The Wine Society Reviews 

5.525
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Having been a member of TWS for decades, I hope that speaks for itself! Easy to order, on PC, Tablet or phone. I enjoy the wine selection and supporting information. Delivery is FREE. My latest ord... Toon meer

Beoordeeld met 5 van de 5 sterren

I often find the wine better than expected although occasionally a rather expensive bottle has disappointed. But infrequently so isquickly forgotten! Now that they outsource deliveries I wa... Toon meer

Beoordeeld met 5 van de 5 sterren

Fantastic wine selection at really good prices. Well worth becoming a member for as you get deliveries when you need them, usually in a couple of days if needed and with no extortionate delivery char... Toon meer

Beoordeeld met 5 van de 5 sterren

I love the Wine Society. For an organisation to provide an outstanding range of wines at reasonable prices and provide free delivery is a tribute to their business ethic. I’ve never had an off wine,... Toon meer

Bedrijfsgegevens

  1. Wijnclub
  2. Wijnkelder
  3. Wijnhandel

Geschreven door het bedrijf

Founded in 1874, The Wine Society is the world’s oldest member-owned community of wine lovers. We put our members before profit to ensure fairer bottle prices for both the people that enjoy them, and for those who make them. Because we don’t need to keep external shareholders happy, we’re able to put profits back into lower prices and services, so our members get exceptional quality in every bottle they buy.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

6K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(5.525)

1.667 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

The Wine Society is always reliable and…

The Wine Society is always reliable and delivery is on time.

17 augustus 2026
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Antwoord van The Wine Society

Thank you for your feedback! We're delighted to hear that you consistently find our service reliable and our deliveries on time.

Beoordeeld met 5 van de 5 sterren

Buying Wine from The Wine Society

Ordering was easy. Choosing delivery time was easy and the delivery was on time and into my home. What more could you want?

17 augustus 2026
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Antwoord van The Wine Society

Thank you for your kind feedback. We're delighted you found the ordering process easy and that your delivery was on time and convenient. We truly appreciate your support!

Beoordeeld met 5 van de 5 sterren

Quality and price .Wine way above shop…

Quality and price .Wine way above shop bought at the same price.
Delivery excellent

17 augustus 2026
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Antwoord van The Wine Society

Thank you for your feedback. We are delighted to hear that you find our wine quality and pricing to be exceptional, and that our delivery service met your expectations.

Beoordeeld met 5 van de 5 sterren

The perfect wine merchant.

Great wines, great prices, brilliant service

17 augustus 2026
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Antwoord van The Wine Society

We are so pleased to receive this feedback. We take great pride in the service we provide to our members and are delighted you're enjoying our wines.

Beoordeeld met 1 van de 5 sterren

Tried to buy 6 bottles of a special…

Tried to buy 6 bottles of a special offer. Fell foul of the on-line system , and gave up in dispair

17 augustus 2026
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Antwoord van The Wine Society

We are sorry to hear you are have encountered an issue with an order. Please do contact our Member Services team on on 01438 741177 or via email at memberservices@thewinesociety.com when convenient so that we can understand and look into this issue further for you.

Beoordeeld met 5 van de 5 sterren

Long term member

Great choice
Excellent delivery service
Very fair prices

17 augustus 2026
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Antwoord van The Wine Society

We are delighted to hear that you enjoy the great choice, excellent delivery, and fair prices! Thank you for your wonderful feedback.

Beoordeeld met 5 van de 5 sterren

A very high quality of service

A very wide range of wines at affordable prices. There is also the opportunity to buy more expensive vintages if you wish as well as an excellent En Primeur service.
The on-line ordering service is trouble-free which is some achievement given the extremely wide range of products.
I use the Society’s own delivery service which is very well run and uses friendly and knowledgable drivers.
For anyone interested in buying quality wines joining the Wine Society is a no-brainer!

17 augustus 2026
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Antwoord van The Wine Society

Thank you for your fantastic feedback! We're so pleased to hear you appreciate our wide selection of wines, our online ordering system, and especially our dedicated delivery service. It's wonderful to know you find joining us to be such a positive experience.

Beoordeeld met 1 van de 5 sterren

Again DHL performed badly

Again DHL performed badly. This time we were in and waiting for the delivery. Having decided we lived next door (despite the houses being clearly identifiable by name) they interpreted "if out, please leave on doorstep" by leaving the cases of wine on the roadside. Our doorstep is behind the gate and not visible from the road.

Last time they said they "couldn't access the property and would try again tomorrow". After three days of getting this message I telephoned TWS. It turned out they had broken some of the bottles and therefore were never going to deliver. They hadn't told TWS either.

17 augustus 2026
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Antwoord van The Wine Society

Thank you for your review and we are very sorry for the recent delivery experiences you've had. We take all feedback seriously and we appreciate you taking the time to let us know. We will contact you directly to address this.

Beoordeeld met 3 van de 5 sterren

Great range of well chosen wines but…

Great range of well chosen wines. Impressive delivery and returns policy.

The only negative is the “customer services”. They have neglected to process refunds on a couple of occasions - so need to keep an eye on that.

More frustrating is the tone of aloofness and wine snobbery when liaising with some members of customer services. Not very pleasant.

17 augustus 2026
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Antwoord van The Wine Society

Thank you for sharing your experience with us. As a co-operative, we are disappointed to hear you comments about customer service as this is something that is important to us. We will contact you privately by email to ask for further details on these exchanges so that these can be addressed.

Beoordeeld met 5 van de 5 sterren

Great wine at great prices

Great wine at great prices. Quick and free delivery is a bonus.

17 augustus 2026
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Antwoord van The Wine Society

We are delighted to hear that you enjoy our selection of wines and appreciate the excellent value and swift delivery service. Thank you for your feedback!

Beoordeeld met 5 van de 5 sterren

What more can you want?

Quality, choice and delivery are all top notch.
Also, it’s incredible value for money

15 augustus 2026
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Antwoord van The Wine Society

We are so pleased to hear that you found our quality, selection, and delivery to be top-notch. It's wonderful to know you also feel it's incredible value for money!

Beoordeeld met 5 van de 5 sterren

Spot on

Spot on.
A superb range of wines for every pocket. That you deliver even a single bottle free, is a major positive.
It took me a while to start buying from you and it will be a while before I stop.
Jeff

17 augustus 2026
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Antwoord van The Wine Society

We are so pleased to hear that you find our wine selection and delivery service to be spot on. It's great to know that you appreciate our range of wines for every budget and our free delivery on all orders, regardless of size. Thank you for your kind words!

Beoordeeld met 5 van de 5 sterren

Great range of product

Great range of product. All well explained. Price range to suit all tastes. I buy wine for ‘everyday’ drinking and there is plenty of choice. Sometimes indulge in something to build up a cellar…problem there is that once it is in the cellar you don’t want to touch it. Quite mad of course not least because some wines do have a best before life.

17 augustus 2026
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Antwoord van The Wine Society

We're happy to hear you appreciate our extensive range and supporting information. We hope you are enjoying the wines! Thanks for your lovely feedback.

Beoordeeld met 5 van de 5 sterren

Great wine, great service!

The Wine Society offers great wine at very reasonable prices. You could never get that quality in a supermarket. I recently had to send a crate back because a particular '24 wine wasn't up to the standard of previous years, and they collected and refunded. I bought another wine instead and it's great!

17 augustus 2026
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Antwoord van The Wine Society

Thank you for your kind feedback! We are so pleased to hear that you appreciate the quality and value of our wines. We're also glad that our 'Society's Promise' provided a convenient and hassle free experience for you.

Beoordeeld met 5 van de 5 sterren

Review

For this review's purposes, so far all I've done is order, which was easy, with plenty of information available.

My experience of delivery by the Society's own van has always been excellent. Plenty of warning of delivery times and the most friendly and helpful staff.

HOWEVER: my experience of third party carriers has been invariably (or at least so almost invariably as to make no difference) abysmal. From memory, every order I've had via a third party carrier has had items missing or broken. I find myself reasonably confident that this will occur in relation to my current order.

17 augustus 2026
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Antwoord van The Wine Society

We appreciate you sharing your detailed feedback regarding your delivery experiences. We are pleased to hear that our ordering process was easy and that our own delivery service has consistently met your expectations with friendly staff and timely updates.

We will continue working actively with our carrier partners to provide the best possible delivery experience for our members. Your insights are invaluable as we strive to enhance this service.

Beoordeeld met 5 van de 5 sterren

Outstanding

Outstanding, wide-ranging selection of wines, very reasonable prices, and unmatched access to in-bond and other exclusive offers. All delivered with friendly and efficient service.

17 augustus 2026
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Antwoord van The Wine Society

Thank you for your super feedback! We are so pleased to hear that you appreciate our wide-ranging selection of wines, reasonable prices, and various offers. We truly value your kind words about our friendly and efficient service.

Beoordeeld met 5 van de 5 sterren

Good selection

Good selection, well priced and delivered as wanted.

17 augustus 2026
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Antwoord van The Wine Society

Thank you for your review! We're so pleased to hear that you appreciate our wide selection of wines, and value, and that your delivery met your expectations.

Beoordeeld met 4 van de 5 sterren

Swift and friendly processing of the…

Swift and friendly processing of the order and advice about out of stock wine returning to the list.

5 augustus 2026
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Antwoord van The Wine Society

Thank you for your feedback! We're so pleased to hear that you found our order processing swift and our team helpful regarding out-of-stock wines.

Beoordeeld met 5 van de 5 sterren

Wine arrived on time

16 augustus 2026
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Antwoord van The Wine Society

We are pleased to know that your wine arrived on time. We appreciate you taking the time to share your experience with us.

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