Three UK - 3Store Newark Reviews 

97
•
TrustScore 5 uit 5

4,9

13 Stodman Street, NG24 1AT Newark, Midlands, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Staff absolutely lovely and kind also communication was incredible they help do every step and was quick. My partner was happy of there service thanks all to Chris and Louis.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Went into the store because had a problem with my account that I couldn’t sort out online, or over the phone, ( to be honest, I could not understand what the person on the phone was saying) in store t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great service. Always really helpful & patient with explaining things I dont understand ! Thank you Sally & Chris 🙏

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

A* service and explained everything! Couldn’t have asked for more help from Sally and thank you so much to Chris for keeping my 3yr old entertained while sorting my SIM.

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Elektronica en technologie

Over Three UK - 3Store Newark

Geschreven door het bedrijf

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Geschreven door het bedrijf

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contactgegevens

  • 13 Stodman Street, NG24 1AT, Newark, Midlands, Verenigd Koninkrijk

  • 01636704794

4,9

Uitstekend

TrustScore 5 uit 5

97 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(97)

33.970 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great service

Great service. Always really helpful & patient with explaining things I dont understand ! Thank you Sally & Chris 🙏

28 september 2026
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Antwoord van Three UK - 3Store Newark

Hi there, thanks for the amazing review. We are happy to hear that Sally & Chris provided clear and thoughtful guidance, creating a smooth and hassle free experience throughout.

-Three Social Media Team

Beoordeeld met 5 van de 5 sterren

I was served by Sally and it was a very…

I was served by Sally and it was a very pleasant experience I walked away feeling very happy with the service was fantastic, I would highly recommend to my family and friends.

1 oktober 2026
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Hi Penny, feedback like this truly reflects the impact great service can have. It's lovely to see Sally recognised for creating an experience that left you feeling so positive and confident in recommending us to others. — Three Social Media Team

Beoordeeld met 5 van de 5 sterren

A* service and explained everything

A* service and explained everything! Couldn’t have asked for more help from Sally and thank you so much to Chris for keeping my 3yr old entertained while sorting my SIM.

30 september 2026
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Hi Imogen, thank you for sharing this amazing 5⭐ review. It's lovely to see Sally and Chris recognised for making your visit such a positive experience.

Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Staff absolutely lovely and kind also…

Staff absolutely lovely and kind also communication was incredible they help do every step and was quick. My partner was happy of there service thanks all to Chris and Louis.

30 september 2026
Review zonder uitnodiging
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Thank you for your kind words, Nour! We're glad to hear Chris and Louis provided exceptional support and made the process easy. 😊 — Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant service in store from Hayley…

Brilliant service in store from Hayley and chad thank you very much

18 september 2026
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Simple, easy, sorted, Peter! 🎉✨ We’re hyped Hayley and Chad could help you out today, have an awesome week ahead! 🚀 — Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Louise fully explained everything and…

Louise fully explained everything and went into detail. Very helpful.

11 september 2026
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Hey Ian, we're glad to hear Louise took the time to guide you through the process thoroughly and ensure you had all the information you needed. Thank you for the feedback. 😊💚
-Three Social Media Team.

Beoordeeld met 5 van de 5 sterren

Friendly service tailored to our needs

We have always received friendly service perfectly tailored to our 'old people' understanding. Chad listened to us and guided us to phones that were right for us. It seems like nothing is too much trouble and we feel able to go back for further support if we need it.

3 september 2026
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Hey Gill, thank you for the fantastic 5⭐ review! 🌟 We're delighted to hear that Chad provided such attentive and personalised support, making the process simple and comfortable for you.-Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Went into the store because had a…problem with account

Went into the store because had a problem with my account that I couldn’t sort out online, or over the phone, ( to be honest, I could not understand what the person on the phone was saying) in store the staff were extremely helpful, big shout out to Chad who sorted out our problem and took time to explain it all to me in simple easy terms. MORE CHADS on the phone lines please. Many thanks

8 september 2026
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Antwoord van Three UK - 3Store Newark

Aw 🎉 We love hearing this, Sarah. We’re thrilled that our team and Chad was able to give you great support and make your visit seamless 😊 Thank you for your lovely review. - Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic customer service

Absolutely fantastic customer service from Haley and Chad when I went in recently. Could not have asked for better help in setting my new plan broadband.

8 september 2026
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Antwoord van Three UK - 3Store Newark

Hi there, we're so pleased to hear things went so well. A special shout-out to Haley and Chad for making such a positive difference and helping get everything sorted. 💜

Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Chad and sally where extremely helpful…

Chad and sally where extremely helpful with my phone problems and offered a very good contract

5 september 2026
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Hey Steve, you've just made our day ✨ It's wonderful to hear Chad and Sally could help with your phone concerns and guide you towards a contract that suited your needs. Thanks for sharing the love 💙
Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Chad at the Newark store was very…

Chad at the Newark store was very accommodating and explained all options to us. Overall a lovely guy and easy to complete the transactions.

22 augustus 2026
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Hi Daniella, thank you for your wonderful feedback. We're delighted to hear that Chad at the Newark store delivered exceptional assistance and helped you explore the options that suited your needs, creating a smooth experience for you.
- Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service at 3 Newark 😂

Sally and Hayley where more than helpful went above and beyond too sort major issues out fast and efficiently highly recommend 3 Newark 👍😃

20 augustus 2026
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Oh wow, Dan! Thank you for sharing your thoughts about Sally and Hayley. We’re so glad they could guide you along the way, and here’s to many more smiling moments together! 💗 — Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Procedures explained fully

Procedures explained fully, very professional in dealing with my questions.

13 augustus 2026
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Antwoord van Three UK - 3Store Newark

Hey there, it’s wonderful to hear you had a positive experience! 🌟 Thank you for taking the time to leave your feedback.
-Three Social Media Team.

Beoordeeld met 5 van de 5 sterren

Hayley and Louise were very Helpful and…

Hayley and Louise were very Helpful and informative.

Shop was nice, clean and cool.

11 augustus 2026
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Antwoord van Three UK - 3Store Newark

Hi Jock, thank you for taking the time to leave such a wonderful 5⭐ review. We’re so glad Hayley and Louise were able to make your experience smooth and enjoyable. – Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Thanking Chad and Chris

I would like to thank Chad for all his help before during and customer service after the purchase of a new phone of which i am extemely happy. Also to thank Chris who has solved y queries over the last three years and who has always approachable to help me, as a result I moved my Broadband to Three. I would not hesitate recommending Three to my family and friends

20 juli 2026
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Antwoord van Three UK - 3Store Newark

Hi Jayne, we’re grateful for your kind words. Chad’s ongoing support and Chris’s long‑term assistance clearly made a difference, and we’re thrilled you’re happy with your new phone. Thank you for trusting us with your broadband and for recommending us to others.
– Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service from Sally and…

Excellent service from Sally and Louise. They were both very friendly, patient, and professional. They explained everything clearly and helped us choose the right broadband. The whole process was quick and easy. Thank you for the great customer service!
Eva
Newark

20 juli 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Newark

Hey, Eva. We're glad that Sally and Louise could guide you to the perfect broadband package. Thank you for recognizing their professional support and for sharing such a wonderful review. Enjoy your new connection! 🥰 - Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Everyone is always helpful when I come…

Everyone is always helpful when I come into Three. Louise kindly helped me set up my new phone for me. She was polite,friendly and very helpful. Three Newark goes above and beyond that's why I have stayed a loyal customer for so long.

23 juli 2026
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Antwoord van Three UK - 3Store Newark

Hi Richard, thank you for sharing your experience. We’re glad to know that Louise and the team at our store delivered exceptional support with your new device setup and offered a warm approach. Your continued trust truly means a lot to us.
-Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you Chad for helping me in store today

Chad helped me in store today in a very efficient and welcoming manner. My issue was solved quickly and I left very satisfied.

22 juli 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Newark

Hi, there! We're delighted to hear that Chad provided such a welcoming and efficient experience in our store today. Resolving your issue quickly and ensuring you left completely satisfied is exactly what we strive for. 😇 - Three Social Media Team

Beoordeeld met 5 van de 5 sterren

We have been helped by Chad

We have been helped by Chad. He is really knowledgable and friendly person. He gave us the best deals he could find, and helped us set the phone. Thanks

18 juli 2026
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Antwoord van Three UK - 3Store Newark

Thank you for sharing your experience, Keith. We’re pleased Chad was able to find the perfect offers for you and get your device ready to go. ✨ — Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Great helpful staff where nothing is…

Great helpful staff where nothing is too much trouble.. Sorted a problem with my phone in seconds. Will definitely renew my contract with the Newark branch

16 juli 2026
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Antwoord van Three UK - 3Store Newark

Thanks so much for sharing this, Anita. It’s great to hear the Newark team were so helpful and got your phone sorted so quickly. We really appreciate you choosing to stay with us and the branch. – Three Social Media Team

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