Tick Travel Insurance Reviews 

3.910
•
TrustScore 4.5 uit 5

4,7

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

It was easy to understand the policy and to work out how much each level of cover would cost. Also allows for a couple of everyday minor medical issues to be included without any additional fees. For... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This is the fourth time I have insured with Tick and unfortunately last time I had an accident in Bali and Tick were everything they are meant to be. I had plenty of help from the team at Tick and ev... Toon meer

Beoordeeld met 5 van de 5 sterren

I was most impressed with the service provided. I would have had so much trouble answering the questions, if I had to complete this Travel Insurance Policy online. Thank you, I appreciate the assist... Toon meer

Beoordeeld met 5 van de 5 sterren

Used Tick for our last trip. After reading so many positive reviews from other traveller's and their experiences was easy to make the decision to use Tick again.

Bedrijfsgegevens

  1. Reisverzekeringsmaatschappij

Geschreven door het bedrijf

Tick Travel Insurance is Australia’s award-winning and affordable travel insurance provider. We are dedicated to making travel protection simple, fast, and budget-friendly for your next holiday.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 98% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(3.910)

2.300 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

I cant set up my account.

I have been trying to set up an account but it will not verify my email and said it is a server problem. Try again later. This has been going on for 3 days. Thinking my money is gone and this is a scam.
Literally 30 min after doing this review it was fixed.
I waited 3 days then I'm in.

26 september 2026
Logo Tick Travel Insurance

Antwoord van Tick Travel Insurance

Hi Paul,

I'm glad that it's working! Please don't hesitate to reach out to us if you have any other questions: info@tickinsurance.com.au

Additionally, if you require assistance, here are our details:

Phone: +612 9333 3963 (reverse charge)
Email: assistance@tickinsurance.com.au

Safe travels,
Jesse

--

Hi Paul,

I'm sorry you're experiencing this. We've just resent your policy documents to the email address associated with your policy. Please let us know if you've received them while we investigate the login issue.

Alternatively, you can contact us at: info@tickinsurance.com.au

Safe travels,
Jesse

Beoordeeld met 5 van de 5 sterren

Satisfied customer

Website easy to use, customer service phone call was very helpful, and previous claim made was efficiently lodged and responded to by Tick Insurance.
Very satisfied with this insurance company , and have used again for our next trip.

19 september 2026
Logo Tick Travel Insurance

Antwoord van Tick Travel Insurance

Hi Ken,

Thank you for your 5-star review and for choosing Tick again for your next trip.

Wishing you wonderful adventures ahead!

Safe travels,
Jesse

Beoordeeld met 5 van de 5 sterren

Website was easy to navigate

Website was easy to navigate. Price was excellent.

25 september 2026
Logo Tick Travel Insurance

Antwoord van Tick Travel Insurance

Hi Angelo,

Thank you for your 5-star review.

Wishing you wonderful adventures ahead!

Safe travels,
Jesse

Beoordeeld met 5 van de 5 sterren

It’s easy to navigate the website

It’s easy to navigate the website. Good selection of options. Competitive pricing and the only time I have claimed on my many travels was make stress free.

17 september 2026
Logo Tick Travel Insurance

Antwoord van Tick Travel Insurance

Hi Margaret,

Thank you for your 5-star review.

Wishing you wonderful adventures ahead!

Safe travels,
Jesse

Beoordeeld met 5 van de 5 sterren

Very easy to deal with Tick

Very easy to deal with Tick, have used several times, happy with the service and lrice.

24 september 2026
Logo Tick Travel Insurance

Antwoord van Tick Travel Insurance

Hi Denys,

Thank you for your 5-star review and for continuing to choose Tick. It’s wonderful to hear you’ve been happy with our service and pricing over several trips.

Wishing you wonderful adventures ahead!

Safe travels,
Jesse

Beoordeeld met 1 van de 5 sterren

TICK is the most unpleasant and unprofessional company to deal with

TICK has a terrible interface on their website. Authentication does not arrive (first time I received authentication after around five attempts but never again) as stated on my mobile phone so logging into their site to review a claim or see my claim proved impossible. I was able to login once only and supplied all the required information (which is extensive) for two claims and then got email verification that one had been submitted and one had been saved, although both confirmed as submitted when I was lodging the claims (travel expenses + medical). Could not logon to check (no authentication) so had to call. Recording was repetitive and head numbing, stating I was caller three and wait time less than 5 minutes (on repeat), 30 minutes later I was answered and advised of issues with authentication. Representative said first he'd heard of it (Really !!!). Anyway he could not see the Travel Expenses claim at all (even though it said 'submitted' on their portal only yesterday). Just a terrible website, a terrible call Centre and I could not be bothered dealing with this company or their amateur service anymore. Steer clear of TICK is my advice. I have had flawless claims processed professionally via other insurance companies, without angst, in the past and I will never utilize this mob again. Would advise any travelers to look elsewhere - much better options available.

28 september 2026
Review zonder uitnodiging
Logo Tick Travel Insurance

Antwoord van Tick Travel Insurance

Hi Peter,

I am sorry to hear about your experience. We’ve been experiencing issues with our online claims portal, which may impact customers looking to lodge a new claim. We apologise for any inconvenience caused.

If you need to submit a claim urgently, please contact our Claims Team on +61 2 9333 3964 or email claims@tickinsurance.com.au and we’ll assist you directly.

Thank you for your patience while we work to resolve the issue.

Kind regards,
Jesse

Beoordeeld met 5 van de 5 sterren

All good

Easy to apply

12 september 2026
Logo Tick Travel Insurance

Antwoord van Tick Travel Insurance

Hi Lyndon,

Thank you for your 5-star review.

Wishing you wonderful adventures ahead!

Safe travels,
Jesse

Beoordeeld met 5 van de 5 sterren

Tick gave me lots of options

Tick gave me lots of options, was great value and so easy to sign up.

26 september 2026
Logo Tick Travel Insurance

Antwoord van Tick Travel Insurance

Hi Andy,

Thank you for your 5-star review.

Wishing you wonderful adventures ahead!

Safe travels,
Jesse

Beoordeeld met 5 van de 5 sterren

Good experience

Good experience. I have used Tick for several trips & found them to be reliable & reasonably priced.

23 september 2026
Logo Tick Travel Insurance

Antwoord van Tick Travel Insurance

Hi Janet,

Thank you for your 5-star review and for choosing Tick for several of your trips. We really appreciate your continued support and are pleased you’ve found our pricing suited to your travel needs.

Wishing you wonderful adventures ahead!

Safe travels,
Jesse

Beoordeeld met 5 van de 5 sterren

Easy to organise travel insurance

Easy to organise travel insurance. Competitive Price. I luckily haven't had to use them so can't comment on that.

22 september 2026
Logo Tick Travel Insurance

Antwoord van Tick Travel Insurance

Hi Sue,

Thank you for your 5-star review.

Wishing you wonderful adventures ahead!

Safe travels,
Jesse

Beoordeeld met 5 van de 5 sterren

Have been using Tick Insurance for many…

Have been using Tick Insurance for many years now. I find their pricing and policies very competitive. Have yet to ever make a claim, but from what others have told me, if I did make a claim it seems to be an easy process, which is good to know.

24 september 2026
Logo Tick Travel Insurance

Antwoord van Tick Travel Insurance

Hi Jacqui,

Thank you for your 5-star review and for continuing to choose Tick over the years.

Wishing you wonderful adventures ahead!

Safe travels,
Jesse

Beoordeeld met 5 van de 5 sterren

So easy to sign up

23 september 2026
Logo Tick Travel Insurance

Antwoord van Tick Travel Insurance

Hi there,

Thank you for your 5-star review.

Wishing you wonderful adventures ahead!

Safe travels,
Jesse

Beoordeeld met 5 van de 5 sterren

Great insurance company

Great value insurance that anyone can afford, we will continue to use Tick insurance for all our future holidays.

23 september 2026
Logo Tick Travel Insurance

Antwoord van Tick Travel Insurance

Hi Peter,

Thank you for your 5-star review.

Wishing you wonderful adventures ahead!

Safe travels,
Jesse

Beoordeeld met 5 van de 5 sterren

Did some research

Did some research, look at reviews and this came up with a few others. At the end it came down to price and inclusions and this came out as the best choice for us.

23 september 2026
Logo Tick Travel Insurance

Antwoord van Tick Travel Insurance

Hi Thanh,

Thank you for your 5-star review. We’re delighted that after doing your research and comparing your options, you chose Tick based on the price and inclusions.

Wishing you wonderful adventures ahead!

Safe travels,
Jesse

Beoordeeld met 5 van de 5 sterren

Prompt and helpful

Having checked out a few insurance companies by reading reviews and checking prices, Tick seemed like a good option.
I had a couple of questions which were answered very promptly by their team.
I am now covered for my upcoming trip at a very competitive cost and feel I am in good hands.

23 september 2026
Logo Tick Travel Insurance

Antwoord van Tick Travel Insurance

Hi Gloria,

Thank you for your 5-star review. We’re so pleased our team could answer your questions promptly and that you were happy with the competitive cost.

Wishing you wonderful adventures ahead!

Safe travels,
Jesse

Beoordeeld met 5 van de 5 sterren

I'd like to say my great thank you to…

I'd like to say my great thank you to the staff, when I rang up, who was helpful with patience to go through it all questionaires and till I finalised the payment. There was a moment take longer when the computer system was very very slow or double slow and all details of my card has been done but I had to repeat the details as system frozen (?) he couldn't see it's done or not and again nothing show up. So he tried to ring me back with the office other number and to re do again and successful. Price is reasonable. I also want to say thank you to Tick company who gave me Birthday discount as this September is my birthday and my youngest sister's birthday and we will travel together. And Thank you for giving me opportunity to write a feedback. Have a nice day at work.

18 september 2026
Logo Tick Travel Insurance

Antwoord van Tick Travel Insurance

Hi Ju,

Thank you for your 5-star review. We’re delighted to hear our team member was patient and helpful while assisting you over the phone, and that you were happy with the price.

We hope you and your sister have a wonderful birthday celebration and a fantastic trip together!

Safe travels,
Jesse

Beoordeeld met 5 van de 5 sterren

Piece of mind Fee

The trip went off without a catch.
It’s great to have peace of mind travelling with insurance.

4 september 2026
Logo Tick Travel Insurance

Antwoord van Tick Travel Insurance

Hi Mars,

Thank you for your 5-star review.

Wishing you wonderful adventures ahead!

Safe travels,
Jesse

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer