I placed an order for a rose bush and paid extra for a nominated delivery. However I did not expect it to be delivered at 8.30pm at night nor did I expect it to be delivered by Amazon who did not... Toon meer
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Lees wat reviewers zeggen
Customer service was ok but I ordered a Fab at 50 rose which was meant to be apricot in colour. It’s actually a bright cerise pink. Not overly happy about this. It was beautifully wrapped though.
Im editing my review as Trees2mydoor have handled my complaint impeccably and as a gesture of goodwill have price matched. For this reason I will shop again with them. Massively more expensive th... Toon meer
The customer service, quality and presentation of the products from Tree2mydoor is second to none. I purchased a remembrance rose for friends going through the heartbreaking passing of a loved one in... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Send Christmas Gifts using our Award Winning Tree Gifts Service. A range of Unique Mail Order Christmas Gifts Ideas. Choose from Baby Christmas Trees to Lemon Trees, Olive Trees and Orange Trees for Christmas.
Contactgegevens
Verenigd Koninkrijk
- 01618706590
- care@tree2mydoor.com
- www.tree2mydoor.com
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So impressed
Such a simple ordering process. I was kept well informed of delivery and delivery was made on time. I wish I could attach a photo of the delivered item, it is beautiful. Wrapped beautifully and looks so impressive. The recipient was over the moon. Would definitely recommend this company.
THINK TWICE !
Very poor service. Did not deliver or even despatch my gift. Then had the disloyalty to blame the courier twice! So not bad enough they didn’t fulfil the order; but they didn’t even remember the excuse they had used the first time I complained, and sent me exactly the same email response the second time ! So apparently my tree was not scanned by the courier and it was now considered lost . Having contacted Dpd myself, they confirmed they had never even received my order , in order, to then lose it TWICE!
I cancelled my order ( as it was now a week late for the special anniversary I had bought it for) purchased from another supplier who delivered the very next day …….
The service was very good delivery…
The service was very good delivery better than than expected rose Bush appears to be good
I received a very tall box with a stump…
I received a very tall box with a stump inside was expecting a rose Bush cost me over 40 quid disgusted
I cannot add pictures to verify
Excellent service
Excellent service. Delivery arrived at the allotted time.
Beautifully gift wrapped and the Rose in excellent condition. Perfect gift for a Diamond Wedding Anniversary to a wonderful couple.
My brother received his gift today
My brother received his gift today, a strong rose with healthy shoots, undamaged in a large pot. He is delighted with his surprise gift. Thank you! Service and communication have been excellent throughout. A first class experience.
I ordered a rose for a special 70th…
I ordered a rose for a special 70th birthday, delivered on time packaged beautifully and a great sized healthy plant. I would definitely use this service again.
I paid extra for a Saturday delivery as…
I paid extra for a Saturday delivery as the tree was a wedding present for my now wife. The tree didn’t arrive till the following Tuesday. Although the response to my query was quick - I wasn’t offered any compensation or valid reason for the delay and lack of communication. Hopefully the quality of the tree exceeds the quality of the service.
Beautiful Gift
Arrived quickly, beautifully packaged and healthy plant.
High Quality Herb Garden Trio
I ordered the Herb Garden Gift from the USA to send to the UK. My mum loved the trio of herb plants. Excellent quality and perfectly sized for indoor use. Website is easy to navigate and communication was excellent, letting me know when my order was on its way and delivered. Highly recommend!
Easy, convenient and exactly what I wanted
So easy to order and delivered on time. My sister was so happy with this amazing retirement rose bush. Thanks again
I love this company
I love this company
What you see is what you get. Your ordering is easy to use. The delivery expectations are met. Every tree I have purchased has been delivered and in perfect condition.
This year I bought mum a jasmine for mother's day. She was absolutely delighted and it was exactly how I expected it to look.
Give this company an order they won't let you down.
Lovely trees quickly delivered
We ordered an olive tree in a pot as a moving in present for some dear friends and they absolutely loved it. It came quickly, in very good condition and well presented. The nice thing about this tree us that it can spend its life in the pot so is perfect for a small garden, or in this case a small terrace.
Not great
Ordered a tree for my friend who lost her mum suddenly. Tree was sent without the plaque first then the plaque that was sent had tiny print on that is difficult to read. Really disappointed with this service. Not what you want at a time like that.
Impeccable Customer Service and Fabulous Tree Gift
Bought a tree for our friend’s 40th. I chose standard delivery (3-5 working days) and on day 3 I messaged to ask if this could be dispatched as it was our friend's birthday the next day and their customer service team could not have been more accommodating. They made sure it was dispatched the same day as my message was sent to them and it arrived promptly the next day.
My friend also informs me that her magnolia tree gift is beautiful and she’s really pleased with it. I will definitely be using this online shop again.
Good communication and quick delivery
Good communication and quick delivery, nicely wrapped ready to give as a present. Recipient pleased . Now just need to see if grows and flowers.
Arrived very well packaged clear and…
Arrived very well packaged clear and concise instructions now waiting to produce shoots.
Unable to Contact You re my Order
My order has still not been delivered and I have been unable to reach you through email, phone or chat.
Can someone please contact me directly.
2 sticks in the ground
2 sticks in the ground. Very disappointed. My niece bought this for my sister nothing like described. Just a shame I can't add a photo to this review for others to see.
Diamond wedding anniversary tree
Great website easy to navigate. Bought a diamond wedding anniversary rose bush and it arrived on the day I chose but not before 1pm. My parents loved it, and were very impressed. Great service.
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