From the get go, we felt at ease discussing our requirements in a new car.... There was no pressure to purchase at all. Tom Anderson is an asset to Trustford. He's a natural sales person. Wit... Toon meer
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Lees wat reviewers zeggen
We have known and dealt with Richard Stewart for many years in relation to the lease of our family vehicle. He is nothing short of professional without being pushy and knows what he is talking about.... Toon meer
leigh was my sales advisor he made the process very smooth and easy.He was at all pushy which I appreciated. On hand over I would of like a little more explanation /run through of all cars features... Toon meer
Bedrijf heeft geantwoord
Angela Griffen the motability sales person. Understood our needs and explained the process through out. kept us informed and delivered on time. All our expectations where met. Nothing was too much t... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Operating as an independent dealer group with its own board of directors and operating strategies, TrustFord is part of the Ford Retail Ltd. Accredited as one of the Sunday Times Top 25 Companies to work for, TrustFord operates a network of 65 dealership sites throughout the UK and Channel Islands. It employs 3,500 staff all of whom are focused on Driving the Standard in Customer Care. On our website, you can find out more about our New and Used Cars, Motability vehicles or vans, as well as our latest Offers, Servicing options, and the latest driving advice from our Hints and Tips
Contactgegevens
2 Charter Court, Newcomen Way, CO4 9YA, Colchester, Verenigd Koninkrijk
- www.trustford.co.uk
4,7
Uitstekend
25K reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Process sm0othly handled
30 september 2026
Antwoord van TrustFord
Thank you so much for taking the time to review your experience, we really appreciate it.
We bought the new Kuga Active 2.5li and…
We bought the new Kuga Active 2.5li and so glad we did, what a car and great specs...
29 september 2026
Antwoord van TrustFord
We are glad you love your new vehicle and appreciate its great features. Thank you so much!
Buying a new car from Richard Stewart
Richard Stewart made the whole experience of buying a new car an absolute pleasure. The level of customer service was exceptional and he made me feel so valued. Thank you.
26 september 2026
Antwoord van TrustFord
We are thrilled to hear that your car purchasing experience was so pleasant and that you felt truly valued. Thank you for sharing your positive feedback about the exceptional customer service you received.
Brilliant service from dawn she was…
Brilliant service from dawn she was brilliant throughout and James was also professional when collecting car .
29 september 2026
Antwoord van TrustFord
We appreciate your positive feedback! We're so happy to hear that our team provided brilliant service throughout your experience and ensured everything was professional when you picked up your vehicle.
Antwoord van TrustFord
Thank you so much for taking the time to review your experience with us, we really appreciate it.
Great experience with Trust Ford Edgware
We had a great experience with Trust Ford Edgware and are very happy with customer service and car that we received, however we have had a couple of issues with the vehicle. The radio isn’t working and there were cigarette burns on one of the seats.
25 september 2026
Antwoord van TrustFord
We are glad you enjoyed your purchase experience and customer service. We appreciate your positive feedback. We also acknowledge your concerns regarding the radio and damaged upholstery. Please send an email to customer.experience@trustford.co.uk and include your vehicle Reg, which dealership it relates too as well as your contact details. Once received we can arrange for this to be reviewed.
Antwoord van TrustFord
Thank you so much for taking the time to review your experience with us, we really appreciate it.
Gemma was excellent
30 september 2026
Antwoord van TrustFord
Thank you so much for taking the time to review your experience with us, we really appreciate it. We will be sure to pass along your kind words to Gemma.
Pat at trustford Edgware delivered…
Pat at trustford Edgware delivered excellent service from the very first step of choosing my new Motability car , to ordering to delivering , I was kept updated throughout without me having to call for updates myself.
21 september 2026
Antwoord van TrustFord
We appreciate you sharing your positive experience! We're so glad to hear that our team member provided excellent service from start to finish with your Motability vehicle. It's wonderful that you were kept proactively updated throughout the entire ordering and delivery process.
Antwoord van TrustFord
We are so pleased to hear that our team provided such prompt and supportive service during your visit. Thank you for taking the time to share your positive experience with us!
Good deal
We got a lovely used car, clean and sound, from Ford in Lisburn. Daniel helped us every step of the way, including test drive and a decent valuation for our old car in part exchange. Tea/Coffee always offered. Recommended!
1 oktober 2026
Antwoord van TrustFord
We are delighted to hear that you had such a wonderful experience purchasing your vehicle with us. It is great to know that our team provided supportive assistance during your test drive and trade-in process, and that you enjoyed the hot beverages. Thank you for your recommendation and positive feedback!
Antwoord van TrustFord
We are glad you enjoyed your experience with our helpful sales team. Thank you for your feedback!
Andrew was very helpful and delivered…
Andrew was very helpful and delivered what we wanted.
1 oktober 2026
Antwoord van TrustFord
We are so glad to hear that our team member was able to assist you and fulfill your expectations. Thank you so much for taking the time to share your positive feedback with us!
Smooth and simple
28 september 2026
Antwoord van TrustFord
Thank you so much for taking the time to review your experience with us, we really appreciate it.
The saleperson was very knowledgable…
The saleperson was very knowledgable and professional. Took time to explain the new multi media in the car and was able to answer any questions in a confident manner
29 september 2026
Antwoord van TrustFord
We appreciate you sharing your experience! We're so happy to hear that our salesperson was knowledgeable and professional, taking the time to explain your vehicle's multimedia features and answering all your questions with confidence.
Antwoord van TrustFord
Thank you so much for taking the time to review your experience with us, we really appreciate it.
Very pleased with the service I…
Very pleased with the service I received. The price was correct, the delivery was quick and I couldn't ask for more.
6 oktober 2026
Antwoord van TrustFord
We appreciate your wonderful feedback! We're so happy to hear that you were pleased with the service, fair pricing, and prompt delivery you experienced.
From beginning to the end the services…
From beginning to the end the services provided was excellent
29 september 2026
Antwoord van TrustFord
We are so glad to hear that you had a wonderful experience with us throughout your entire process. Thank you so much for taking the time to share your positive feedback!
Second Mach E bought from the same team…
Second Mach E bought from the same team particular mention for Adam who looks after us well
29 september 2026
Antwoord van TrustFord
We are happy to hear that you had another great experience purchasing your second vehicle with our dedicated team. Thank you for your continued support and positive feedback!
I’ve just bought my latest Ford Puma…
I’ve just bought my latest Ford Puma and honestly couldn’t be happier with the whole experience at Trustford Hillington. From the moment I started the process, Eda was brilliant. She was friendly, patient and always happy to answer any questions I had, without ever making me feel rushed or pressured.
The whole process was really straightforward, and the handover was smooth and stress-free. Eda took the time to demonstrate my new car's latest features. It made such a difference having someone like her as my main point of contact — she made everything feel easy and genuinely cared about making sure I was happy.
And as for the car itself, I absolutely love it! I’m really pleased with my Ford Puma and would definitely recommend both the car and the team. A big thank you to Eda for making the whole experience such a positive one! 😊
24 september 2026
Antwoord van TrustFord
Congratulations on your new car! We are thrilled to hear that you had such a seamless, pressure-free buying experience and a smooth handover. It is wonderful to know that taking the time to explain the latest features made such a positive difference for you. Thank you for your high recommendation, and we wish you many happy miles ahead!
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