Madeleine led me through the process of applying for a new passport (approx. 5 month effort) very competently and smoothly, with only one small hitch. I got answeres to my e-mails latest by he fo... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We want to thank Madeleine from UK Passports for the great assistance that she provided in securing our British passport. Madeleine was able to patiently guide us through the process in a way that res... Toon meer
Bedrijf heeft geantwoord
The decision making of visitors visa who ever is checking details must be the worst person/ non social person Don’t understanding the relationship between father and son/ grandchildren One of the... Toon meer
Bedrijf heeft geantwoord
Excellent service, worth the extra cost (which, btw, included the courier fee to send and receive the originals from the Passport Office). Madeleine guided us through the requirements to renew (includ... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Trusted worldwide, U.K.ABROAD is the leading provider of UK passport renewal, replacement, and first-time applications for citizens abroad.
Contactgegevens
Sunny Isles Beach, 33160, Florida, Verenigde Staten
- +1 754 247 0813
- info@ukabroad.net
- www.ukabroad.net
4,5
Uitstekend
580 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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The decision making of visitors visa…
The decision making of visitors visa who ever is checking details must be the worst person/ non social person
Don’t understanding the relationship between father and son/ grandchildren
One of the worst I had ever experienced
23 september 2026
Review zonder uitnodiging
Antwoord van U.K.ABROAD
Hi Het, we’re sorry to hear about your experience. However, it appears this review may have been intended for a different organisation. We assist with British passport applications and do not make decisions on UK visitor visas. We hope you’re able to reach the appropriate organisation and get the assistance you need.
The MyBritishPassport Team
Excellent service
Excellent service, worth the extra cost (which, btw, included the courier fee to send and receive the originals from the Passport Office). Madeleine guided us through the requirements to renew (including proving the address of a minor, which had previously caused us difficulties), pre-checked all documents via email and got the passport renewed and with us within three weeks from beginning to end. Highly recommend them for anything beyond a simple and straightforward application.
25 september 2026
Review zonder uitnodiging
Antwoord van U.K.ABROAD
This is wonderful to hear, Electra! After the difficulties you had previously experienced with proving a minor’s address, we’re especially pleased that Madeleine could take the uncertainty out of the process by checking everything carefully before submission. Having the passport back with you within three weeks is a fantastic result. Thank you for trusting U.K.ABROAD and for such a strong recommendation!
The U.K.ABROAD Team
Madeleine made the process easy and…
Madeleine made the process easy and fully informed all along the way.
Thanks!!
24 september 2026
Review zonder uitnodiging
Antwoord van U.K.ABROAD
We really appreciate your feedback, Bill! It’s great to know that Madeleine took the stress out of the process and made sure you always knew what was happening with your application. Thanks for trusting U.K.ABROAD with your British passport!
Very Good Experience
For me the whole process was relatively quick and efficient. The process took only about 43 days from the initial application to having my supporting documents returned and receiving my passport. Thanks to Madeleine for guiding me through the application process.
23 september 2026
Review zonder uitnodiging
Antwoord van U.K.ABROAD
Thank you, Stuart, for sharing your experience! We’re delighted that your British passport application went smoothly and efficiently, from the initial application right through to receiving your new passport and supporting documents back. Madeleine will be so pleased to know that her guidance helped make the process easier for you.
The U.K.ABROAD Team
Fantastic service
Fantastic service! Great value, especially considering the cost of shipping documents securely and in a timely fashion. Shaun provided excellent support and my passport was in my hands within 3 weeks. Even allowing for the fact that I had to have identity confirmation.
22 september 2026
Review zonder uitnodiging
Antwoord van U.K.ABROAD
Thank you, Chris, for the fantastic feedback! We’re so pleased that you found the service great value and that Shaun provided excellent support throughout your application. Receiving your new British passport within three weeks, even with the additional identity confirmation step, is wonderful to hear. We’ll be sure to share your kind words with Shaun!
The U.K.ABROAD Team
Thank you Madeleine
Thank you Madeleine. A fast track, efficient and friendly passport renewal achieved in under 4 weeks
21 september 2026
Review zonder uitnodiging
Antwoord van U.K.ABROAD
Thank you for your lovely feedback! We’re delighted to hear that Madeleine made your passport renewal experience efficient, friendly and straightforward, and that you had your new passport in hand in under four weeks. We’ll be sure to pass your thanks on to her!
The U.K.ABROAD Team
Madeleine led me through the process of…
Madeleine led me through the process of applying for a new passport (approx. 5 month effort) very competently and smoothly, with only one small hitch.
I got answeres to my e-mails latest by he following working day, and always new, which stage my application was up to.
Generally about the procedure, independent of my individual case: it felt a bit as if Britain didn't want me back as a citizen, after having held a British passport for approx. 50 years, and just needing the passport to be able to visit close family members in Britain, expecially if ill or in crisis.
Are these really the impediments a modern state wants to create for its citizens?
20 september 2026
Review zonder uitnodiging
Antwoord van U.K.ABROAD
Thank you, Rachel, for taking the time to share your experience. We’re so pleased that Madeleine was able to make a lengthy process feel as smooth as possible, while keeping you informed and responding promptly throughout. We completely understand how frustrating some of the requirements can feel, particularly after holding a British passport for so many years. We’re glad Madeleine could be there to help you navigate each stage, and we’ll be sure to share your kind feedback with her.
The U.K.ABROAD Team
Thank you Robyn.
Thank you Robyn.
Without all your assistance I would have found it so difficult .
You helped every step of the way and I an truly greatful.
I am now ready for my adventures again .
18 september 2026
Review zonder uitnodiging
Antwoord van U.K.ABROAD
Thank you so much, Trish, for your lovely words! We’re so pleased that Robyn was able to support and guide you every step of the way and make the process that much easier. We hope you have the most wonderful adventures ahead with your new passport!
The U.K.ABROAD Team
Very helpful
Natasha was extremely helpful in the way she guided me through this process making sure my documents were correct. It took a while but we got there in the end. Thanks Natasha.
17 september 2026
Review zonder uitnodiging
Antwoord van U.K.ABROAD
Thank you for sharing your experience, Lucy! It’s great to hear that Natasha’s careful attention to your documents helped you navigate the process with confidence. We’re thrilled that everything came together in the end. Natasha will be so pleased to see your feedback!
The U.K.ABROAD Team
Great company to work with
Great company to work with. Very responsive and thorough making sure everything is submitted correctly the first time. This saves you a lot of time and effort in the long run. Worth every penny.
15 september 2026
Review zonder uitnodiging
Antwoord van U.K.ABROAD
Thank you, Helen, for such a lovely review! We’re so pleased that you found our team responsive and thorough, and that having everything carefully checked and submitted correctly saved you time and effort. Hearing that you felt our service was worth every penny really means a lot to us.
The U.K.ABROAD Team
Madeleine from UK…is fantastic!
We want to thank Madeleine from UK Passports for the great assistance that she provided in securing our British passport. Madeleine was able to patiently guide us through the process in a way that resulted in the quick issue of our passports, through her knowledge of all the requirements in terms of documents to be provided. It was a great relief to our forthcoming travel plans when the passport arrived.
15 september 2026
Review zonder uitnodiging
Antwoord van U.K.ABROAD
Thank you, Stephen, for your kind review. We’re delighted to hear that Madeleine’s knowledge and guidance made the British passport application process straightforward and helped give you peace of mind ahead of your travels. We’ll be sure to pass your lovely feedback on to her!
The U.K.ABROAD Team
Unsatisfactory
I applied to UKAbroad for renewal of UK passport in Thailand. I submitted the application and paid the GBP 275 fee. I was then told, almost by return, that online renewal was not possible and the fee would be refunded with a 3pct service fee deducted.
I was only refunded gbp 246 which means they took far more than 3pct service fee. Most importantly, they must surely have known that on line renewal was not allowed before accepting my application.
10 juli 2026
Review zonder uitnodiging
Antwoord van U.K.ABROAD
Hi Christopher
Normally, when a refund is processed, a 3% fee is applied to cover non-refundable bank and payment processing charges, as well as the administrative work involved in reversing the transaction.
However, in this instance, and as a gesture of goodwill, we have decided to waive this fee and refund the full amount to you.
No fees will be deducted from your refund.
The only reason the fee was slightly less is due to fluctuation of the exchange rate.
Our agent Natasha was totally fantastic!
Our agent was Natasha and to be totally honest she was absolutely amazing. The idiots at the HMPO kept asking for irrelevant and impossible to provide documents about my wifes background. I am the UK born parent not my wife. Natasha was very clear and well organised with the paperwork needed and the quality of documetation required. I had great confidence in her professionalism and experience. It took a total of 3 months to get the job done for my 3 kids due to HMPO stonewalling us. Natasha was a pillar of strength through all this and deserves a big bonus!
Yes their fee is more than you would pay direct to the HMPO but if the HMPO can throw these ridiculous curve balls and spanners into the process for no reason it is worth having a professional on your side. Without Natasha at UK Abroad we would still be fighting the HMPO and would have lost thousands having to cancel our holiday to the UK.
14 april 2026
Review zonder uitnodiging
Antwoord van U.K.ABROAD
Thank you for your positive feedback and for taking the time to post this review, your business is very much appreciated. It's our customers that allow us to constantly improve the way we do business. We are glad you're happy with the service provided. Wishing you happy and safe travels with your new British passport.
James Henry is completely correct: do not use it
James Henry is completely correct. I used them last year and it cost me £259. My partner has now gone through the gov.uk website, which costs £95, and is as easy to navigate, in fact UKabroad must copy a lot of it. UKabroad proved to be an intermediary whose only discernable extra function was to get in the way. Incidentally at the end I could demonstrate that I had been conversing with a robot (which had, en route, sent me absurd advice).
1 augustus 2025
Review zonder uitnodiging
Antwoord van U.K.ABROAD
Thank you for taking the time to share your concerns. We take feedback very seriously.
Please allow us to clarify that while we are not a government agency, we are a legitimate service provider that assists with the processing of British passport renewals, replacements and applications from abroad. Our role is to offer additional support and services not provided on the official government site, which may account for the difference in price. This information is available in our terms of service and FAQs, as well as a disclaimer on every page of our website which we strive to present as transparently as possible.
U.K.PASSPORTS offers an independent service, not associated in any way with any government. You have the option to apply directly on the government website, however, our services exist to prevent the risk of possibly losing your government fees if your application is rejected or delayed for too long. To view our authenticity, click here: https://ukpassportsmail.com/authentication/
DISCLAIMER
U.K.ABROAD is an online legitimate and private British document services company assisting applicants worldwide who are living in the USA/ Mexico/ South America/ Caribbean, Canada, Australia, New Zealand, South Africa, Europe, Asia. U.K.ABROAD offers an independent service, not associated in any way with any government. You have the option to apply directly on the government website, however, our services exist to prevent the risk of possibly losing your government fees if your application is rejected or delayed for too long.
Excellent website
Excellent website. Very straight forward, fit for purpose.
26 januari 2026
Review zonder uitnodiging
Antwoord van U.K.ABROAD
Thank you so much for your kind words and for trusting us with your UK passport application. We're thrilled to hear you had a great experience. It's feedback like yours that motivates us to continue delivering top-notch service. Wishing you all the best with your new British passport!
Antwoord van U.K.ABROAD
We’re incredibly grateful for your positive feedback! It’s always a pleasure to assist our customers, and we're happy to know you’re satisfied with our service. Safe travels, and enjoy the benefits of your new UK passport.
UK Passport Service
We finally decided to give it a try; I was worried at first. Once we filled out the application and paid the cost of the passport service it went quickly. The email exchanged with the representative was courteous and expeditious. Numerous emails were sent in an orderly fashion requesting for information and some documentations. They had their process down to perfection. Start to finish just over 30 days and that was because I made a slight mistake and I lost 2 days. Hands down best virtual customer service.
22 oktober 2025
Review zonder uitnodiging
Antwoord van U.K.ABROAD
Thank you for taking the time to share your experience. We’re delighted to hear you’re pleased with the service you received. Helping customers with their UK passport applications is what we do best, and your feedback means a lot to us. Wishing you safe and enjoyable travels ahead!
Concerning
Luckily I pulled out before paying anything. And that is only because I was shocked at the price the were asking. Unfortunately, that is not revealed before beginning the process. So the individual has submitted quiet a bit of personal data until you get to the payment page. That screams scam right? However, my biggest concern is that while I back peddled with the info, I believe it is already in their servers. Stupidly, I contacted them to ask if that data was indeed erased and received an email that it had. Then. Next day, received another email: same person (?) asking for payment. Conclusion: Data has not been erased. I'm concerned. Had my email. What else do they have? Where do I report this? I know there will be an AI response to this as many of you have already had. That does not alleviate my fears. I hate online transactions!
Progressive edit as of October 31.: So, as you can see, I did get the AI response with no right of reply. Heres the thing. The UK GOV website states very clearly what the your costs will be before you even begin the process. While UKAbroad may affirm their integrity in all things which may just be above board, and very convenient to non cautious clients, it does not excuse the fact that the fees are not clearly stated at the outset so clients can make an informed choice
25 oktober 2025
Review zonder uitnodiging
Antwoord van U.K.ABROAD
Thank you for taking the time to share your concerns. We take feedback very seriously.
Please allow us to clarify that while we are not a government agency, we are a legitimate service provider that assists with the processing of British passport renewals, replacements and applications from abroad. Our role is to offer additional support and services not provided on the official government site, which may account for the difference in price. This information is available in our terms of service and FAQs, as well as a disclaimer on every page of our website which we strive to present as transparently as possible.
Wonderful Service
Jan was helpful every step of the way and guided me through the process step by step. A very good experience.
23 oktober 2025
Review zonder uitnodiging
Antwoord van U.K.ABROAD
Thank you so much for your kind words and for trusting us with your UK passport application. We're thrilled to hear you had a great experience. It's feedback like yours that motivates us to continue delivering top-notch service. Wishing you all the best with your new British passport!
Renewing my UK Passport
My experience in renewing my UK Passport was excellent thanks to the easy process and the invaluable assistance and guidance of Jan.
Catherine
18 september 2025
Review zonder uitnodiging
Antwoord van U.K.ABROAD
Thank you for your positive feedback and for taking the time to post this review, your business is very much appreciated. It's our customers that allow us to constantly improve the way we do business. We are glad you're happy with the service provided. Wishing you happy and safe travels with your new British passport.
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