Good range of products across several categories. Pricing not too bad but small order surcharge can spoil it, makes it worth checking on Amazon or other sites if product available, can make it cheaper... Toon meer
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Lees wat reviewers zeggen
Bought 48 tubes cement waited week and a half no delivery rang toolchimp told me waiting on stock but can send me 38 tubes on next day delivery so went for that. Monday came said deliver between 6 -... Toon meer
Excellent customer service. Allowed me to add another item to my order several hours after I had placed it, thus saving on postage. Items arrived early the next day. The tool itself (Batavia Maxxpack... Toon meer
I don’t normally leave reviews, but I felt this one was deserved. As someone who’s completely new to buying tools and taking on DIY projects myself, I was a little unsure about what to buy. Bra... Toon meer
Bedrijfsgegevens
- Gereedschapwinkel
- Doe-het-zelfzaak
- Tuinbouw leverancier
- Bouwwinkel
- Pneumatisch gereedschap leverancier
- Houtbewerkingsmaterialen winkel
Over ToolChimp
Geschreven door het bedrijf
At ToolChimp, we’re bananas about tools and dedicated to being the UK’s favourite online supplier of power tools, hand tools, fixings, and everything in between.
🍌 Why Choose Us?
With over 40,000 premium products from trusted brands, we deliver the tools professionals and DIY enthusiasts rely on — all at competitive prices, and backed by fast, secure delivery across the UK.
🍌 Customer Satisfaction:
Our customers consistently rate us highly for great prices, quick dispatch and helpful support, making ToolChimp not just a place to buy tools, but a trusted partner in every project.
🍌 Returns:
With easy returns, 0% APR spread-the-cost options and a friendly, knowledgeable customer service team ready to help you find exactly what you need, shopping with us is simple, reliable and stress-free.
🍌 Get In Touch!
Ready to upgrade your kit? Shop with us online, or call our team for advice and assistance — we're here to help you every step of the way.
Customer Support:
✔ UK Based Office & Call Centre
✔ Open from 9:00am to 5:30pm, Monday to Friday
✔ Contactable by phone, email, or Live Chat
Flexible Payment Options
Geschreven door het bedrijf
- Buy today, pay later with Klarna 🛍
- We offer flexible payment options on our website with Klarna, where you can spread the cost of your purchase over 3 Installements or 30 Days. Allowing you to still get everything you need, as and when you need it, without worrying over the upfront costs. T&Cs apply.
Contactgegevens
Unit 21, Earls Colne Business Park, CO6 2NS, Earls Colne, Colchester, Essex, Verenigd Koninkrijk
- 01376 346 197
- info@toolchimp.co.uk
- www.toolchimp.co.uk
4,1
Goed
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 41% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent productt at the right price
Excellent productt at the right price! I've seen plenty of these tressles all over the internet, but Toolchimp were the cheapest and British based.
27 april 2026
Great service
Great service , great price, good communication, fast delivery . Very happy
27 april 2026
Ordered Sunday evening received Tuesday…
Ordered Sunday evening received Tuesday morning, also best price could find. Thanks toolchimp.
26 april 2026
A dodgy business
A dodgy business. Try to avoid at all cost. I have ordered an item that was listed as it's in stock. Turned out to be a complete lie and now they won't even refund me!
This is what AI says about them:
⚠️ There are consistent complaints
Items listed in stock when they aren’t
Delays waiting for suppliers
Receiving wrong or damaged items
Refunds taking a long time or requiring chasing
Some reviewers even describe experiences that felt scam-like (e.g., delays + poor communication), though others say problems were eventually resolved.
🧠 What this usually means
This pattern is typical of a imperfect online retailer:
❌ Sometimes relies on suppliers (stock issues, delays)
❌ Customer service can be inconsistent
It’s closer to a “mixed reliability” store than a fraud.
✅ Bottom line
Not a scam site overall
But not as reliable as top-tier retailers either
22 april 2026
Review zonder uitnodiging
Can't fault them at all boughtva garage…
Can't fault them at all boughtva garage door lock for new door,arrived fast in perfect condition,was not easy to find at defent price until I found toolchimp.
21 april 2026
Prompt delivery good price
23 april 2026
Good price and fast dispatch
21 april 2026
No delivery, No items, No refund?
ORDER NUMBER 20000028479
Made an order for almost £100 with Toolchimp for Marshalltown Trowel and Hawk for next day delivery, items never arrived I called them was told that my items would be with me within five days due to supply issues, I accepted this unfortunately items still never arrived.
I called them again was told there are further delays due to supply issues from the USA and my items would be with me within 10 days, still no delivery, two days after the due date I then called and cancelled the order, I was told to put this in an email I did this and sent it I was told during the call my refund would take around a week, never got the refund?
Had to make a PayPal dispute and was refunded by PayPal, would I ever use Toolchimp again I doubt it, I found same items I wanted on Amazon at a much cheaper price and delivery was two days later.
16 april 2026
Review zonder uitnodiging
Quick delivery and the product was…
Quick delivery and the product was exactly what I needed
18 april 2026
Great product delivered on time I was…
Great product delivered on time I was informed all the way thank you good service
10 april 2026
Dlivered on time with a competitive…
Dlivered on time with a competitive price. Recommended.
10 april 2026
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