Worse than useless - ordered tiles online for delivery on 17th July, no delivery, no updates, can't get through over the phone, no-one responds to emails - absolutely shocking! Will never use again.
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Lees wat reviewers zeggen
Great tiles, But did you really need to delivery 3 small boxes on a pallet, dumped on the pavement?? No tracking as pallet company just kept sending blank emails. Now left with a pallet to get rid of!... Toon meer
Great job DIY Tiles. Swift delivery of samples, good availability of tiles, great quality product, and the kind of customer service you expect from a family business. Went to lengths to resolve an iss... Toon meer
I had a fantastic experience at Tiles DIY. The customer service was top-notch, specifically thanks to Uthman. He was knowledgeable, professional, and helped me with everything I needed across all area... Toon meer
Bedrijfsgegevens
Contactgegevens
480-482 Ley Street, IG2 7BZ, London, Verenigd Koninkrijk
- 020 3151 2244
- onlinestore@tilesdiy.co.uk
- www.tilesdiy.com
3,9
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147 reviews
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Good service and good products I will…
Good service and good products I will continue to use on all my projects
26 september 2018
Review zonder uitnodiging
Antwoord van Tiles DIY
Thank you for visiting Tiles DIY Tunbridge Wells and leaving us a review Mr. Weeks! We're glad you enjoyed your visit and look forward to seeing you again soon!. – Tiles DIY Team.
very helpful and good service from…
very helpful and good service from Tunbridge Wells store
26 september 2018
Review zonder uitnodiging
Antwoord van Tiles DIY
Thank you for visiting Tiles DIY Tunbridge Wells and leaving us a review Mr. Davis! We're glad you enjoyed your visit and look forward to seeing you again soon!. – Tiles DIY Team.
Antwoord van Tiles DIY
Thank you for visiting Tiles DIY Chingford and leaving us a review Mr. Tariq! We're glad you enjoyed your visit and look forward to seeing you again soon!. – Tiles DIY Team.
I am so disappointed!
I paid for 9 boxes of tiles.
4 boxes were delivered to my builder in torn boxes. The courier insists that he delivered 9.
The tilers could not do my bathroom because of this.
I have to wait for an investigation?? In the meantime I’m not getting my money back and I need new tiles
This is unacceptable!!!
24 september 2018
Review zonder uitnodiging
Brilliant, definitely recommend
Good choice of tiles, great advice, helpful and really handy to be able to get free full size samples to compare tiles at home.
22 september 2018
Review zonder uitnodiging
Antwoord van Tiles DIY
Thank you for visiting Tiles DIY Tunbridge Wells and leaving us a review Ms. Hood! We're glad you enjoyed your visit and look forward to seeing you again soon!. – Tiles DIY Team.
First class!
I used the Tunbridge Wells branch and the service was absolutely first class!
22 september 2018
Review zonder uitnodiging
Antwoord van Tiles DIY
Thank you for visiting Tiles DIY Tunbridge Wells and leaving us a review Mr. Graffin! We're glad you enjoyed your visit and look forward to seeing you again soon!. – Tiles DIY Team.
The 2 young gentlemen at the Tunbridge…
The 2 young gentlemen at the Tunbridge Wells store could not have been more patient, polite, kind and very helpful, they went out of their way to help us find the right tiles.
21 september 2018
Review zonder uitnodiging
Antwoord van Tiles DIY
Thank you for visiting Tiles DIY Tunbridge Wells and leaving us a review Ms. Parrington! We're glad you enjoyed your visit and look forward to seeing you again soon!. – Tiles DIY Team.
Very helpful
Jamie provided lots of help putting together all the elements required for my new bathroom
21 september 2018
Review zonder uitnodiging
Antwoord van Tiles DIY
Thank you for visiting Tiles DIY Tunbridge Wells and leaving us a review Ms. MacAdie! We're glad you enjoyed your visit and look forward to seeing you again soon!. – Tiles DIY Team.
Really helpful friendly staff
Really helpful friendly staff
Keep it up guys
21 september 2018
Review zonder uitnodiging
Antwoord van Tiles DIY
Thank you for visiting Tiles DIY Bounds Green and leaving us a review Sabrina! We're glad you enjoyed your visit and look forward to seeing you again soon!. – Tiles DIY Team.
V attentive and spent hrs with me…
V attentive and spent hrs with me browsing their many bathroom brochures- getting me the best price..
21 september 2018
Review zonder uitnodiging
Antwoord van Tiles DIY
Thank you for visiting Tiles DIY Bounds green Branch. We're glad you enjoyed your visit Vicky and thank you for your review and opinion, we look forward to seeing you again soon!. – Tiles DIY Bounds green Team.
Great staff
I would like to thank your staff in your Tunbridge Wells site they were helpful,courteous and very knowledgeable a credit to your company. I would also like to thank the guys who delivered our tiles nothing was too much trouble for them, once again thank you very much for your excellent service.
20 september 2018
Review zonder uitnodiging
Antwoord van Tiles DIY
Thank you for visiting Tiles DIY Tunbridge Wells and leaving us a review Mr. Johnson! We're glad you enjoyed your visit and look forward to seeing you again soon!. – Tiles DIY Team.
Helpfull staff and good range of tiles
19 september 2018
Review zonder uitnodiging
Antwoord van Tiles DIY
Thank you for visiting Tiles DIY Croydon and leaving us a review Mr. Naveed! We're glad you enjoyed your visit and look forward to seeing you again soon!. – Tiles DIY Team.
Excellent customer service by Douglous from croydon tiles Diy
I am very happy with the tiles I bought from tiles DIY. Douglas was very kind and helpful. His knowledge for tiles was good and helped us to make a quick decision.
19 september 2018
Review zonder uitnodiging
Antwoord van Tiles DIY
Thank you for visiting Tiles DIY Croydon and leaving us a review Mr. Sameer! We're glad you enjoyed your visit and look forward to seeing you again soon!. – Tiles DIY Team.
Staff are very helpful and professional.
19 september 2018
Review zonder uitnodiging
Antwoord van Tiles DIY
Thank you for visiting Tiles DIY Tunbridge Wells and leaving us a review Ms. Shimwell! We're glad you enjoyed your visit and look forward to seeing you again soon!. – Tiles DIY Team.
One of the best Tile stores in south…
One of the best Tile stores in south London, very friendly and helpful staff. Will be going back. Shoutout to Douglas, thanks a lot!
18 september 2018
Review zonder uitnodiging
Antwoord van Tiles DIY
Thank you for visiting Tiles DIY Croydon and leaving us a review Mr. Husayn! We're glad you enjoyed your visit and look forward to seeing you again soon!. – Tiles DIY Team.
Very friendly and helpful staff.
Very friendly and helpful staff.
Douglas and Nick did their utmost to help.
Will definitely recommend once my order arrives!!
18 september 2018
Review zonder uitnodiging
Antwoord van Tiles DIY
Thank you for visiting Tiles DIY Croydon Mr. Isaacs! We're glad you enjoyed your visit and look forward to seeing you again soon!. – Tiles DIY Team.
Very good!
great choice of styles and designs at a very reasonable prices. A must go to shop when you are redecorating!
18 september 2018
Review zonder uitnodiging
Antwoord van Tiles DIY
Thank you for visiting Tiles DIY Chingford! We're glad you enjoyed your visit and look forward to seeing you again soon!. – Tiles DIY Team.
Professional shop.
18 september 2018
Review zonder uitnodiging
Antwoord van Tiles DIY
Thank you for visiting Tiles DIY Tunbridge Wells Mr. Lukasz! We're glad you enjoyed your visit and look forward to seeing you again soon!. – Tiles DIY Team.
A good experience overall
A good experience overall. Well layed out displays, useful advice and very helpful loading a pallet into my van. Boiled sweets on the counter a nice bonus!
17 september 2018
Review zonder uitnodiging
Antwoord van Tiles DIY
Thank you for visiting Tiles DIY Tunbridge Wells! We're glad you enjoyed your visit and look forward to seeing you again soon!. – Tiles DIY Team.
The staff at the Chingford branch are…
The staff at the Chingford branch are very very helpful and accommodating.
17 september 2018
Review zonder uitnodiging
Antwoord van Tiles DIY
Thank you Mr Leon. You're always welcome in our stores for upcoming projects and anything else you might need!
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