This company is second to none. I ordered a cooker and was delighted with it and the price was excellent. A lovely man emailed me to say they had a new model coming in and the model I ordered was no l... Toon meer
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Lees wat reviewers zeggen
This is customer service at its Irish best. Ordered items online (great website experience) - confirmation received - got an email about an hour later “would I accept a substitute for an out of stock... Toon meer
Bedrijf heeft geantwoord
Can’t speak highly enough of Ethan, Brian & many more @ Tadgh O’Connors in my recent dealings with this business. Deliveries were timely & efficient it was an absolute pleasure to deal with them. Th... Toon meer
Bedrijf heeft geantwoord
Had dealings with TOC rathkeale furniture. The wrong product ordered and then to top it off I didn’t get a call back like I was promised. Very disappointing as I’ve had dealings with Newcastle West an... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Bouwmaterialen marktplaats
- ook in
- Elektrische apparatuur groothandel
- IJzerwarenwinkel
- Loodgieterwinkel
- Sanitairwinkel
- Slaapkamermeubilair winkel
Over Tadhg O'Connor Ltd.
Geschreven door het bedrijf
Tadhg O'Connor Ltd is a prominent Builders Providers and Home Improvement Centre, serving as one of Munster's leading establishments. With a legacy of 45 years, this family owned and operated company has been an integral part of West Limerick's business landscape. In 1978, Tadhg O'Connor Senior, a teacher at the time, recognized an untapped market in Rathkeale for a Builders Providers store. Embracing the challenge, he embarked on this endeavor, and the rest is history.
Building upon the foundation laid by their father, Tadgh’s sons now lead this family business and have embraced the opportunity to steer the company to new heights. Their ambitious vision and passion for innovation shape the company's present and future. Through unwavering dedication and hard work, Tadhg O'Connor Ltd have expanded over the years to three stores. Two builders’ providers outlets in Rathkeale and Newcastle West which include garden Centre's, as well as a state-of-the-art Furniture & Electrical showroom spanning 40,000 square feet in Rathkeale.
Community engagement is ingrained in O'Connor's business ethos. Alongside providing employment to nearly 100 individuals across our three stores, we have consistently supported local charitable, social, and sporting organizations, a commitment that will endure. At Tadhg O'Connor Ltd, our knowledgeable team sets us apart, consistently delivering a friendly and reliable service that goes above and beyond for our customers.
Our company mantra, "From Foundations to Furnishings," aptly reflects our ability to cater to a diverse range of needs, whether for professional builders, tradespeople, or home DIY enthusiasts. Our stores offer an impressive selection of goods, guaranteeing satisfaction from the moment you mark out your foundations to the day you settle in and rest your head on a pillow.
Proudly affiliated with Topline, Ireland's largest DIY buying group, we can provide competitive prices and a wide array of products to our local community and beyond. Topline, operated by Amalgamated Hardware PLC, stands as the leading DIY/Building Materials Buying group in Ireland, comprising over 90 affiliated members who independently own and operate more than 160 stores nationwide.
A significant milestone for our company occurred in 2020 when, after 42 years of brick-and-mortar operations, we made the decision to establish our online presence. Under the guidance of our accomplished marketing and e-commerce manager, Michael Sheehan, our team successfully developed a fully functional e-commerce website. This platform enables us to showcase our complete range of products and services to customers across Limerick and beyond.
Currently, we offer over 12,000 products online, serving customers in all 26 counties of the Republic of Ireland. Our nationwide delivery service ensures swift access to our products, complemented by a same day "Click & Collect" option. Rest assured, our dedicated e-commerce team guarantees a seamless shopping experience, mirroring the quality service you would receive at our physical stores. As we continue to innovate, we have several major projects in the pipeline, ensuring that we stay at the forefront of technology and advancements in our field.
Contactgegevens
New Line, Rathkeale, Co. Limerick, V94NT99, Limerick, Ierland
- 06964386
- customerservice@toc.ie
- www.toc.ie
4,3
Uitstekend
440 reviews
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Excellent service and customer care
Excellent service and customer care, the team were extremely helpful in terms of delaying our delivery until we were ready. Would definitely recommend.
21 januari 2025
Antwoord van Tadhg O'Connor Ltd.
Hi,
Thank you so much for your kind words! We're thrilled to hear that our team was able to accommodate your delivery schedule and provide the excellent service you deserve. Your recommendation means a lot to us, and we're here whenever you need us again. Thanks for choosing us!
Regards,
Michael.
Special offers are always welcome even…
Special offers are always welcome even when I only see them late at night
20 januari 2025
Antwoord van Tadhg O'Connor Ltd.
Hi Audrey,
Thank you for your review! We're glad you appreciate our special offers. We'll keep them coming, so hopefully, you catch them at the perfect time! If you ever need anything, we're here to help. 😊
Regards,
Michael.
Staff members nice to deal with.
Staff members nice to deal with.
Only downgrade was due to delivery charge, quoted 44€ but then called to say it would be an additional €55 due to size of load (not TOC fault I know as they outsource their deliveries)
26 januari 2025
Antwoord van Tadhg O'Connor Ltd.
Thank you for your review! We're delighted to hear that you found our staff pleasant to deal with. We understand that unexpected delivery charges can be frustrating, and we appreciate your feedback. While we do our best to provide accurate quotes, bulky deliveries outside of Co. Limerick are handled by a third party, and sometimes adjustments are necessary based on the load size. We'll continue working to improve transparency in our pricing to avoid surprises. Thanks again for your support, and we hope to serve you again soon!
Regards,
Michael.
Antwoord van Tadhg O'Connor Ltd.
Hi Piotr,
Thank you for your kind words! We're delighted to hear you were happy with our service and fast shipping. We appreciate your recommendation and look forward to serving you again!
Regards,
Michael.
Great to deal with
Super efficient, best price for my specific mattress that i could find in Ireland. Hassel free and prompt delivery. Would highly recommend- excellent product also
10 januari 2025
Antwoord van Tadhg O'Connor Ltd.
Hi Elaine,
Thank you so much for your fantastic feedback! We're delighted to hear you found our service efficient and hassle-free, and that we could offer you the best price for your mattress. It’s great to know you’re happy with the product and delivery as well. Your recommendation means a lot to us – thanks again!
Regards,
Michael.
Antwoord van Tadhg O'Connor Ltd.
Hi Lisa,
Thank you for your kind words! We're thrilled you were happy with our service. We look forward to serving you again soon!
Regards,
Michael.
Excellent service with super-fast…
Excellent service with super-fast delivery! The mattress quality is absolutely fabulous. Highly recommended to everyone!
8 januari 2025
Antwoord van Tadhg O'Connor Ltd.
Hi Barbara,
Thank you for your wonderful review! We're delighted to hear that you were impressed with our service and fast delivery. It's great to know you're loving the mattress quality too! Your recommendation means the world to us. 😊
Regards,
Michael.
Advertised a Samsung vacuum cleaner for…
Advertised a Samsung vacuum cleaner for sale and available paid the full price online and now informed the vacuum is sold and they are refunding my money
23 december 2024
Antwoord van Tadhg O'Connor Ltd.
Hi Charles,
Thank you for your feedback, and we sincerely apologise for the inconvenience.
We understand how frustrating it must have been to purchase the Samsung vacuum cleaner, only to find it was no longer available. This is certainly not the experience we aim to provide, and we’re working to improve our stock and website updates to prevent this from happening in the future. We appreciate your patience and are here to assist you with any further questions.
Regards,
Michael.
Item not available to buy
Bought item from website next day got email item not available website should be updated as soon as possible
15 december 2024
Antwoord van Tadhg O'Connor Ltd.
Hi Gordon,
Thank you for your feedback, and we sincerely apologise for the inconvenience.
We understand how frustrating it must have been to purchase an item only to find it was unavailable. We’re working on improving our stock updates to ensure this doesn’t happen again. We appreciate your patience and would be happy to assist you further if needed.
Regards,
Michael.
Excellent and prompt service at a very…
Excellent and prompt service at a very busy time of year
19 december 2024
Antwoord van Tadhg O'Connor Ltd.
Hi Maura,
Thank you for your kind words!
We’re thrilled to hear that you were pleased with our service, especially during such a busy time of year. Providing prompt service is always a priority for us, and we’re glad we could meet your expectations. We hope to serve you again soon!
Regards,
Michael.
Antwoord van Tadhg O'Connor Ltd.
Hi Stephen,
Thank you for your feedback!
We’re so pleased to hear you had a good experience with us. Providing quality products at great prices with quick dispatch is what we aim for. We look forward to serving you again soon!
Regards,
Michael.
Great service many thanks
Great service ,they were the only company in Ireland who had the product in stock and they were 15 euros cheaper I will be using their service again .Many thanks ,5 star service.
17 december 2024
Antwoord van Tadhg O'Connor Ltd.
Hi Tom,
Thank you for your fantastic review!
We’re delighted to hear you were happy with our service and pricing. It’s great to know we could provide the product you needed at a better value. We look forward to serving you again in the future—thank you for the 5-star rating!
Regards,
Michael.
The best company to deal with
The best company to deal with, great staff and very efficient service.
Gold star standard!
Couldn't recommend highly enough.
You can get so much there too!
Only place for me.
17 december 2024
Antwoord van Tadhg O'Connor Ltd.
Hi Niamh,
Thank you so much for your amazing review!
We’re absolutely thrilled to hear such kind words about our team and service. Providing a gold-star experience is what we aim for, and it’s wonderful to know we’ve hit the mark for you. We’re so glad you enjoy the variety we offer and truly appreciate your recommendation. We look forward to welcoming you back soon!
Regards,
Michael.
Antwoord van Tadhg O'Connor Ltd.
Hi Marian,
Thank you for your feedback!
We’re glad to hear you were happy with the fast online delivery. We appreciate your support and hope to serve you again soon!
Regards,
Michael.
Misleading
Ordered and paid for a jacket for Christmas present. Called to be told it wasn’t in stock in the size I ordered. Very disappointed. Website should have been updated.
17 december 2024
Antwoord van Tadhg O'Connor Ltd.
Hi Michelle,
Thank you for your feedback, and we sincerely apologise for your experience.
We understand how frustrating it must have been to place an order, only to find out the item was unavailable. This is not the level of service we strive to provide. We're actively working on improving our stock updates to ensure this doesn’t happen again.
Once again i sincerely apologise for the inconvenience caused.
Regards,
Michael.
Fast delivery for online order.
7 december 2024
Antwoord van Tadhg O'Connor Ltd.
Hi Lisa,
Thank you for your feedback! We’re so pleased to hear you were happy with the fast delivery of your online order. We look forward to serving you again in the future!
Regards,
Michael.
Brilliant customer service
Brilliant customer service. So helpful on the phone. Received my order the following day
6 december 2024
Antwoord van Tadhg O'Connor Ltd.
Hi Alice,
We’re delighted to hear that you found our customer service helpful and that your order arrived so quickly. It’s always our goal to provide the best experience for our customers. If there’s anything else we can do for you, please don’t hesitate to get in touch!
Regards,
Michael.
Antwoord van Tadhg O'Connor Ltd.
Hi Christine,
We’re thrilled to hear you were pleased with our fast delivery service and found great value in our products. Your satisfaction means a lot to us, and we hope to serve you again soon!
Regards,
Michael.
Excellent customer service
Very quick delivery. 1 item damaged during delivery, replacement sent out the next day. Excellent customer service!
2 december 2024
Antwoord van Tadhg O'Connor Ltd.
Hi Linda,
We’re so glad to hear you were happy with our customer service and delivery speed. We apologise again for the damaged item, but it’s great to know the replacement arrived quickly and met your expectations. If there’s anything else we can assist with, please don’t hesitate to reach out.
Regards,
Michael.
Not the best experience, but the vendor took actions to mitigate
Supplied product not as advertised. Emailed Customer Service twice - no response after 8 days.
Update:
Customer Service contacted me after 2 weeks, apologised and rectified the situation.
28 november 2024
Antwoord van Tadhg O'Connor Ltd.
Hi Andrey,
We’re very sorry to hear about your disappointment and any inconvenience caused by this experience. After reviewing the situation, we can see that the issue has since been resolved. If there’s anything further we can assist you with, please don’t hesitate to reach out.
Thank you for bringing this to our attention, and we appreciate your patience and understanding.
Regards,
Michael.
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