TengoInternet Reviews 

AI service was fine but needed a live person who took the time to clearly walk me to success.

Technician was knowledgeable, very pleasant to talk with and talked and assisted in a very calm, patient manner. Resolved my issue quickly.

Was extremely helpful. Went above and beyond.

The Tengointernet agent, Russell Hughes who assisted us today was more than helpful. He dealt with our issue efficiently. Along with a pleasant manner, his instructions when working with us were clear and easy to follow (as a senior, that is much appreciated). We are thrilled with the Tengointernet service we are able to take advantage of offered at the RV resort we frequent as it is both affordable and reliable.

Could not get connected with internet. Took days. Called a customer service rep and found out the tower in the TV park was broken. Now it’s back to normal again

I had an issue with one of my TV's as it would not connect to the Internet however Andrew was very patient with me and we solved the problem

The agent wa very kind and walked me through the process of connecting both of my TVs to the internet at the RV park. As frustrating as it was, he walked me through every step and waited until I was fully connected. He showed patience and kindness and went above and beyond. He was on the phone with me one hour and 5 minutes, this shows huge dedication and excellence. If I could give him more than 5 stars I would. Thank you so much for the great experience. This was at 5:57 pm.

We were having trouble connecting our Wi-Fi from where we were staying to our television, and I talked to Sandra and she stayed on the phone with me longer than anybody should have to, LOL and she was so kind and patient with my problem. I hung up with her went and bought a new television because the one we had was not a smart TV. Came home and called again. She answered and helped me through the whole entire process. I watched TV last night for the first time in five years in our RV, thank you so much Sandra you’re a real gem.

We were unable to connect our TV to the campsite’s WiFi. We contacted support and were connected with Russell. Not only was Russell able to get us connected, but he also helped us understand how to connect so we’ll be equipped to connect at our next campsite. Thanks Russell!

Russell was great! He was patient, kind and cheerful. He quickly guided me to upgrade my internet speed with a monthly subscription. I'm so glad the RV Park in Texas provides Tengo Internet so I can work with people like Russell. :)

Despite the issues with the WiFi at the camp site, when we called for support they were very courteous and assisted with I formation about the issue. We were followed up with again with a prompt response and issued a credit for the time the connection was down. Appreciate the level of customer service. Not everything works as it should sometimes and they did not shy away from providing a resolution to the interruptions.

Russell was very knowledgeable and patient. He walked me through each step and when there was a hiccup, we solved the problem. I was pleasantly surprised by the great customer service provided, as that is rare in this day and time. Thanks!

The patients he had with us senior citizens trying to get our Wi-Fi working did an excellent job. Very highly recommended very happy with the experience thank you very much.

Quick and easy. Rep was knowledgeable, informative and thorough.

Ashley, with out a doubt was very courteous, patient, and personable. More so a true professional.

Thanks for your help.. IT is the campground owners caused the changes at the campground not this service. You always helped us with all my devises thanks again

It was bad before you buy the internet can't get in your off more then your on the internet used to be able to purchase 2 days or by the month and 2 devices now its 10.00 per day only 1 device my husband bought the internet on Sat about 2pm kicked out by 9 pm and then tried to get back on cause he paid for 24 hours was asked to pay again we didn't even get a day not even 8 hours ...what is going on ??? This is my 3rd week or bad service ..

Russell was very helpful, kind and understanding. I appreciate your help. He is top notch and very knowledgeable.

I was having trouble up until I connected with Isaiah. Then everything went right. He spoke kindly and listened well while I described the issues. He was quick to find a solution that allowed me to complete my task at hand. He was pleasant to talk with and we shared a few laughs together. I feel like I made a friend while my problem was resolved. Wow! Abd Thank you are the two words that best describe how I feel. Whoever hired that guy really knocked it out of the park. That’s what management is supposed to do, hire the best people and allow them to do what they do best. Cheers and carry on.
Daniel Diyanni. A happy camper now.

Customer service was very good and my issue was resolved quickly to connect to my TV. But the internet connection was terrible and not worth the money. Constantly searching for a connection to the point that it wasn’t possible to watch any programming.