Three UK - 3Store Newark Reviews 61

TrustScore 5 uit 5

4,8

13 Stodman Street, NG24 1AT Newark, Midlands, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Bailey & the rest of the staff were friendly & extremely helpful. Helped me get a new deal that included everything I needed & exceeded my expectations. Definitely recommend talking in-store rather th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I purchased my new phone on the 7th May. The service was excellent.I was served by Arch who was friendly, patient and very helpful. He was efficient at his job. The atmosphere was friendly a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Bailey and Chad are fantastically helpful, patient and knowledgeable, and a delight to interact with. I learned a lot and they answered all my questions and solved all my problems. Chris Saunders... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I came into Newark three with a complaint about Three network which has led me to missed calls etc. I was served by Sally who apologised on behalf of Three and proceeded to show me some work arounds I... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Elektronica en technologie

Over Three UK - 3Store Newark

Geschreven door het bedrijf

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Geschreven door het bedrijf

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contactgegevens

  • 13 Stodman Street, NG24 1AT, Newark, Midlands, Verenigd Koninkrijk

  • 01636704794

4,8

Uitstekend

TrustScore 5 uit 5

61 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Staff extremely helpful

Bailey & the rest of the staff were friendly & extremely helpful. Helped me get a new deal that included everything I needed & exceeded my expectations. Definitely recommend talking in-store rather than trying to sort on-line.

23 mei 2026
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Thank you so much for your wonderful feedback, Darren! We’re proud that Bailey and our team delivered such clear, outstanding support. Providing excellence in every experience is always our goal. -Neha

Beoordeeld met 5 van de 5 sterren

Very good service from Chad hayley and…

Very good service from Chad hayley and bailey thank you so much

22 mei 2026
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Hi Mary, we’re glad Chad, Hayley, and Bailey could provide you with helpful support and make the experience positive. -Kishan

Beoordeeld met 5 van de 5 sterren

Welcoming staff

Welcoming staff, very knowledgeable and offered a great deal Thanks

19 mei 2026
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Hey Sue! We're thrilled to hear you had a great experience with our team. Thank you for the review! 😊 -Veronica

Beoordeeld met 5 van de 5 sterren

Staff are fab and very attentive at the…

Staff are fab and very attentive at the Newark on trent store

15 mei 2026
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Hi Rebecca, it’s great to hear the team at our Newark on Trent store made such a positive impression. We’re glad the attentive service stood out during your visit. -Shivam

Beoordeeld met 5 van de 5 sterren

I purchased my new phone on the 7th…

I purchased my new phone on the 7th May.
The service was excellent.I was served by Arch who was friendly, patient and very helpful. He was efficient at his job. The atmosphere was friendly and professional.
Thanks

7 mei 2026
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Antwoord van Three UK - 3Store Newark

Love hearing this, Djendo 💫 We're delighted that Arch provided such great support and helped you with your new device. Enjoy your new device 😊 -Maryalex

Beoordeeld met 5 van de 5 sterren

Bailey Hopkinson was super helpful

Bailey Hopkinson was super helpful , helped me resolve my issue quickly . He's an asset to three Newark!

11 mei 2026
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Hi Julie, great to hear Bailey Hopkinson was able to sort things out quickly and provided such strong support — it’s clear he made a real difference to your experience. -Shivam

Beoordeeld met 5 van de 5 sterren

Polite and knowledgeable staff

Polite and knowledgeable staff. Hayley Bailey in particular was most efficient.

11 mei 2026
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Hi Nicholas, great to hear you had a positive experience with the team, and that Hayley Bailey stood out for her efficient and professional support. -Shivam

Beoordeeld met 5 van de 5 sterren

Chad and Sally was excellent help they…

Chad and Sally was excellent help they found the problem I was having and fixed it immediately. Very pleased with their customer service and there helping hands thank you very much guys!

9 mei 2026
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Thank you so much, Lewis. We’re really glad to hear Chad and Sally were able to find the issue and fix it straight away. It’s great to know their customer service made such a positive difference. We really appreciate your kind words. -Ayesha

Beoordeeld met 5 van de 5 sterren

Sally and chad were absolutely…

Sally and chad were absolutely brilliant top service always found the three store in Newark top notch well done deserve a pay rise 👍

9 mei 2026
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Hey Lee, thank you so much for sharing this lovely feedback. We're thrilled to hear that Sally and Chad made your visit so smooth with their supportive approach and exceptional service. -Maryalex

Beoordeeld met 5 van de 5 sterren

Bailey and Chad are fantastically…

Bailey and Chad are fantastically helpful, patient and knowledgeable, and a delight to interact with. I learned a lot and they answered all my questions and solved all my problems.
Chris Saunders

9 mei 2026
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Superb, Chris! We are so pleased to hear that Bailey and Chad were able to help you out. It’s great to know they were patient and knowledgeable while answering your questions and solving those problems for you. 🥰 -Prabhjeet

Beoordeeld met 5 van de 5 sterren

Great service from Chad

Chad was incredibly pleasant and efficient. He made the process of switching my phone contract so straightforward at Newark branch of Three.

8 mei 2026
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Antwoord van Three UK - 3Store Newark

We love hearing stories like this, Sarah. A seamless switch and a standout team member that’s the Newark spirit. Chad’s dedication to making things clear and hassle‑free shines through, and we’re thrilled it left such a great impression. Thanks for sharing the love. -Ashifa

Beoordeeld met 5 van de 5 sterren

Purchased new phone at Newark store…

Purchased new phone at Newark store excellent service by Chad, couldn’t be more helpful.
A credit to his company
Well done Chad

7 mei 2026
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Antwoord van Three UK - 3Store Newark

Hi Nicholas, great to know Chad delivered such attentive support and made your upgrade feel well handled throughout. -Kishan

Beoordeeld met 5 van de 5 sterren

Chad was very helpful and polite

3 mei 2026
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Hey Tommy, that's brilliant! We're super happy to hear that Chad gave you all the support you needed. Thank you for the amazing 5 ⭐ review! -Prabhjeet

Beoordeeld met 5 van de 5 sterren

Three🙏🏾Store Newark,.

Three🙏🏾Store Newark,.
In life, we all need an angel with inside this life. I give much thanks and praise for Hayley🫶🏾, store manager, Chris, Sally and all the other. Bless you all a good good life health and much happiness. Thank you for help me with the dilemma placed upon me.
Kindest regards,
Gary Forbes-Browne

27 april 2026
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That's wonderful to hear, Gary! ✨ A big shout out to Hayley, Chris, Sally and the team at our Newark branch for providing such outstanding support. Thank you for sharing your lovely feedback. 😊 -Maryalex

Beoordeeld met 5 van de 5 sterren

Getting a new phone in 3 in Newark

Staff are so nice and helpful particularly Chad and Sally. They were friendly and made the visit a pleasant experience. Advice was given on what to do with questions we had and it was clear and concise. Thank you

18 april 2026
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Antwoord van Three UK - 3Store Newark

Those 5 ⭐ vibes say it all, Rosemary. Hats off to Chad and Sally for keeping excellence alive every single time. Thank you for letting us be part of your experience. -Ashifa

Beoordeeld met 5 van de 5 sterren

I got a nice reception from the staff…

I got a nice reception from the staff members, great service will recommend to others. Thank you Chris and Louise.

14 april 2026
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Antwoord van Three UK - 3Store Newark

Hi Gillian, we appreciate your lovely feedback! Delighted to hear Chris and Louise made your visit a good one ✨ -Ayesha

Beoordeeld met 5 van de 5 sterren

Very friendly staff

Very friendly staff, explained everything properly wasn't pushy and very helpful

7 april 2026
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Antwoord van Three UK - 3Store Newark

Katie, we’re glad our staff’s approachable manner and clear explanations made your experience comfortable. Thank you for sharing your feedback. -Suhaas

Beoordeeld met 5 van de 5 sterren

Great advise

Great advise. Problem solved. Thank you.

4 april 2026
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Antwoord van Three UK - 3Store Newark

Thank you, Bridget! We're glad our staff made your experience excellent. We truly appreciate your support. 😊 -Prabhjeet

Beoordeeld met 5 van de 5 sterren

Chris and Louise were absolutely…

Chris and Louise were absolutely amazing fixing an issue that customer services are useless at sorting... In future go and see these guys they are spot on 👌

3 april 2026
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Antwoord van Three UK - 3Store Newark

Hello Aaron, we’re glad Chris and Louise could assist you effectively. We appreciate your feedback and thank you for sharing your experience. -Suhaas

Beoordeeld met 5 van de 5 sterren

Sally was very helpful in finding the…

Sally was very helpful in finding the best plan for me

31 maart 2026
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Antwoord van Three UK - 3Store Newark

Thank you for sharing this, Nurlaila! It’s great to hear that Sally guided you so well and helped you find an option that fits what you needed. -Afaq

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