U.K.ABROAD Reviews 

The whole process from start to finish was smooth and extremely efficient.
The initial website process is really user-friendly, and the assistance from the consultant assigned to the application is of great value.
Due to this assistance, there were no delays, the documentation details were clearly explained, and the issuing and delivery process was very quick.
Thanks very much, is all I can say... :)

Surprisingly fast and easy. Robyn's communication was great throughout the process so I was always sure what was happening.
Definitely very happy!

I reside in the States and my passport was due for renewal and I wanted to visit London for few weeks. To renew it in London may take some time,hence I decided to check if I can renew it from abroad.I searched and found UK Abroad. I wasn’t sure at first but after few days of contemplation, I decided to give it a try.
To my amazement the process went well from start to finish. All information provided was easy to follow.Any questions were answered.I made sure I followed all instructions so that there is no delay with my application.My new passport was delivered in time for my travel.I cannot thank Glenda enough for her service. I will surely recommend her for her professionalism. Thank you very much

Trustful . Trust me. Trust you. That's all. Thank you. See you.

Excellent service “ always in contact and very helpful. My passport arrived earlier than usual followed a few days later by my old one. Cannot recommend enough 5star .

Clear communication throughout, you know exactly what to do and what to expect, and the process is secure and trustworthy. Super fast turnaround time as well. I will definitely use this company's services again in future.

Teri was so professional and so quick with replies to me

Remarkably Quick and Professional!
Applying to renew a long expired British Passport was extremely daunting for me. However, UK Abroad made it an easy and pleasant experience. The consultant was very knowledgeable in the process required and her guidance was faultless.
I have no hesitation in recommending this Company.

Glenda was great in communicating next steps once we were aligned, and the time it took from sending my document to receiving the new passport abroad was less than 10 days. Very Efficient service.

The online passport renewal process was smooth and effortless
With the fantastic support and communication by Natasha eeping me well informed, my new passport arrived at my home in singapore quickly without any problems

My agent "Brannan" was very helpful & replied to my emails promptly and did her upmost in making renewing my passport an unscary chore, the only issue I had was with DHL in New Zealand but I felt more reassured when I knew I could phone Brannan to resolve any issues.

Stress free prompt and seamless service with a real person who updates you every step if the way. Fantastic service and Leigh was very reassuring and informative. First Class

I applied to renew my passport and three weeks later it was delivered . My consultant was Shaun he was fantastic .. The process was simple and explained well
Thank you

The experience was wonderful, the process was very easy thanks to the kind and professional help provided by my advisor

I wouldn’t even give one star! 48 hours and still waiting for a response. I’ve contacted every email, completed every form and even on social media. Not one person has replied to my complaint about changing agents. Agent very poor in response time, does not reply with any individual attention did not answer my questions at all. Excuse was she has thousands of applications to look after and 5 countries. This is a dedicated agent?!! This is unacceptable and poor, especially for the money you’re charging. Zero trust that the application will also have the same approach or lack of!! Unfortunately I’ve exhausted all avenues as she is still not responding to emails and I’m asking for a full refund, surprise… Zero response! I would not recommend this company based on my first hand experience. You do not get a dedicated and efficient agent handling your case as personally as they can and response times not acceptable. There is no benefit at all. Time zone differences are one thing, so assign me to a country where the time zone is similar! Or to the UK. Zero excuses for lack of comms and due diligence on replies. Very Poor experience and no communications. How can you promote a dedicated agent and advertise the personal approach when you are unable to answer any emails yet encourage email communications on your website. This has been a very frustrating and disappointing experience and I want someone to provide my full refund asap!

My passport had to be renewed. Brittany was absolutely great, we have no words to describe how stress-free it was. She was prompt, very quick in responding 2 or 3 times the same day. She was very clear and precise what was required. She even explained how to take a photo where, size and what light was required on the photo.From South Africa everything was done by email. Even to the last detail of how to package through the old passport. We were emailed every step of the way. The tracking of new passport was detailed very well. Today we received the New Passport. I would recommend Brittany at any given time. We had never ever in our lives experienced such prompt and excellent service from any service provider. Especially being it an overseas requirement. Bravo to the training staff of this company. Keep up the par excellence work by your staff. This was indeed a pleasure. Will definitely be recommending Brittany to my British friends that are staying in SA that may need your services. Thanks a million Brittany. You certainly are an asset to this company.May you keep up the excellent work and prosper to great heights

Natasha was so helpful and l found the instructions simple and easy to follow. The passport arrived when expected. Thoroughly recommend.

Efficient handling. Prompt replies from the consultant. Quick assessment by the Passport Office, London and safe delivery of passports.

I was able to renew my passport without any anxiety or concerns. My emails were answered quickly and I had help every step of the way. I received my new passport in less than a month from start to finish. Government websites can be confusing so I was very happy to find another site to take the stress out of the renewal process.

I was so dreading this process which in the past had been dealing directly with the British embassy in Canberra- this was an absolute dream in comparison! Natasha was my contact person the whole way through and everything worked as it should
Prompt replies clear instructions and no stress
I will definitely use again if I don’t take Australian citizenship in the meantime.
Highly recommend