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Tenpin Reviews 

10.729
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I Booked for Friday Frenzy evening expecting it to be really busy. Well what a surprise, we both walked into Valley Park Croydon, Straight to customer service & because it wasn't that busy he let us i... Toon meer

Beoordeeld met 3 van de 5 sterren

We arrived with our nieces and nephews, they’re tiny so needed the smallest balls possible, but the only ones available by our lane were the heaviest and biggest ones with nothing else there really! I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

It was ok, nothing exceptional and the balls were in terrible condition with lots and lots of chunks and bits missing. The place was boiling hot and it was only when we were leaving when we noticed th... Toon meer

Beoordeeld met 5 van de 5 sterren

Grandchildren visiting from up north age 13 & 10. They had great & really enjoyed the whole experience. Members of staff very, very welcoming being very friendly & helpful. Easy book in. Nice & spaci... Toon meer

Bedrijfsgegevens

  1. Bowlingbaan
  2. Bar
  3. Escape room
  4. Lasergamecentrum
  5. Vrijetijdscentrum
  6. Speelhal

Geschreven door het bedrijf

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contactgegevens


4,2

Goed

TrustScore 4 uit 5

11K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(10.729)

10.185 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Childrens fun out of the sun

Children played some of the machines, then a game of bowling with a burger and chips. An enjoyable, fun two hours, out of the heat of the day.

20 augustus 2026
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Antwoord van Tenpin

Hi Malcolm, thank you for your 4* review of Tenpin Redditch! It's lovely to hear how much fun the children had on your recent visit and we can't wait to welcome you back again shortly where we can hopefully gain that last star! Best wishes-Leila

Beoordeeld met 5 van de 5 sterren

Great layout freindly helpfull staff…

Great layout freindly helpfull staff god deals on bowling

20 augustus 2026
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Antwoord van Tenpin

Hi there, thank you for your 5* review of Tenpin Gloucester! It's lovely to hear that you enjoyed the layout, our bowling deals, and found our staff so friendly and helpful. We can't wait to welcome you back again shortly! Best wishes-Leila

Beoordeeld met 3 van de 5 sterren

The software interrupted our game by…

The software interrupted our game by incorrectly moving on to next player. This happened 6 times during our 6 player 2 game session. very annoying

20 augustus 2026
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Antwoord van Tenpin

Thank you for taking the time to leave us a review and some feedback. We're very sorry to hear of the interruption you encountered during your recent bowling visit. Can you please pop an email over to customer.feedback@tenpin.co.uk with the subject as 'review' and the location you visited, so we can look in to this for you?
Best wishes,
Demi

Beoordeeld met 2 van de 5 sterren

Wasn’t very professional

There was only one member of staff who gave us the time of day, she was lovely!! The rest felt like it was an inconvenience even being there which was a shame since it was my birthday.

20 augustus 2026
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Antwoord van Tenpin

Hi Rosie, firstly, thank you for leaving a review of Tenpin Southampton. It's disappointing to hear that you felt there was a lack of professionalism with the service you received. We will ensure that this is passed across to the relevant team for future improvements to be made. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Southampton' for somebody to get back to you regarding this. Best wishes-Leila

Beoordeeld met 5 van de 5 sterren

All was good

All was good, clean and happy helpful staff

20 augustus 2026
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Antwoord van Tenpin

Hi there, thank you for leaving a 5* review of Tenpin Eastbourne! This is wonderful news and we look forward to welcoming you back again soon! Best wishes-Leila

Beoordeeld met 4 van de 5 sterren

The lane was a little sticky and…

The lane was a little sticky and untidy. We had to clean it before we could use it

20 augustus 2026
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Antwoord van Tenpin

Hi Caitlyn, thank you for leaving a 4* review of Tenpin Plymouth Barbican! We're sorry to hear that you had to clean the lane before it could be used and we will ensure the relevant team is made aware to prevent this from happening in the future. We look forward to welcoming you back again soon! Best wishes-Leila

Beoordeeld met 3 van de 5 sterren

I didnt like how are drinks was…

I didnt like how are drinks was forgotten about if I hadn't of gone and asked i dont think we would of received them.

20 augustus 2026
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Antwoord van Tenpin

Hi Katrina, thank you for leaving a review of Tenpin Blackpool. We are very sorry to hear about the issues you experienced on your recent visit, including the fact that your drinks seemed to be forgotten about. We will ensure that this is passed across to the relevant team for future improvements to be made. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Blackpool' for somebody to investigate and get back to you regarding this. Best wishes-Leila

Beoordeeld met 5 van de 5 sterren

Was an enjoyable game of bowling.

Was an enjoyable game of bowling.

20 augustus 2026
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Antwoord van Tenpin

5 stars, wow! We love to see it! Thank you for taking the time to leave your feedback. We're so glad you enjoyed your visit and hope you return soon!
Best wishes,
Demi

Beoordeeld met 1 van de 5 sterren

Very disappointing experience regarding…

Very disappointing experience regarding cleanliness. When we arrived at our bowling lane the table was completely dirty empty glasses were scattered on the floor and the floor itself was entirely wet

20 augustus 2026
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Antwoord van Tenpin

Hi Jo, thank you for leaving a review of Tenpin Plymouth Barbican. We are very sorry to hear about the issues you experienced on your recent visit including the lack of cleanliness which impacted your experience. We will ensure that this is passed across to the relevant team for future improvements to be made. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Plymouth Barbican' for somebody to contact you regarding this. Best wishes-Leila

Beoordeeld met 5 van de 5 sterren

We had a great time with our children.

We had a great time with our children.

14 augustus 2026
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Antwoord van Tenpin

Hi there, thank you for your 5* review of Tenpin Birmingham Star City! We're so pleased to hear this. See you again soon! Best wishes-Leila

Beoordeeld met 4 van de 5 sterren

Booking and Check in was easy and…

Booking and Check in was easy and straight forward. We were able to go to our lane straight away. Everywhere was clean and tidy and staff were polite and helpful.
Arcade was great fun however tickets are targeted at children and prizes for the amount of tickets is high a small snack bag size of haribo equals about £2-3 worth of tickets....not good. Food comes out quickly the chips were good cant go wrong with chips however the burgers and nuggets were very dry so we left alot of food.

20 augustus 2026
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Antwoord van Tenpin

Hello, thank you for taking the time to leave us a 4 star review. We're thrilled to hear you were checked in quickly, our venue was clean and the staff were helpful! We are however sorry to hear of your disappointment regarding the arcade prices and the food. We will ensure your comments are passed over to the team for future consideration.
We do hope you visit us again soon.
All the best,
Demi

Beoordeeld met 4 van de 5 sterren

Great afternoon

Great afternoon. Had one game of bowling played on the arcade games and had children’s meal chicken nuggets and chips.
Nuggets weren’t very nice.
Staff (gentleman) helped me start the game with my grandchildren really helpful.
Plenty of staff but only one till to order food so long wait. The man taking the orders of food was serving the drinks too. Should have been help for him as there was plenty of staff standing around. Good overall few hours out.

20 augustus 2026
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Antwoord van Tenpin

Hi Sharon, thank you for your 4* review of Tenpin Swansea! We're so glad to hear how much you enjoyed your afternoon. We also appreciate the feedback regarding the chicken nuggets and we apologise about the long wait times to order food. We will ensure that this is passed across to the relevant team for future improvements to be made. Nevertheless, we hope to see you again soon! Best wishes-Leila

Beoordeeld met 3 van de 5 sterren

The service was shocking the wait time…

The service was shocking the wait time for
3 portions of chips what over 40 mins

20 augustus 2026
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Antwoord van Tenpin

Hi Kerry, thank you for leaving a review of Tenpin Doncaster. We are very sorry to hear about the issues you experienced on your recent visit, especially the long wait times for food. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Doncaster' for somebody to contact you regarding this. Best wishes-Leila

Beoordeeld met 5 van de 5 sterren

Thoroughly enjoyed the family…experience

Thoroughly enjoyed the family experience plenty of activities for the kids to enjoy excellent value and friendly staff

20 augustus 2026
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Antwoord van Tenpin

Hi there, thank you for your 5* review of Tenpin Clydebank! It's lovely to hear that you and your family had such a great time and that there was plenty to do. We can't wait to welcome you back again shortly! Best wishes-Leila

Beoordeeld met 5 van de 5 sterren

Was a great experience and good value…

Was a great experience and good value for money.. The staff were incredibly helpful and polite and my son enjoyed having his birthday there with his pal 10/10

13 augustus 2026
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Antwoord van Tenpin

Hi Melanie, thank you for leaving a 5* review of Tenpin Clydebank! It's wonderful to hear about your recent experience, especially how helpful and polite you found our staff, and how much your son enjoyed his birthday. We look forward to welcoming you back again soon! Best wishes-Leila

Beoordeeld met 5 van de 5 sterren

Great place fantastic prices

The place was so clean they had some great family bowling offers on the staff was quick to serve customers just an over all great experience

20 augustus 2026
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Antwoord van Tenpin

Hi there, thank you for the wonderful 5 star review! We're glad you were able to take advantage of our offers and the staff were helpful, as well as the venue being clean. We take pride in all of this so really appreciate your comments!
We hope to see you again soon :)
Take care,
Demi

Beoordeeld met 4 van de 5 sterren

Very good

Very good. Both I and the kids enjoyed it and the staff were helpful and friendly. All good 😊

12 augustus 2026
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Antwoord van Tenpin

Hello, thank you for taking the time to leave us this wonderful review of Tenpin Glenrothes! We are so pleased to hear that both you and your children had a great time and found our staff helpful and friendly and we hope to see you all again soon! Best wishes - Mel

Beoordeeld met 5 van de 5 sterren

Great night out with the kids

Great night out with the kids. Staff were friendly and welcoming.

29 juli 2026
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Antwoord van Tenpin

Hello, thank you for your fantastic 5-star review of Tenpin Glasgow! We're so pleased to hear you had a great night out with your family and found our staff friendly and welcoming. We hope to see you all again very soon! Best wishes - Mel

Beoordeeld met 5 van de 5 sterren

Well worth the visit!

The whole visit was excellent, with very friendly staff and a thrilling bowling game for two! It was a pleasure

4 juli 2026
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Antwoord van Tenpin

Hi Thoams, thank you for the wonderful 5-star rating! We are delighted to hear that your visit was excellent, and that you enjoyed a thrilling bowling game with our friendly staff. We hope to welcome you back again very soon! Best wishes - Rosie

Beoordeeld met 5 van de 5 sterren

The workers where kind and helpful

The workers where kind and helpful

6 augustus 2026
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Antwoord van Tenpin

Hello, thank you for leaving us a brilliant 5 star review! We're thrilled our staff were kind and helpful and will pass your comments over to them. We hope to see you again soon :)

Take care,
Demi

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