cards
Hi Zee,
Thank you for the review. We are happy that you like our services, and it saves your money on international calls.
Best Regards,
Talk Home
Antwoord van Talk Home Calling Cards
Hi Don Maciver,
We are sorry to hear about your experience. The minutes advertised on the website are based on using the London access numbers. You can share your details with us on cs-cards@talkhome.co.uk. Our customer service will assist you in this regard.
Best Regards,
Talk Home
I have been using talk home…
I have been using talk home rechargeable calling card for more then 5 years now. Its the best and cheapest way to call back our loved ones with crystal clear voice quality . Highly recommended
26 januari 2023
Review zonder uitnodiging
Antwoord van Talk Home Calling Cards
Dear Usman,
Thank you for the review. It is delightful to hear such positive words and it’s always a pleasure to serve our users. Please share your experience with your friends and family and refer them to join Talk Home Calling cards.
Best Regards,
Talk Home
So simple and straightforward to use. Topping up with the amount I had selected was plain sailing. No hassle whatsoever encountered.
So simple and straightforward to use.
27 januari 2021
Review zonder uitnodiging
Antwoord van Talk Home Calling Cards
Hi Malcolm,
Thanks for leaving us such a wonderful review.
Keep using Talk Home Calling Cards.
Enjoy your day
Best Regards,
Lucy
Easy to use and excellent value for…
Easy to use and excellent value for money.
27 januari 2021
Review zonder uitnodiging
Antwoord van Talk Home Calling Cards
Hi Jane ,
Thank you for your kind words.
We're glad you've enjoyed using our services 😊
Enjoy your day!
Best Regards,
Lucy
This card was the best ever to call far…
This card was the best ever to call far flung countries. Am afraid I have lost money on their phone cards. Please anyone listen.
16 december 2020
Review zonder uitnodiging
Antwoord van Talk Home Calling Cards
Hi Anne Njeri,
Thank you for leaving us feedback, we're sorry to hear you've had a negative experience.
In case of any problem,please allow us to help you by emailing our CS team at hellotalkhome@nowtel.co.uk and they can assist you further. We want to make sure you're satisfied with our service, as customer satisfaction is our first priority. Else you can call our customer service team directly.
Best Regards,
Lucy
Thieves. SCAM
Thieves.. just bought a £5 calling card and when I try to make a call, it tells me pin number doesn't work.. How??? Do not waste your money... funny thing is many years back this used to be a legit company, I used them plenty of times without issues.. but now it seems they've become a SCAM!!!!! SO SAD..
15 november 2020
Review zonder uitnodiging
Antwoord van Talk Home Calling Cards
Hi Nassir,
I'm sorry that you've had a negative experience, this is not the experience we want for our customers.
I guess you have bought a different product from the website as we have got two types of calling cards where the access numbers are different .
Please contact our customer service team at hellotalkhome@nowtel.co.uk and they will assist you further.
Regards,
Lucy
Great experience of using talk home telephone cards.
I used talk home telephone cards bought online at start of Pandemic. I moved to using the rechargable card. I just log into the link that i was provided with. It is easy to use and quite straight forward. In about 2 minutes my telephone credit is added to my account.
It is easy, fast reliable and safe as i do not have to go out to local shops for telephone credit.
I have recommended to family and friends.
13 november 2020
Review zonder uitnodiging
Antwoord van Talk Home Calling Cards
Hi Glad,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience.
Keep using Talk Home Calling Cards.
Enjoy your weekend
Best Regards,
Lucy
TalkHome provides excellent service for…
TalkHome provides excellent service for the money value which you pay for and the line is very clear to talk on the other end.
13 november 2020
Review zonder uitnodiging
Antwoord van Talk Home Calling Cards
Hi Ashik Limbu,
Thank you for your kind words.
We're glad you've enjoyed using our services 😊
Enjoy your day!
Best Regards,
Lucy
Phone card works well and line is clear…
Phone card works well and line is clear too. Only negative is each time I top up my recharge card, I get a message to say payment not gone through with your bank, when in actual fact it would have gone through. At first I would repeat the purchase only to realise later I had bought 2 or three £10 top ups. System needs to be sorted to give correct infor otherwise one might think its a way of getting more top ups bought. Everything else is fine, thank you TalkHome.
5 oktober 2020
Review zonder uitnodiging
Antwoord van Talk Home Calling Cards
Good day Pamela,
We appreciate your positive feedback regarding our product .
Unfortunately technical errors occur and we are trying to fix the problem you've mentioned as a high priority case .
I will suggest you to clear the cookies & caches of your browser time to time to avoid this problem.
Keep using the calling cards :)
Best Regards,
Lucy
I have been using talkhome to make…
I have been using talkhome to make international calls and is a life saver. During lockdown it saved me alot of stress.
4 oktober 2020
Review zonder uitnodiging
Antwoord van Talk Home Calling Cards
Hi Oge Ubabuike,
Thank you for your kind words.
We're glad you've enjoyed using our services 😊
Enjoy your day!
Best Regards,
Lucy
Ability to buy online is fantastic.
I have bought talk home cards for years and during the lockdown I was able to buy them online. I have purchased the rechargeable one and haven’t had any issues with it.
3 oktober 2020
Review zonder uitnodiging
Antwoord van Talk Home Calling Cards
Hi Cherylene,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience.
Keep using Talk Home Calling Cards.
Enjoy your weekend
Best Regards,
Lucy
Reduced value for money due to Restricted calling cards,
Restricted calling cards, not a conservative choice. There calling card have a short expiration period. I hope to see them allow people to freely use the cards they have paid for whenever they like. Its wasteful to pay for something that prevents you from enjoying the value of the money paid.
3 oktober 2020
Review zonder uitnodiging
Antwoord van Talk Home Calling Cards
Hi Peace,
Thank you for leaving us feedback, we're sorry to hear you've had a negative experience.
If you would like a calling card that doesn't expire, we would recommend using our rechargeable cards. The PIN is yours to keep and will not expire.
Meanwhile please send your calling card pin to our CS team via email on hellotalkhome@nowtel.co.uk so that they can reactivate it for you.
Best Regards,
Lucy
So far I am very happy with Talk Home
So far I am very happy with Talk Home. I had an issue, sent email, response was prompt and they stuck to what they promise. Recommended.
3 oktober 2020
Review zonder uitnodiging
Antwoord van Talk Home Calling Cards
Good day Irfan ,
Thank you for your kind words.
We're glad you've enjoyed using our services 😊
Enjoy your weekend!
Best Regards,
Lucy
I have not had a positive experience…
I have not had a positive experience trying to set this up after purchasing the call card. I have yet to use my call card as havent been able to log in! Even after numerous calls and new pins this continues to fail. I had been told that someone from customer services (IT support) would call...still waiting.....I actually got fed up trying to get this resolved and for someone to call me so have given up. Definaately not been happy with service
3 oktober 2020
Review zonder uitnodiging
Antwoord van Talk Home Calling Cards
Hi Linda,
Thank you for leaving your feedback, this is not the experience we want you to have.
Unfortunately, sometimes technical difficulties do occur and this is something we try to resolve as quickly as possible.
Please allow us to help you by emailing our CS team at hellotalkhome@nowtel.co.uk and they can assist you further.Customer satisfaction is important to us and we appreciate that you are a loyal customer, we want to make sure your experience is positive.
You can call our customer service team directly as well.
Best Regards,
Lucy
Very poor trying to buy a card no luck
3 oktober 2020
Review zonder uitnodiging
Antwoord van Talk Home Calling Cards
Hi Mr D Henry,
Thank you for leaving us feedback, we're sorry to hear you've had a negative experience.
Please visit our page www.talk-home.co.uk and try to buy your desired calling card .
In case of any problem,please allow us to help you by emailing our CS team at hellotalkhome@nowtel.co.uk and they can assist you further. We want to make sure you're satisfied with our service as customer satisfaction is our first priority. Else you can call our customer service team directly.
Best Regards,
Lucy
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