On arrival, the guy at Customer Service Desk, efficiently booked us in. He also served us at the bar later - very pleasant and polite guy. The building was clean and tidy throughout. There was a very... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieShaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN Swindon, GB
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Lees wat reviewers zeggen
Great time with the family. Fantastic venue, will definitely go again. My grandson knocked over a drink breaking the glass. This immediately dealt with by the staff and moved us quickly to a new lane.... Toon meer
Bedrijf heeft geantwoord
Me and my son came here in the summer holidays, arrived a little early but was given a lane straight away. We booked the 2 games and meal deal package, food was lovely and hot, we came on the hottest... Toon meer
Bedrijf heeft geantwoord
Visited Swindon site with young grandchildren who loved the overall energy and were thoroughly entertained. But I was struck by the experience, through many visits to the male loos with the children,... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contactgegevens
Shaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN, Swindon, Verenigd Koninkrijk
- 0333 034 6100
4,3
Uitstekend
176 reviews
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Antwoord van Tenpin - Swindon
Hi Amy, thank you for leaving such a great 5* review of Tenpin Swindon! We are thrilled you always enjoy your visits and find our venue clean and team friendly! We look forward to welcoming you back again soon! Best wishes - Mel
Antwoord van Tenpin - Swindon
Hi Michelle, what a brilliant 5* review of Tenpin Swindon! We are thrilled you had so much fun and we can't wait to see you again soon! Best wishes - Mel
Great staff
Great staff! Managed to get us in a little early. Nothing was too much effort for them. Great staff
1 april 2026
Antwoord van Tenpin - Swindon
Hi Kelly, thank you for rating Tenpin Swindon 5*! We're thrilled to hear that you had a great experience and that you enjoyed the service from our team. We will be sure to pass this lovely feedback on. We can't wait to see you back again soon! Best wishes, Jade
Great value!
Couldn’t fault it - half price Tuesday. Great price bowing and drinks. Lane was reserved and ready early. Considering it was 6pm in the Easter holidays I was very impressed
1 april 2026
Antwoord van Tenpin - Swindon
Hey Sebastian, thank you for the 4* rating of Tenpin Swindon. We're thrilled to hear you had an amazing time and cannot find any faults with your experience. It's also great to hear that you were able to take advantage of our Tuesday offer. We hope to see you again for another striking time.
Take care,
Kirsty
60th birthday party
We celebrated a 60th birthday with family at this venue and the staff we very friendly, helpful and made the process very easy for us all. Thank you.
29 maart 2026
Antwoord van Tenpin - Swindon
Hi Sue, thank you for the 5* rating of Tenpin Swindon. We are thrilled to hear that the 60th birthday celebrations was great fun and that the team provided great service. Hope to see you again soon.
Take care,
Kirsty
Bowling was good value for money but…
Bowling was good value for money but the food was disappointing
1 april 2026
Antwoord van Tenpin - Swindon
Hi there, thank you for the 4* review for Tenpin Swindon! We're glad that you enjoyed the bowling but are sorry to hear that you were disappointed with the food. We will ensure your feedback is passed on for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide
Nice Bowling Place
Nice vibe, great service and nice environment for bowling and social meets.
30 december 2025
Antwoord van Tenpin - Swindon
Hey Lucy, thank you for the 5* rating and review of Tenpin Swindon. It's great to hear that you had a lovely time and that the team provided great service. Hope to see you again.
Take care,
Kirsty
The staff were amazing
The staff were amazing, booking process was straight forward.
Will definitely be booking to come back
21 maart 2026
Antwoord van Tenpin - Swindon
Hi there
We're happy to hear that the booking process was straightforward and that our staff were amazing! We appreciate your feedback and look forward to your next booking. Best wishes - Clare
Weren't very please with contact less in arcade
Bowling and staff was good. But very dislike how arcade machine mainly contact less which ruined it for us as arcade should be coins or contactless like at Hollywood bowls is. So for us we didn't spend money at arcade as it was contactless which was rubbish really but overall bowling was good.
24 maart 2026
Antwoord van Tenpin - Swindon
Hello Kimberley, Thank you for taking your time to leave us some feedback from your recent visit to us. We are pleased to hear that you enjoyed your bowling game with us. However, we are sorry to hear that you would have preferred to use cash within our arcade. We will pass your comments on to our team. We do hope to see you again soon. Many Thanks - Kimberley
Antwoord van Tenpin - Swindon
Hi
We're happy you had fun and that our staff were great! Thanks for your positive feedback; we appreciate it, and we hope to see you again soon! Best wishes - Clare
Not a great experience.
We were a booking of two adults and one child. Booking was easy and correct, upon arriving to the lane it was messy and the camera on the screen did not work. We then moved to the arcade machines and some were out of order, we then attempted to play one game it took our credits but the game didn't start. Considering there is another bowling alley in Swindon I'd be using that one next.
25 maart 2026
Antwoord van Tenpin - Swindon
Hi there
We appreciate you taking the time to share your experience. We're sorry the lane was messy, the camera wasn't working, and some arcade games were out of order or took your credits. We'll address these issues to improve our guest experience. If you would like to discuss this please send an email to customer.feedback@tenpin.co.uk with the details and the subject as "Review - Swindon" Best wishes - Clare
Great experience with a great atmosphere
Great experience with a great atmosphere. The customer service team was very helpful, food was delivered on time.
22 maart 2026
Antwoord van Tenpin - Swindon
Hi Ishu
We're happy you enjoyed the atmosphere and that our team was helpful. It's great to hear your food arrived on time. Thank you for your positive feedback! Best wishes - Clare
Antwoord van Tenpin - Swindon
Hi Natasha, what a great 5* review of Tenpin Swindon! It is brilliant to hear you had such a great night and we are so pleased to hear you will visit us again soon! Best wishes - Mel
Antwoord van Tenpin - Swindon
Hi Tracey, thank you for rating Tenpin Swindon a fab 5*! It's lovely to hear that you had a great time bowling with your son. We hope to welcome you back again soon! Best wishes - Adelaide
Sadly the experience wasn’t very good…
Sadly the experience wasn’t very good for us. We took the kids bowling during half term, which I appreciate was a busy time. Long queues to check in, took over 10 minutes to be served to get a drink and 2 bowls though our second game, the bumper seemed to stop working and I rang the assistance bell and when no one turned up after 10 minutes I went to find a member of staff. I reported it to them and then they radioed it in and we went back to wait for help. Nothing happened and time was ticking on so we had to continue without them, which my young daughter was upset about as she ended up losing! On the way out I was going to give feedback, but as we were leaving I saw the massive queue of people still waiting to check in and honestly couldn’t be bothered to wait in another queue again, so we just left.
I absolutely appreciate half terms are busy, but I would have imagined you would have been prepared for this with more staff, and there was no communication about the broken bumpers or any updates to this.
20 februari 2026
Antwoord van Tenpin - Swindon
We're sorry your visit wasn't satisfactory. We acknowledge the long queues and slow service you experienced during the busy half-term. We are sorry to hear the bumper malfunction and the delayed assistance, which upset your daughter. We appreciate your feedback and will address these issues to improve our service. We do hope to see you again soon for a much smoother visit. Our apologies - Kimberley
very good service
22 februari 2026
Antwoord van Tenpin - Swindon
Hi David
Thanks for your review. We are pleased that the service was good and that you have enjoyed your visit. We appreciate your feedback. Best wishes - Clare
Antwoord van Tenpin - Swindon
Hi Amit
Thanks for taking the time to share your recent experience. We regret that the tables were not clean and that our staff was slow. We appreciate your feedback and will address this. Best wishes - Clare
Antwoord van Tenpin - Swindon
Hi Tolu,
We appreciate your 5-star rating! We are so glad that you found our team friendly and that you enjoyed our equipment. We hope to see you again soon! Best wishes - Clare
Disappointing that the prize cabinets…
Disappointing that the prize cabinets contained items not longer stocked. Staff we're overly helpful with providing decent solutions. Please removed these item from you're cabinets. It was a very stressful and disappointing end to an otherwise nice day.
20 februari 2026
Antwoord van Tenpin - Swindon
Hello Lucy,
Thank you for taking the time to rate Tenpin Swindon 3 stars. We appreciate you bringing this to our attention. We're sorry the prize cabinet items were outdated, causing stress at the end of your visit. We'll address the cabinet issue to ensure items are current. Thank you for your feedback. All the best ~ Laura
We took young children aged 6&5 for…
We took young children aged 6&5 for their first bowling experience and it was nice that we were near the end ( left hand side) which seemed quieter. It was a bit overwhelming the noise of the amusement machines when we walked in
19 februari 2026
Antwoord van Tenpin - Swindon
Hello Gwen,
Thank you for taking the time to rate Tenpin Swindon 4 stars. We're glad your first bowling experience with young children was enjoyable, especially the quieter location. We appreciate your feedback regarding the noise from the amusement machines upon entry. We hope that your next visit is a 5 star experience. All the best ~ Laura
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