TWM Solicitors Reviews 

I used TWM Solicitors for the purposes of a remortgage with Keystone mortgages. At the time my broker advised me that TWM solicitors was Keystone mortgages preferred solicitors, hence the transaction should be somewhat faster! Two years later, thousands of pounds spent as a result of property valuations expiring and no remortgage. Between TWM solicitors and Keystone there was nothing more than confusion upon confusion!. The lender approves one thing, however TWM has it’s own criteria different to that of the lender.

From the very onset, I found TWM solicitors communication was poor and I was forced to chase them up on multiple occasions to get any response. The process was slow and inefficient, causing significant delays in resolving my case.
Moreover, their lack of attention to detail and inefficiency ended up costing me thousands of pounds. I feel that TWM Solicitors did not have my best interests at heart and were more concerned with billing me for their time rather than providing effective legal representation.

I was later taken to court by TWM solicitors, because I refused to pay their legal bill. They were very fortunate that the courts failed to acknowledge my response to their claim. This led to a Default judgement being placed on my credit file at a time when my mother was facing her the last days of battle with Cancer!

I made immediate payment, to clear the default and 3 months later my credit file was cleared. I now intend to pursue a legal claim against TWM solicitors for damages.

Overall, I would not recommend TWM Solicitors to anyone seeking legal assistance. Given my experience with this nasty, greedy firm of solicitors, it resulted in poor communication, slow service, and costly mistakes that left me feeling frustrated and dissatisfied. TWM solicitors only concern and what they actually do brilliantly is send one a bill!! They want money for giving poor service and advice!

The Cranleigh team acted for us on our sale and purchase. The transaction was far from straightforward and took almost 6 months to get to complete. Sue and Patrick were excellent! Incredibly pro active and supportive. They worked tirelessly to get the job done, going above and beyond many times. I wouldn't hesitate to recommend them to everyone.

TWM Cranleigh have been absolutely superb. Our sale was fraught, subject to detailed (and at times spurious) questions, delays and pull-outs from our purchasers, but Sue G was professional, knowledgable, resilient, patient beyond expectations and an absolute pleasure to work with. We felt they were true partners in our transaction. Thank you Sue and TWM

R&C Hallett

Julian Sampson was helpful and understanding and helped us get a bridging loan very quickly.

Julian Sampson and his team took the time to understand the overall transaction, which was an unusual one, consisting of two separate transactions and underlying elements, all of which needed to come together at the same time.

Julian, along with his team, were able to do what my previous solicitor claimed could not be done, which is testament to his expert knowledge and understanding of property law and the larger picture.

They diligently managed the transactions and separate lenders through to completion.
I have no hesitation recommending Julian, Dana and the rest of the team.

Sam was incredibly efficient and helpful and we had an excellent experience with our house sale and purchase

TWM helped to make a complex process manageable and were supportive too.

Sue Gallagher helped us all the way through the home selling process. Any quieres were always responded to promptly, and in a professional manner. I would highly recommend TWM for their friendly professional legal advice and support.

Very inefficient bunch....
During the purchase of a leasehold, TWM was chosen by the lender to act on their behalf because my solicitor was not on the lender's panel list. They are time waster and very inefficient, they eventually caused me £3.5k in interest after dragging their feet and requested so many documents and they are very slow to respond. At a point, the completion was supposed to happen on a day but they refused to go ahead because they wouldn't accept a scanned document and they had not advised otherwise previously.Just because of that, the completion took place 4 weeks later, causing me thousands in interest.. Very inept people. Take your money elsewhere. If I can, and get legal advise, I am filling for compensation against TWM. What a law firm!

An excellent law firm. This is the second time I have used TWM for a property purchase. Once again, the service was first class and I couldn't fault anything. Really good advice, prompt in all correspondence and highly diligent.

TWM Solicitors acted for us in the sale of our leasehold flat. They were professional and friendly and always responded quickly to communications both by email and by telephone. With particular thanks to Aasima and Seana for your efficient, approachable and friendly manner.

Ms. Laura Ricci Walker from TWM Solicitors is highly professional. With her thorough check done and professional advice offered, we were well guided throughout the process. Very much appreciated!

Really enjoyed having Laura on our side, helping us buy our property. She was efficient and helpful.

We used TWM for the purchase of a freehold property in the Kingston area. Thoroughly recommend - TWM were quick to respond and gave concise and cogent advice.

Sue Gallagher was an absolute star! She was engaging, resilient, and 'on it' 100% of the time. She kept us informed and on track to ensure completion with the least possible surprises and issues. Moving house is stressful at the best of times so someone like Sue is invaluable!

I instructed TWM Solicitors in Cranleigh to act for me with my house purchase after they were highly recommended to me.
As a cash buyer, having sold my house and moved into rented accommodation, I was in a position to move quickly on my house purchase, and the vendor wanted a fast sale.
It was therefore of utmost importance to me to have a solicitor who would act speedily. I was not disappointed!
Patrick and Sue were amazing. They were proactive, professional, friendly and approachable, and they acted very quickly and responded almost instantly to every response I made. It was like a fast game of tennis!
They made the whole process so easy, speedy, efficient and painless – I bought my house within three weeks, from viewing to completion!!
Fantastic work, thank you Patrick and Sue!

Sue from TWM was thorough, efficient and professional when providing legal support for a recent house move. She was also friendly, kind and caring and went above and beyond what she was required to do to help support and guide my mother through her sale and purchase. I would thoroughly recommend her services.

From start to finish the team guided me through and kept me up to date as to progress keeping pressure on others in the chain to ensure we completed in a timely way

I have just completed on my purchase and I wanted to express my appreciation to Patrick Kilby and the team at TWM Cranleigh who were excellent from start to finish. Patrick always answered any queries promptly, was always friendly, professional and communicated well. Everything was explained to make the process easier . I would not hesitate to recommend Patrick and all at TWM, a first class service from start to finish! Thankyou.

Sue Gallagher from the Cranleigh office of TWM was most helpful and very efficient in supporting us through the sale of our house. She guided us when we needed advise and nothing was too much trouble for her. Thank you Sue.