I Booked for Friday Frenzy evening expecting it to be really busy. Well what a surprise, we both walked into Valley Park Croydon, Straight to customer service & because it wasn't that busy he let us i... Toon meer
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We arrived with our nieces and nephews, they’re tiny so needed the smallest balls possible, but the only ones available by our lane were the heaviest and biggest ones with nothing else there really! I... Toon meer
Bedrijf heeft geantwoord
Grandchildren visiting from up north age 13 & 10. They had great & really enjoyed the whole experience. Members of staff very, very welcoming being very friendly & helpful. Easy book in. Nice & spaci... Toon meer
It wasn’t overly busy but there is never enough staff available. The staff that were working though were lovely and very professional; having to apologise for waiting so long and very accommodating.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contactgegevens
Aragon House, MK43 0EQ, Cranfield, Verenigd Koninkrijk
- 0333 034 6100
- www.tenpin.co.uk
4,2
Goed
11K reviews
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Very disappointing experience regarding…
Very disappointing experience regarding cleanliness. When we arrived at our bowling lane the table was completely dirty empty glasses were scattered on the floor and the floor itself was entirely wet
20 augustus 2026
Antwoord van Tenpin
Hi Jo, thank you for leaving a review of Tenpin Plymouth Barbican. We are very sorry to hear about the issues you experienced on your recent visit including the lack of cleanliness which impacted your experience. We will ensure that this is passed across to the relevant team for future improvements to be made. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Plymouth Barbican' for somebody to contact you regarding this. Best wishes-Leila
Antwoord van Tenpin
Hi there, thank you for your 5* review of Tenpin Birmingham Star City! We're so pleased to hear this. See you again soon! Best wishes-Leila
Booking and Check in was easy and…
Booking and Check in was easy and straight forward. We were able to go to our lane straight away. Everywhere was clean and tidy and staff were polite and helpful.
Arcade was great fun however tickets are targeted at children and prizes for the amount of tickets is high a small snack bag size of haribo equals about £2-3 worth of tickets....not good. Food comes out quickly the chips were good cant go wrong with chips however the burgers and nuggets were very dry so we left alot of food.
20 augustus 2026
Antwoord van Tenpin
Hello, thank you for taking the time to leave us a 4 star review. We're thrilled to hear you were checked in quickly, our venue was clean and the staff were helpful! We are however sorry to hear of your disappointment regarding the arcade prices and the food. We will ensure your comments are passed over to the team for future consideration.
We do hope you visit us again soon.
All the best,
Demi
Great afternoon
Great afternoon. Had one game of bowling played on the arcade games and had children’s meal chicken nuggets and chips.
Nuggets weren’t very nice.
Staff (gentleman) helped me start the game with my grandchildren really helpful.
Plenty of staff but only one till to order food so long wait. The man taking the orders of food was serving the drinks too. Should have been help for him as there was plenty of staff standing around. Good overall few hours out.
20 augustus 2026
Antwoord van Tenpin
Hi Sharon, thank you for your 4* review of Tenpin Swansea! We're so glad to hear how much you enjoyed your afternoon. We also appreciate the feedback regarding the chicken nuggets and we apologise about the long wait times to order food. We will ensure that this is passed across to the relevant team for future improvements to be made. Nevertheless, we hope to see you again soon! Best wishes-Leila
The service was shocking the wait time…
The service was shocking the wait time for
3 portions of chips what over 40 mins
20 augustus 2026
Antwoord van Tenpin
Hi Kerry, thank you for leaving a review of Tenpin Doncaster. We are very sorry to hear about the issues you experienced on your recent visit, especially the long wait times for food. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Doncaster' for somebody to contact you regarding this. Best wishes-Leila
Thoroughly enjoyed the family…experience
Thoroughly enjoyed the family experience plenty of activities for the kids to enjoy excellent value and friendly staff
20 augustus 2026
Antwoord van Tenpin
Hi there, thank you for your 5* review of Tenpin Clydebank! It's lovely to hear that you and your family had such a great time and that there was plenty to do. We can't wait to welcome you back again shortly! Best wishes-Leila
Was a great experience and good value…
Was a great experience and good value for money.. The staff were incredibly helpful and polite and my son enjoyed having his birthday there with his pal 10/10
13 augustus 2026
Antwoord van Tenpin
Hi Melanie, thank you for leaving a 5* review of Tenpin Clydebank! It's wonderful to hear about your recent experience, especially how helpful and polite you found our staff, and how much your son enjoyed his birthday. We look forward to welcoming you back again soon! Best wishes-Leila
Great place fantastic prices
The place was so clean they had some great family bowling offers on the staff was quick to serve customers just an over all great experience
20 augustus 2026
Antwoord van Tenpin
Hi there, thank you for the wonderful 5 star review! We're glad you were able to take advantage of our offers and the staff were helpful, as well as the venue being clean. We take pride in all of this so really appreciate your comments!
We hope to see you again soon :)
Take care,
Demi
Very good
Very good. Both I and the kids enjoyed it and the staff were helpful and friendly. All good 😊
12 augustus 2026
Antwoord van Tenpin
Hello, thank you for taking the time to leave us this wonderful review of Tenpin Glenrothes! We are so pleased to hear that both you and your children had a great time and found our staff helpful and friendly and we hope to see you all again soon! Best wishes - Mel
Great night out with the kids
Great night out with the kids. Staff were friendly and welcoming.
29 juli 2026
Antwoord van Tenpin
Hello, thank you for your fantastic 5-star review of Tenpin Glasgow! We're so pleased to hear you had a great night out with your family and found our staff friendly and welcoming. We hope to see you all again very soon! Best wishes - Mel
Well worth the visit!
The whole visit was excellent, with very friendly staff and a thrilling bowling game for two! It was a pleasure
4 juli 2026
Antwoord van Tenpin
Hi Thoams, thank you for the wonderful 5-star rating! We are delighted to hear that your visit was excellent, and that you enjoyed a thrilling bowling game with our friendly staff. We hope to welcome you back again very soon! Best wishes - Rosie
Antwoord van Tenpin
Hello, thank you for leaving us a brilliant 5 star review! We're thrilled our staff were kind and helpful and will pass your comments over to them. We hope to see you again soon :)
Take care,
Demi
Cheshire oaks tenpin is great
Cheshire oaks tenpin is great, the sole reason for the 3/5 stars is how poorly maintained the pool tables are, the felt is ruined the balls get trapped and you have to ask for help every 3 minutes and there isn’t a single pool cue in decent condition. And they charge £2 per game?! Insane.
12 augustus 2026
Antwoord van Tenpin
Hi Haydo,
Thank you for taking the time to leave Tenpin Cheshire Oaks a 3* rating and review! We appreciate you taking the time to share your feedback regarding our pool tables. We are sorry to hear about the issues you encountered, and we'll ensure that this is passed onto the correct teams for future improvements to be made. We hope to welcome you back again in the future! Best wishes - Rosie
It's very happy the service and the…
It's very happy the service and the place was excellent and cleaned And the people are very kind very happy
8 juni 2026
Antwoord van Tenpin
Hi there, thank you so much for this wonderful 5* review. We really appreciate you taking the time to leave us your comments.
Hope we see you again soon,
Leah
Excellent
Excellent. Friendly staff, good communication. The venue is clean and well maintained.
12 augustus 2026
Antwoord van Tenpin
Hi Louise, thank you for taking the time to leave us such a wonderful 5-star review of Tenpin Redditch! We are so pleased to hear that you found our team friendly and communicative, and that you appreciated the cleanliness and maintenance of our venue. We hope to welcome you back again very soon! Best wishes - Mel
Myself and my family travelled in 2…
Myself and my family travelled in 2 cars to visit Tenpin and we have since had parking tickets for parking in the carpark. We were never asked for our registration number at the time of checking in. I have since been informed they may not rescind the parking tickets. Will not visit again.
6 augustus 2026
Antwoord van Tenpin
We are sorry to hear that you received a parking ticket while visiting Tenpin. If the details of this have not yet been taken to be looked into, please pop us an email to customer.feedback@tenpin.co.uk with details of the site visited and fine information.
Best wishes,
Rachel
We had a brilliant time
We had a brilliant time. Staff were very helpful when I made an error on booking. Staff at the Edinburgh site were also very helpful.
12 augustus 2026
Antwoord van Tenpin
Hi Pamela, thank you for leaving Tenpin Edinburgh Fountain Park a wonderful 5* rating. We are thrilled to hear you managed to get your booking sorted and that our staff had a positive impact on your visit. We hope to welcome you again soon! Best wishes - Kaylee
Was amazing few hours
Was amazing few hours. The manager lynz really went above and beyond for our visit had a small issue and she handled it superbly we will be back again before kids go back to school.
29 juli 2026
Antwoord van Tenpin
Hi there, thank you for leaving Tenpin Birmingham Star City an amazing 5* rating. We are so glad to hear you had a great time with us today and that the issue you had was resolved by the team. We can't wait to welcome you all back soon! Best wishes - Kaylee
Antwoord van Tenpin
Hi Shah, thank you for leaving Tenpin Southport an excellent 5* rating. We are thrilled to hear our staff had a positive impact on your visit, and we hope to welcome you again soon! Best wishes - Kaylee
Really loved the laser tag and bowling…
Really loved the laser tag and bowling was great fun. Think we'll certainly go back again. Staff are super friendly and the place is very clean.
12 augustus 2026
Antwoord van Tenpin
Hi Chris, thank you for the 5* review for Tenpin Blackpool! We're so pleased to hear that you had a great time playing laser tag and bowling, and that our team provided a friendly service. We look forward to welcoming you back again soon! Best wishes - Adelaide
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