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Tenpin - Swindon Reviews 

176
TrustScore 4.5 uit 5

4,3

Shaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN Swindon, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

On arrival, the guy at Customer Service Desk, efficiently booked us in. He also served us at the bar later - very pleasant and polite guy. The building was clean and tidy throughout. There was a very... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great time with the family. Fantastic venue, will definitely go again. My grandson knocked over a drink breaking the glass. This immediately dealt with by the staff and moved us quickly to a new lane.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Me and my son came here in the summer holidays, arrived a little early but was given a lane straight away. We booked the 2 games and meal deal package, food was lovely and hot, we came on the hottest... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Visited Swindon site with young grandchildren who loved the overall energy and were thoroughly entertained. But I was struck by the experience, through many visits to the male loos with the children,... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Bowlingbaan
  2. Bar
  3. Escape room
  4. Lasergamecentrum
  5. Vrijetijdscentrum
  6. Speelhal

Geschreven door het bedrijf

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contactgegevens

  • Shaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN, Swindon, Verenigd Koninkrijk

  • 0333 034 6100

4,3

Uitstekend

TrustScore 4.5 uit 5

176 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(176)

11.380 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Helpful staff

Helpful staff, great night

11 januari 2026
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Antwoord van Tenpin - Swindon

Hi Liz,

Thank you for your fantastic 5* review at Tenpin Swindon! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph

Beoordeeld met 3 van de 5 sterren

We enjoyed bowling but there seemed to…

We enjoyed bowling but there seemed to be a lack of bowling balls between all the lanes, especially ones for adults

10 januari 2026
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Antwoord van Tenpin - Swindon

Hi Abi
Thanks for taking the time to leave a 3* rating and review for Tenpin Swindon. We appreciate you letting us know about the bowling ball availability. We'll look into this to ensure there are enough options for all our bowlers in the future. Best wishes - Clare

Beoordeeld met 3 van de 5 sterren

Bowling great but got sick from pizza

My son and two friends met up at the alley and enjoyed the bowling. However, two of them shared a pizza and they both suffered sickness and diarrhoea that kept them off school the following day.

11 januari 2026
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Antwoord van Tenpin - Swindon

Hi Ian, thanks for leaving Tenpin Swindon a rating and review. We appreciate you letting us know about your son's experience. We're sorry to hear that you son was unwell. Food safety is a top priority for us, please send us an email to customer.feedback@tenpin.co.uk with the subject 'Review - Swindon' and include the details so that we can look into this further. We hope to have an opportunity to welcome you back in the future. Best wishes - Rosie

Beoordeeld met 5 van de 5 sterren

Super nice service and an awsome…

Super nice service and an awsome experience

13 januari 2026
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Antwoord van Tenpin - Swindon

Hello there, thank you for taking your time to leave us a excellent 5* review for our Tenpin in Swindon. We are really pleased to hear that you had an excellent time with us and found our staff helpful. We do hope to see you again soon. Many Thanks - Kimberley

Beoordeeld met 5 van de 5 sterren

The facilities are up to standard

The facilities are up to standard, very organised staff, always there to help.

1 januari 2026
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Antwoord van Tenpin - Swindon

Hi there,

Thank you for your fantastic 5* review at Tenpin Swindon! We are delighted you've had such great time whilst on your recent visit to us. It's great to hear you found the staff well organised and happy to help. We look forward to welcoming you back again very soon! Best wishes- Steph

Beoordeeld met 5 van de 5 sterren

Staff cleanliness friendly

Staff cleanliness friendly

29 december 2025
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Antwoord van Tenpin - Swindon

Hey Barbara, thank you so much for the lovely 5* rating and review of Tenpin Swindon. We are delighted to hear you had a great time and we look forward to welcoming you back again soon!
Take care,
Kirsty

Beoordeeld met 4 van de 5 sterren

Offer good value for money

Bowling was good with the offer of pizza and 1 hour bowling for £36, but 2 of us are gluten free so paid extra for chips - knocked off 1 star for no gluten free option available in the offer. Kids had a great time.

1 januari 2026
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Antwoord van Tenpin - Swindon

Hi Emily, thank you for leaving Tenpin Swindon a wonderful 4* rating. We are so pleased you enjoyed most of your visit to us, but we appreciate the feedback regarding the lack of gluten free options. We hope you'll visit us again soon for another great time! Best wishes - Kaylee

Beoordeeld met 5 van de 5 sterren

Friendly and lively environment

Friendly and lively environment, easy check in experience

31 december 2025
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Antwoord van Tenpin - Swindon

Hi Stuart,

Thank you for your fantastic 5* review at Tenpin Swindon! We are delighted you've had such a great time whilst on your recent visit to us! It's great to see you've had such a delightful experience and we look forward to welcoming you back again very soon! Best wishes- Steph

Beoordeeld met 5 van de 5 sterren

Easy check in and good food service

Easy check in and good food service

19 december 2025
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Antwoord van Tenpin - Swindon

Hi peter,

Thank you for your amazing 5* review at Tenpin Swindon! We are delighted you've had such a great time whilst on your recent visit to us, we love to hear all about it and look forward to welcoming you back to the venue again very soon! Best wishes- Steph

Beoordeeld met 5 van de 5 sterren

The team were great

The team were great, very friendly and happy.

17 december 2025
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Antwoord van Tenpin - Swindon

Hello Lisa, Thank you for taking your time to leave us an excellent 5* review for our Tenpin in Swindon! We are so pleased to hear that you had a great time with us. We do hope to see you again very soon. Best Wishes - Kimberley

Beoordeeld met 5 van de 5 sterren

Amazing experience

Amazing experience

16 december 2025
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Antwoord van Tenpin - Swindon

Hi Bala
Thanks for the amazing 5* rating for Tenpin Swindon. We would love to hear more about your visit and hope to see you again in the future. Best wishes - Clare

Beoordeeld met 5 van de 5 sterren
Logo Tenpin - Swindon

Antwoord van Tenpin - Swindon

Hi Oliver
Thanks for taking the time to leave a wonderful 5* rating and review for Tenpin Swindon. We are happy to hear that the team looked after you well during your visit and hope to see you soon. Best wishes - Clare

Beoordeeld met 5 van de 5 sterren

Wasn’t busy

Wasn’t busy, staff friendly and helpful,

20 december 2025
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Antwoord van Tenpin - Swindon

Hi Philippa,

Thank you for your amazing 5* review at Swindon Tenpin! We are delighted you've had such a great time whilst on your recent visit to us, it's great to see you found the staff friendly and helpful, We will pass this across to the correct team and look forward to welcoming you back again very soon! Best wishes- Steph

Beoordeeld met 1 van de 5 sterren

Swindon COVID area... avoid

I honestly don’t know how they managed to make tenpin bowling feel this miserable, but they pulled it off. The place has been “refurbished,” which apparently means cramming in massive seating structures that completely block your view of the lanes and everyone playing around you. Bowling is meant to be social. You watch, you cheer, you interact, not sit boxed in like you’re waiting at an airport gate.To make it worse, the seating areas are divided by huge plastic screens, even between people sitting at the same table. It looks and feels like leftover COVID-era social distancing that no one bothered to remove. Instead of feeling lively or fun, the whole place is claustrophobic, sterile, and awkward. You’re isolated from your own group and totally cut off from the atmosphere of the lanes. The layout kills the vibe completely. You can’t see what’s happening around you, you can’t easily interact with other players, and the plastic barriers just scream “temporary fix” rather than thoughtful design. For a venue that’s supposed to be about fun, noise, and energy, this feels cold, cramped, and uncomfortable. If you’re refurbishing a bowling alley, maybe don’t turn it into a maze of plastic walls and oversized seating that makes everyone feel separated and boxed in. Huge downgrade. Pass for me until... maybe forever.

P.s. After reply from Tenpin you made it even worse. I’d appreciate it if my name were spelled correctly (Tomasz). Now its "-1"star...

22 december 2025
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Antwoord van Tenpin - Swindon

Hi Thomas,

Thank you for your 1* review at Tenpin Swindon! We are very sorry to hear you've not had a great experience whilst on your recent visit to us. Your feedback is important to us and we will ensure this is passed across to the correct team to make any future improvements needed. If you would like this to be looked into further, please email customer.feeback@tenpin.co.uk- Best wishes- Steph

Beoordeeld met 5 van de 5 sterren

The kids loved it

The kids loved it. Great value

14 december 2025
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Antwoord van Tenpin - Swindon

Hi there,

Thank you for your fantastic 5* review at Tenpin Swindon! We are delighted you've had such an amazing time whilst on your recent visit to us and found the venue to be of great value. We hope to welcome you back again very soon and hope you have a lovely Christmas! Best wishes- Steph

Beoordeeld met 5 van de 5 sterren

All good stuff all good

All good stuff all good

14 december 2025
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Antwoord van Tenpin - Swindon

Hello there, thank you for taking your time to leave us a wonderful 5* review! We are so pleased to see that you had a great time with us. We do hope to see you again very soon. Many Thanks - Kimberley

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