Great service

Lovely staff and really helpful. I got everything I needed with no hassle.
Thank you

All round brilliant service

The attention we received when we had a query regarding our tap replacement.

Staff are really helpful and knowledgeable. Able to get the boards cut to exact size in store.

Easy to browse around the shop and find what I was looking for. If not in stock could be delivered within a few days. Staff were helpful to advise about alternatives

Have used trade point quite a few times now and has saved me a lot of money so definitely worth having.

As a trader we don’t always use b&q as we are not that local to one but when we do we are never rewarded unless you make large purchases then you get some thing from your next purchase within a time frame if not you lose it unlike other diy stores that you get at least 10% and higher sometimes anytime you shop regardless
Doesn’t entice me to shop at B&Q!!

It was lovely. A little bit of discount as well, not a lot but a little. The staff are always friendly and helpful.

Its seems a reasonable trade discount is offered to the NRLA members who have joined and took trade point membership card.

Complete waste of time. First I checked they delivered. As no one store had the quantity I needed so collecting wasn't an option. I Gave them all my details, placed an order only to be told they do not deliver to my address. It was for water based paint. If they don't deliver water based paint make it clear. Or do they just make you join up to harvest people's details? Strange thing is B&Q are delivering the same product to my door, but are charging for the priverledge. Funnily enough they only had enough stock to charge me a delivery fee. Yet trade point have the stock, but won't deliver. Time wasters who have now lost out on my repeat business.

Easy to use site. Product in stock and divered the next day for a reasonable cost. Excellent experience.

The company is great and staff are great when you can get to some one on the shop floor it’s so hard to see someone on the shop floors I personally think that they all hide because they don’t want you to talk to them

Delivery guys were polite and put the stones and gravel exactly where required and on the delivery date too

Nina customer service was amazing she went above and beyond to help me with my queries very helpful and easy to approach. Keep up the good work

Staff are always helpful providing great service and will go out of their way to provide assistance.

Awful customer service, don't communicate and try and pass the buck. Promise escalation and call back and totally ignore you. Don't reply to emails. Would never shop online to purchase an item again.

Ordered product easily and the updates for the delivery was great!

The greatest aspect of using TradePoint is the helpfulness of staff and their excellent attitude with customers.

The staff were easy to talk to helpful,knowledgeable of what we needed,were to get it.all round good service