Madeleine led me through the process of applying for a new passport (approx. 5 month effort) very competently and smoothly, with only one small hitch. I got answeres to my e-mails latest by he fo... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We want to thank Madeleine from UK Passports for the great assistance that she provided in securing our British passport. Madeleine was able to patiently guide us through the process in a way that res... Toon meer
Bedrijf heeft geantwoord
The decision making of visitors visa who ever is checking details must be the worst person/ non social person Don’t understanding the relationship between father and son/ grandchildren One of the... Toon meer
Bedrijf heeft geantwoord
Excellent service, worth the extra cost (which, btw, included the courier fee to send and receive the originals from the Passport Office). Madeleine guided us through the requirements to renew (includ... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Trusted worldwide, U.K.ABROAD is the leading provider of UK passport renewal, replacement, and first-time applications for citizens abroad.
Contactgegevens
Sunny Isles Beach, 33160, Florida, Verenigde Staten
- +1 754 247 0813
- info@ukabroad.net
- www.ukabroad.net
4,5
Uitstekend
580 reviews
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Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Scam - use gov.uk
Scam - go direct to gov.uk
For a simple renewal they charge 250 quid rather than the 90 quid gov.uk charges.
14 oktober 2025
Review zonder uitnodiging
Antwoord van U.K.ABROAD
U.K.ABROAD is an online legitimate and private British document services company assisting applicants worldwide who are living in the USA/ Mexico/ South America/ Caribbean, Canada, Australia, New Zealand, South Africa, Europe, Asia. U.K.ABROAD offers an independent service, not associated in any way with any government. You have the option to apply directly on the government website, however, our services exist to prevent the risk of possibly losing your government fees if your application is rejected or delayed for too long.
Jan from UK Passports
Jan from UK Passports helped me through the renewal process while I was living in Australia. Jan made the entire process simple and professional, and I received my passport earlier than I expected. Overall, there were no issues, and I'd be pleased to recommend Jan and the service to anyone. Cheers Mark
10 oktober 2025
Review zonder uitnodiging
Antwoord van U.K.ABROAD
Thank you for taking the time to share your experience. We’re delighted to hear you’re pleased with the service you received. Helping customers with their UK passport applications is what we do best, and your feedback means a lot to us. Wishing you safe and enjoyable travels ahead!
Antwoord van U.K.ABROAD
We’re so pleased to know you had a great experience with our team. Thank you for choosing U.K.Passports, and we wish you countless wonderful journeys with your new passport in hand.
Professional service
I received a slick, efficient service that led to a prompt renewal of my passport. My consultant, Jan, responded quickly and professionally throughout the process.
15 september 2025
Review zonder uitnodiging
Antwoord van U.K.ABROAD
We’re grateful for your positive review and the opportunity to assist you with your UK passport application. Your satisfaction is our top priority, and it’s fantastic to hear you’re happy with the service provided. Safe and happy travels!
Unnecessary service / scam service
When I typed into the browser's search "renewing a British passport" this company's links and website information came up. Obviously I wanted to appy via the British government's website and not via some unnecessary middleman posing as an official website who was going to charge me EUR 150 more than the British government just for sending on my application data. They even have a crown logo to make it look as official as possible. I wasn't even sure what the official website is so I was fooled at first.
During the registration the overly expensive fee made me suspicious, and then I had to write my full name to confirm that the company could act on my behalf.
I broke off the scam application and searched for the official British government's website.
14 september 2025
Review zonder uitnodiging
Antwoord van U.K.ABROAD
Thank you for taking the time to share your concerns. We take feedback very seriously.
Please allow us to clarify that while we are not a government agency, we are a legitimate service provider that assists with the processing of British passport renewals, replacements and applications from abroad. Our role is to offer additional support and services not provided on the official government site, which may account for the difference in price. This information is available in our terms of service and FAQs, as well as a disclaimer on every page of our website which we strive to present as transparently as possible.
U.K.PASSPORTS offers an independent service, not associated in any way with any government. You have the option to apply directly on the government website, however, our services exist to prevent the risk of possibly losing your government fees if your application is rejected or delayed for too long. To view our authenticity, click here: https://ukpassportsmail.com/authentication/
What an amazing service
What an amazing service, was fretting as my passport had expired and travel booked with short notice. Maureen was fantaxtic, provided prompt service and fantastic communication.
Fantastic experience
10 juli 2025
Review zonder uitnodiging
Antwoord van U.K.ABROAD
Thank you for your positive feedback. Our goal is to make every UK passport application as straightforward and efficient as possible, and we’re glad to know we achieved that for you. Wishing you many exciting adventures ahead!
Clear communication
Clear communication, quick response to questions, solutions offered to resolve problems. Feeling like a partnership from beginning to end.
4 september 2025
Review zonder uitnodiging
Antwoord van U.K.ABROAD
Thank you for taking the time to share your experience. We’re delighted to hear you’re pleased with the service you received. Helping customers with their UK passport applications is what we do best, and your feedback means a lot to us. Wishing you safe and enjoyable travels ahead!
I’m in the US and had to apply for a…
I’m in the US and had to apply for a new British passport as mine had expired 34 years ago!
The instructions that Jan at ukabroad gave me were precise and easy to follow. I think it would be easy to make a mistake and delay the process if doing it alone. But Jan helped me through the whole process with no delay and with clear communication. Communication was every day. The whole process from gathering materials and applying to receiving my new passport was about 3 weeks. Unbelievably fast!
Thank you Jan.
25 augustus 2025
Review zonder uitnodiging
Antwoord van U.K.ABROAD
We’re incredibly grateful for your positive feedback! It’s always a pleasure to assist our customers, and we're happy to know you’re satisfied with our service. Safe travels, and enjoy the benefits of your new UK passport.
Everything worked extreemly well
Everything worked extreemly well. There was absolutely no hassle! I received the new passport much quicker than I expected. A big „thank you“ to Jan and the whole Team.
22 augustus 2025
Review zonder uitnodiging
Antwoord van U.K.ABROAD
We’re incredibly grateful for your positive feedback! It’s always a pleasure to assist our customers, and we're happy to know you’re satisfied with our service. Safe travels, and enjoy the benefits of your new UK passport.
My Passport agent Jan gave very clear…
My Passport agent Jan gave very clear instructions that were very helpful in completing my Br Passport renewal process.
She demonstrated patience and was gracious in her approach reassuring me that I was following directions and indicated exactly what documents were required. Very efficient. Thank you.
17 augustus 2025
Review zonder uitnodiging
Antwoord van U.K.ABROAD
We truly value your positive feedback and the trust you’ve placed in us. It’s always rewarding to know we’ve made the passport application process smooth and stress-free. Enjoy your travels and all the opportunities your new British passport brings!
The service provided was highly…
The service provided was highly professional yet warm and friendly. I cannot speak too highly of the service I received for my Passport application which concluded on 11 August when I received my new British Passport.
11 augustus 2025
Review zonder uitnodiging
Antwoord van U.K.ABROAD
We truly value your positive feedback and the trust you’ve placed in us. It’s always rewarding to know we’ve made the passport application process smooth and stress-free. Enjoy your travels and all the opportunities your new British passport brings!
Jan was fantastic. I recommend this company so very highly.
Jan was fantastic helping me obtain a British passport for my grandson who was not born in the UK. It was so complicated, and they (the passport office) asked for so many notarised documents and information, even the birth cert of his unknown grandfather, that I could not have done it without his help and patience. When you call the passport office they give you no information at all or conflicting information. The initial photo that I sent from his birth passport was lovely and clear, but they did not accept it, choosing instead to accept one that looks nothing like him at all and makes him look like a terrorist. I wonder why that is. Welcome to Bonkers Britain everybody.
8 augustus 2025
Review zonder uitnodiging
Antwoord van U.K.ABROAD
We sincerely appreciate your thoughtful review and the time you took to share your experience. It’s excellent to know you were satisfied with our service. Wishing you many happy and safe adventures with your new British passport!
Very speedy response with clear…
Very speedy response with clear instructions, and easy to use on-line system
7 augustus 2025
Review zonder uitnodiging
Antwoord van U.K.ABROAD
We’re incredibly grateful for your positive feedback! It’s always a pleasure to assist our customers, and we're happy to know you’re satisfied with our service. Safe travels, and enjoy the benefits of your new UK passport.
Great customer service
The contact person, Jan, was prompt, helpful, and patient with my endless questions. The entire process from start to finish was flawless. I received my new passport within two and a half weeks.
1 augustus 2025
Review zonder uitnodiging
Antwoord van U.K.ABROAD
We’re incredibly grateful for your positive feedback! It’s always a pleasure to assist our customers, and we're happy to know you’re satisfied with our service. Safe travels, and enjoy the benefits of your new UK passport.
great customer service
great customer service, made the passport renewal service easy to understand and to engage with. My consultant (Jan) did all the work. Fantastic!!
24 juli 2025
Review zonder uitnodiging
Antwoord van U.K.ABROAD
Thank you so much for your kind words and for trusting us with your UK passport application. We're thrilled to hear you had a great experience. It's feedback like yours that motivates us to continue delivering top-notch service. Wishing you all the best with your new British passport!
Such a simple and easy process
Such a simple and easy process, Jan took care of everything. So helpful and answered straight away.
28 juni 2025
Review zonder uitnodiging
Antwoord van U.K.ABROAD
Thank you for your review! We appreciate the opportunity to assist you and are so pleased to hear you’re happy with our service. Your feedback helps us ensure we're always offering the best support to British expats like you. Wishing you safe travels with your new passport!
Fantastic Service thanks to Jan
The process of renewing my passport was made so easy. Jan was extremely efficient and kept me updated throughout the process. Her emails were clear, concise and easy to follow.
I received my new passport after 3 weeks of contacting UK Abroad!
Susan O.
New Zealand
14 juli 2025
Review zonder uitnodiging
Antwoord van U.K.ABROAD
Thank you for your review! We appreciate the opportunity to assist you and are so pleased to hear you’re happy with our service. Your feedback helps us ensure we're always offering the best support to British expats like you. Wishing you safe travels with your new passport!
The expertise
The expertise, kindness, efficiency of Jan the consultant named.
30 juni 2025
Review zonder uitnodiging
Antwoord van U.K.ABROAD
We’re incredibly grateful for your positive feedback! It’s always a pleasure to assist our customers, and we're happy to know you’re satisfied with our service. Safe travels, and enjoy the benefits of your new UK passport.
Best Service
Jan's service offering in terms of professionalism is unique. (so on-point on every stage of the process)
12 juni 2025
Review zonder uitnodiging
Antwoord van U.K.ABROAD
We’re incredibly grateful for your positive feedback! It’s always a pleasure to assist our customers, and we're happy to know you’re satisfied with our service. Safe travels, and enjoy the benefits of your new UK passport.
I felt totally scammed by this company…
I felt totally scammed by this company . I paid them on registration . Uploaded my photos . Was asked to retake the photos and heard nothing from them for 29 days I emailed them three times a day for a week . There is no visible phone number . I reported the transaction to my Bank today to reclaim the funds . I had a call from the agent today saying all my emails had gone into her spam folder …. If it’s such a great company why not update me ……. Very disappointed should have stuck with UK Gov website ….
15 mei 2025
Review zonder uitnodiging
Antwoord van U.K.ABROAD
Thank you for taking the time to share your concerns. We take feedback very seriously.
At UK Passports, we are committed to providing a professional and efficient service to all our clients. While the majority of our customers have a positive experience, we understand that there may be occasional challenges. Despite our efforts to provide timely assistance, external factors can sometimes impact the process.
We regret any inconvenience you have faced and understand how important a smooth and timely passport renewal is. Our team strives to maintain clear communication and resolve any issues as efficiently as possible. We acknowledge your frustration and apologize for the delay in responses.
Please be assured that we take all feedback seriously and will review your case internally to identify areas for improvement. We have also issued you with a full refund.
DISCLAIMER
U.K.ABROAD is an online legitimate and private British document services company assisting applicants worldwide who are living in the USA/ Mexico/ South America/ Caribbean, Canada, Australia, New Zealand, South Africa, Europe, Asia. U.K.ABROAD offers an independent service, not associated in any way with any government. You have the option to apply directly on the government website, however, our services exist to prevent the risk of possibly losing your government fees if your application is rejected or delayed for too long.
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