The Fat Butcher Reviews 

3.860
•
TrustScore 3.5 uit 5

3,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Had a few issues with the Fat Butcher over the past 6 months, tried to sort it out over the phone and online but little to no joy. About a month ago 'Darren' one of the owners rang me to find out... Toon meer

Beoordeeld met 5 van de 5 sterren

My order arrived beautifully packed; secure and well chilled. I put some of the items into my freezer and we have eaten the turkey breast which was unbelievably delicious. It was tender and succulent... Toon meer

Beoordeeld met 5 van de 5 sterren

I had a delivery problem with my order last week and it didnt arrive. The Fat Butcher immediately sent a replacement order which has arrived safely. As always I am delighted with the quality of the me... Toon meer

Beoordeeld met 1 van de 5 sterren

Came in a huge badly insulated box . Everything defrosted including the single ice bag included. Meat temperature was 10 degrees on testing. 20 hours in transit. For a 50 mile trip . Very very... Toon meer

Bedrijfsgegevens

  1. Slagerij
  2. ook in
  3. Supermarkt
  4. Vleesproductleverancier

Over The Fat Butcher

Geschreven door het bedrijf

The Fat Butcher founded in 2014 is meat supermarket which has 2 stores in the North East of England, 3 in the South East of England and an online meat delivery service

Our online store focuses on top-quality cuts of meat. We source our chicken, beef, pork, and lamb from the best possible sources, so you can create your perfect bundle or selection with the confidence that every element is of the highest standard.

We deliver across the entire mainland UK.

Our History

The Fat Butcher is the brainchild of our founder Mark, a butcher with over 30 years of experience in the industry. Starting as an apprentice butcher in the Dewhurst’s Butchers of Leeds, Mark quickly climbed his way up the ranks before finding himself in a Microbiology training program in Northampton. It was here that he truly got to know meat on a deeper, more scientific level.

After leaving Dewhurst’s, Mark ran the gamut in the retail butchery industry, with positions in traditional butchers, supermarket operations, and town centre market stalls. After years of working in the physical sector, Mark considered that maybe there was a better way.

That’s when The Fat Butcher was born, conceived as an online butchers and meat delivery service that would allow customers to receive personalised and pre-prepared meat boxes straight to their door. No more chancing it on what the butcher had in. No more walking home with heavy bags of meat. Just premium, top-quality cuts of meat delivered straight to your door.

Build Your Box
Meat Boxes
Fitness Boxes

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Download The Fat Butcher for Android Download The Fat Butcher for iOS

Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 45% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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3,7

Alle reviews

(3.860)

758 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Perfectly packaged. 

My order arrived beautifully packed; secure and well chilled. I put some of the items into my freezer and we have eaten the turkey breast which was unbelievably delicious. It was tender and succulent and full of flavour. We have also eaten some of the delicious chicken wings. Very good quality. I can’t fault the delivery at all. Well done. And thank you.

26 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible service

Do not buy from these you will get stung. I ordered from these i had items missing so they credited my account which meant I had place another order to get my money back. So I ordered a £80 mystery meat box on the 11th of August on the 11th of September it arrived and all they sent me was a pack of bacon! Despite 2 weeks of trying to contact them several times via email app message service and filling out online forms no one has bothered to get back to me

12 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I ordered on 21st August

I ordered on 21st August, did not arrive until 12th September. It was only after I contacted them as there was no communication from there side. Order was short of thin steaks. Again no communication from them. Very poor service

12 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ordered 12th of August Waited a month…

Ordered 12th of August Waited a month for the meat to turn up 8th sept also payed for Saturday delivery turned up on Tuesday tuned up in a smashed up box with the chicken open and flies all over it unsuitable to consume
And none of the meat is British as advertised Ignored all my emails for a refund for the chicken everything else was fine poor customer service

21 september 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Disappointing

I received unsmoked bacon instead of the smoked that I asked for, the chicken that came I threw in the bin as it smelled disgusting, I appreciate that you can get some sort of smell because of what it’s packed in, but this was really bad.
i won’t be ordering anything again. I also had a joint of beef in a previous order which was also horrible, mostly gristle

2 september 2026
Logo The Fat Butcher

Antwoord van The Fat Butcher

Hi Debbie!

I am really sorry to hear you had an issue with your meat

This is obviously not what we want to hear and we try our best to ensure the quality is high

Can you please complete this form for me and we will resolve within 2 working days

https://www.thefatbutcher.co.uk/apps/courier-claim/quality-issue

Regards
alex@thefatbutcher

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