Have been searching for a while for a tiered stand large enough for the numbers attending our wedding… Vanilla Valley had quite a lot of choice and reasonably priced. Wasn’t sure if the one we chose... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Ordering online was super simple and easy. So many great quality products at great prices. Some things were out of stock that I needed but that’s just testament to their popularity I suppose. Everythi... Toon meer
Bedrijf heeft geantwoord
Received my order is perfect condition with lots of padding in box to protect my order. Received beautiful luste powders amongst other items that are amazing quality and look incredible on your cakes/... Toon meer
Bedrijf heeft geantwoord
Products were great and packaged well. Unfortunately it took quite a long time to arrive. Now I know you use Evri I probably won't shop with you again as its such a dodgy courier and cakes are often t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Taartdecoratiebenodigdheden winkel
- Bakkersmateriaal
- Bakkerijbenodigdheden winkel
- Knutselwinkel
- Hobbywinkel
- Kookwinkel
Geschreven door het bedrijf
The Vanilla Valley prides itself in providing a complete range of cake decorating supplies and baking equipment for bakers of all abilities from hobby bakers to professionals. Since our establishment in 2008 as a manufacturer of acrylic cupcake stands, we have grown our ever-increasing catalogue to encompass all things cake and baking, and pride ourselves on being one of the UK's leading cake decorating retailers. Whether you need essentials such as cake drums, cake boxes, baking tins, sugar paste and food colouring, or tools for the latest cake trends, you should find it all at The Vanilla Valley at a competitive price. We stock from all of the leading brands including Renshaw, PME, Saracino, and more. Shop online or in our Cardiff store today!
Geschreven door het bedrijf
- Free UK Shipping on Orders over £50
- For the lowest delivery charges shop at The Vanilla Valley. Our Standard delivery service is £3.99 or free over £50. Receive your order within 5 working days. Resctrictions apply.
- Trade Accounts
- If you're a regular baker or have a cake-making business then you might benefit from one of our Trade accounts. We offer discounted prices on all products, exclusive offers, and no setup fee! Minimum spends to maintain the accounts are low and there are no rewards to expire. Head to the website to apply - thevanillavalley.co.uk/warehouse-account.html
- Local Click and Collect
- If you live in Cardiff or the surrounding area we offer a Click and Collect service! Place an order on the website as normal and choose "Click and Collect" instead of one of our delivery options. Your order will be ready the next business day at our retail unit in Nantgarw, Cardiff.
Contactgegevens
Unit 1 Cardiff Road, CF15 7SR, Nantgarw, Verenigd Koninkrijk
- sales@thevanillavalley.co.uk
- www.thevanillavalley.co.uk
4,7
Uitstekend
13K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Great Customer Service
Would’ve liked an email to let me know my order had been received, however, when I emailed to check they had received it they replied more or less straight away.
The delivery was prompt and my items were very well packaged and exactly what I had ordered.
I would certainly recommend & I wouldn’t hesitate to use Vanilla Valley again. Thank you.
25 augustus 2026
Antwoord van The Vanilla Valley
Thank you so much for your lovely review and recommendation😊 We’re delighted to hear your order arrived promptly, well packaged and exactly as expected.
We do send an email confirmation when orders are dispatched, so it may have ended up in your junk or spam folder. Thank you for letting us know, and we’re pleased we could respond quickly when you got in touch.
We really appreciate your support and look forward to welcoming you back to Vanilla Valley!
As quick and efficient as usual
As quick and efficient as usual.
Products always of a decent quality. Thank you I will be using your company again.
22 augustus 2026
Antwoord van The Vanilla Valley
Hello,
We’re so pleased to hear you’re always happy with our service and products. Thank you so much for your review 😊
Always a good service and products
21 augustus 2026
Antwoord van The Vanilla Valley
Hello Judith,
We’re delighted to hear you’re always happy with our service and products. Thank you so much for your review 😊
Antwoord van The Vanilla Valley
Hello Wendy,
Thank you for your review 😊 We’re so pleased you had a great experience and enjoyed the flavours.
Fast delivery value for moneu would…
Fast delivery value for moneu would recommend this site
24 augustus 2026
Antwoord van The Vanilla Valley
Hello Sandra,
We’re so pleased you had a great experience and would recommend us. Thank you so much for your review 😊
Antwoord van The Vanilla Valley
Hello Julie,
We’re so pleased you had such a positive experience with us and found everything easy and straightforward. Thank you for your review 😊
Excellent customer service
Excellent customer service, fast delivery and reasonable prices.
19 augustus 2026
Antwoord van The Vanilla Valley
Hello Mark,
We’re delighted you’re happy with our customer service, fast delivery and prices. Thank you for your review 😊
I came across this company by chance…
I came across this company by chance and it never fails to deliver. Thank you
23 augustus 2026
Antwoord van The Vanilla Valley
Hello Julie,
We’re so pleased you found us and that we continue to deliver a great service. Thank you so much for your review 😊
Very happy custoner ,Well packed
Very happy custoner ,Well packed , quick delivery , exactly as ordered
22 augustus 2026
Antwoord van The Vanilla Valley
Hello Jacqueline,
We’re so pleased you were happy with the packaging, quick delivery and your order. Thank you so much for your review 😊
Fabulous company 5*
I have used this company for years now and they have always delivered on time, prices are very competitive with other companies. In all the years I've been with them I've only used customer service once and that was dealt with and sorted out on the day. Highly recommend
21 augustus 2026
Antwoord van The Vanilla Valley
Hello Joy,
Thank you so much for your continued support over the years! We’re delighted to hear you’ve always been happy with our service, prices and customer support. Your recommendation means a lot to us! 😊
Antwoord van The Vanilla Valley
Hello,
We are so pleased you found the website easy to use, and happy with the delivery speed. Thank you for your review 😊
Antwoord van The Vanilla Valley
Hello Sandra,
We are so pleased that you are happy with the service. Thank you for your review 😊
Smooth services and fast delivery
Smooth services and fast delivery for business. Products were well packaged and wrapped. Always returning for more purchases.
18 augustus 2026
Antwoord van The Vanilla Valley
Hello,
We’re so pleased to hear you’ve been happy with our service and that your orders always arrive quickly and well packaged. Thank you for your review 😊
A very good service
A very good service, well priced. Compact packaging. The boxes are easy to construct. Arrived on time.
16 augustus 2026
Antwoord van The Vanilla Valley
Hello Karen,
We’re so pleased you were happy with your order and that everything arrived safely and on time. Thank you for your review 😊
Birthday cake goods Quick delivery excellent products well…
Quick delivery excellent products well packed and good Quality.
I would definitely recommend
Thank you
16 augustus 2026
Antwoord van The Vanilla Valley
Hello,
We’re so pleased you were happy with the quality, packaging and quick delivery. Thank you for your recommendation and review 😊
Antwoord van The Vanilla Valley
Hello James,
We’re delighted your order arrived quickly and that you’re a happy customer. Thank you so much for your review 😊
Have used vanilla valley always…
Have used vanilla valley always received good service and the usually have the products I need in store. I received goods in a quick timeframe perfect for finishing the cake on time
18 augustus 2026
Antwoord van The Vanilla Valley
Hello Elaine,
We’re so pleased to hear you’ve always received great service and that your order arrived quickly. Thank you so much for your review 😊
great fast service
18 augustus 2026
Antwoord van The Vanilla Valley
Thank you for your review! We’re delighted to hear you were happy with the fast delivery
Antwoord van The Vanilla Valley
Hello Joan,
We’re so pleased you were happy with our service. Thank you for your review 😊
Im not a company and just needed what I…
Im not a company and just needed what I wanted for a wedding cake ,so not a huge order.
But great value prices,at a high quality. Quick to sort and deliver.
Thankyou!
17 augustus 2026
Antwoord van The Vanilla Valley
Hello Dawn,
We’re delighted we could provide exactly what you needed for your wedding cake, even for a smaller order. It means a lot to hear that you were happy with the quality, value and speedy service. Thank you for your lovely review 😊
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