Three UK - 3Store Newark Reviews 

97
•
TrustScore 5 uit 5

4,9

13 Stodman Street, NG24 1AT Newark, Midlands, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Staff absolutely lovely and kind also communication was incredible they help do every step and was quick. My partner was happy of there service thanks all to Chris and Louis.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Went into the store because had a problem with my account that I couldn’t sort out online, or over the phone, ( to be honest, I could not understand what the person on the phone was saying) in store t... Toon meer

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Beoordeeld met 5 van de 5 sterren

Great service. Always really helpful & patient with explaining things I dont understand ! Thank you Sally & Chris 🙏

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

A* service and explained everything! Couldn’t have asked for more help from Sally and thank you so much to Chris for keeping my 3yr old entertained while sorting my SIM.

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Elektronica en technologie

Over Three UK - 3Store Newark

Geschreven door het bedrijf

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Geschreven door het bedrijf

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contactgegevens

  • 13 Stodman Street, NG24 1AT, Newark, Midlands, Verenigd Koninkrijk

  • 01636704794

4,9

Uitstekend

TrustScore 5 uit 5

97 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(97)

33.970 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Welcoming staff

Welcoming staff, very knowledgeable and offered a great deal Thanks

19 mei 2026
Review zonder uitnodiging
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Hey Sue! We're thrilled to hear you had a great experience with our team. Thank you for the review! 😊 -Veronica

Beoordeeld met 5 van de 5 sterren

Staff are fab and very attentive at the…

Staff are fab and very attentive at the Newark on trent store

15 mei 2026
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Hi Rebecca, it’s great to hear the team at our Newark on Trent store made such a positive impression. We’re glad the attentive service stood out during your visit. -Shivam

Beoordeeld met 5 van de 5 sterren

I purchased my new phone on the 7th…

I purchased my new phone on the 7th May.
The service was excellent.I was served by Arch who was friendly, patient and very helpful. He was efficient at his job. The atmosphere was friendly and professional.
Thanks

7 mei 2026
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Love hearing this, Djendo 💫 We're delighted that Arch provided such great support and helped you with your new device. Enjoy your new device 😊 -Maryalex

Beoordeeld met 5 van de 5 sterren

Bailey Hopkinson was super helpful

Bailey Hopkinson was super helpful , helped me resolve my issue quickly . He's an asset to three Newark!

11 mei 2026
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Hi Julie, great to hear Bailey Hopkinson was able to sort things out quickly and provided such strong support — it’s clear he made a real difference to your experience. -Shivam

Beoordeeld met 5 van de 5 sterren

Polite and knowledgeable staff

Polite and knowledgeable staff. Hayley Bailey in particular was most efficient.

11 mei 2026
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Hi Nicholas, great to hear you had a positive experience with the team, and that Hayley Bailey stood out for her efficient and professional support. -Shivam

Beoordeeld met 5 van de 5 sterren

Sally and chad were absolutely…

Sally and chad were absolutely brilliant top service always found the three store in Newark top notch well done deserve a pay rise 👍

9 mei 2026
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Hey Lee, thank you so much for sharing this lovely feedback. We're thrilled to hear that Sally and Chad made your visit so smooth with their supportive approach and exceptional service. -Maryalex

Beoordeeld met 5 van de 5 sterren

Bailey and Chad are fantastically…

Bailey and Chad are fantastically helpful, patient and knowledgeable, and a delight to interact with. I learned a lot and they answered all my questions and solved all my problems.
Chris Saunders

9 mei 2026
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Superb, Chris! We are so pleased to hear that Bailey and Chad were able to help you out. It’s great to know they were patient and knowledgeable while answering your questions and solving those problems for you. 🥰 -Prabhjeet

Beoordeeld met 5 van de 5 sterren

Purchased new phone at Newark store…

Purchased new phone at Newark store excellent service by Chad, couldn’t be more helpful.
A credit to his company
Well done Chad

7 mei 2026
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Hi Nicholas, great to know Chad delivered such attentive support and made your upgrade feel well handled throughout. -Kishan

Beoordeeld met 5 van de 5 sterren

Three🙏🏾Store Newark,.

Three🙏🏾Store Newark,.
In life, we all need an angel with inside this life. I give much thanks and praise for Hayley🫶🏾, store manager, Chris, Sally and all the other. Bless you all a good good life health and much happiness. Thank you for help me with the dilemma placed upon me.
Kindest regards,
Gary Forbes-Browne

27 april 2026
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That's wonderful to hear, Gary! ✨ A big shout out to Hayley, Chris, Sally and the team at our Newark branch for providing such outstanding support. Thank you for sharing your lovely feedback. 😊 -Maryalex

Beoordeeld met 5 van de 5 sterren

Getting a new phone in 3 in Newark

Staff are so nice and helpful particularly Chad and Sally. They were friendly and made the visit a pleasant experience. Advice was given on what to do with questions we had and it was clear and concise. Thank you

18 april 2026
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Those 5 ⭐ vibes say it all, Rosemary. Hats off to Chad and Sally for keeping excellence alive every single time. Thank you for letting us be part of your experience. -Ashifa

Beoordeeld met 5 van de 5 sterren

I got a nice reception from the staff…

I got a nice reception from the staff members, great service will recommend to others. Thank you Chris and Louise.

14 april 2026
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Hi Gillian, we appreciate your lovely feedback! Delighted to hear Chris and Louise made your visit a good one ✨ -Ayesha

Beoordeeld met 5 van de 5 sterren

Very friendly staff

Very friendly staff, explained everything properly wasn't pushy and very helpful

7 april 2026
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Katie, we’re glad our staff’s approachable manner and clear explanations made your experience comfortable. Thank you for sharing your feedback. -Suhaas

Beoordeeld met 5 van de 5 sterren

Great advise

Great advise. Problem solved. Thank you.

4 april 2026
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Thank you, Bridget! We're glad our staff made your experience excellent. We truly appreciate your support. 😊 -Prabhjeet

Beoordeeld met 5 van de 5 sterren

Chris and Louise were absolutely…

Chris and Louise were absolutely amazing fixing an issue that customer services are useless at sorting... In future go and see these guys they are spot on 👌

3 april 2026
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Hello Aaron, we’re glad Chris and Louise could assist you effectively. We appreciate your feedback and thank you for sharing your experience. -Suhaas

Beoordeeld met 5 van de 5 sterren

Sally was very helpful in finding the…

Sally was very helpful in finding the best plan for me

31 maart 2026
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Thank you for sharing this, Nurlaila! It’s great to hear that Sally guided you so well and helped you find an option that fits what you needed. -Afaq

Beoordeeld met 5 van de 5 sterren

I came into Newark Three

I came into Newark three with a complaint about Three network which has led me to missed calls etc. I was served by Sally who apologised on behalf of Three and proceeded to show me some work arounds I can do on my phone to improve the signal, I realised it was to do with 5G/4G. Sally was really friendly, patient (I’m a tad slow with tech) and provided me with a solution. All round great customer service.

24 maart 2026
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Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Beoordeeld met 5 van de 5 sterren

Hayley and Sally and Chris have been…

Hayley and Sally and Chris have been extremely helpful the service has been excellent would highly recommend them
THANKS

23 maart 2026
Review zonder uitnodiging
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Hey Christine, we’re so happy to hear you received the best help from Hayley, Sally, and Chris! Thank you for the lovely 5⭐ review. We hope you have a wonderful day ahead! -Ayesha

Beoordeeld met 5 van de 5 sterren

I was in abit of a tiz on arriving as…

I was in abit of a tiz on arriving as had dropped my phone and was worry about photos, Haley and chad were great from the begining, freindly, helpful and explained everything, as i know nothing about phones lol.
Got what phone was suited to my needs, i also went back in the following day to purches some new ear buds and haley set them up for me, overall very good experience and will recomend.

19 maart 2026
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Amazing, Katie! 🌟 We’re delighted to hear that Haley and Chad provided clear guidance and made the whole experience stress-free, from helping you choose the right phone to setting up your new earbuds. It’s wonderful to know their friendly approach left you feeling confident and supported. 😇 -Prabhjeet

Beoordeeld met 5 van de 5 sterren

Great Store, Super Staff

Sally and the Team at Newark 3 made sure I was looked after from the moment I entered the store-to leaving with my new plans and devices all ready to go!
Very impressed with this store and service levels.

Thanks 3

23 februari 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Newark

Hi Stephen, thank you for sharing your experience. We’re pleased Sally and the Newark team provided attentive, professional care throughout, set up your new plans and devices ready to use, and made the visit smooth and welcoming. -Kishan

Beoordeeld met 5 van de 5 sterren

Great customer service great attitude…

Great customer service great attitude lovely people sally Hayley 5 star reviews

11 maart 2026
Review zonder uitnodiging
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Thank you so much for sharing your experience, Michaela. We’re thrilled to hear your kind words and truly appreciate the 5 star review. It’s wonderful to know our team left such a positive impression. 😀 -Kashish

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