United Carpets & Beds Reviews 

11.713
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We had our house carpeted and lino fitted throughout. Staff in the shop were very helpful and gave great advice. The carpet fitters were very quick considering it is a four bedroomed house and they we... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

from making a telephone call to arrange the measuring service all staff were very polite and Adam who brought the carpet samples was very helpful and understood what we needed . the carpets fitters we... Toon meer

Beoordeeld met 3 van de 5 sterren

I was really happy with the service within the shop, including the first initial appointment. Staff have always been friendly and very helpful. What hasn't been so great has been the fitting. Desp... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Purchased new flooring for my bathroom ,from the Burslem ,stoke on Trent store , Has usual , Great service , staff really helpful , lots of choice and happy with the prices All my flooring I have... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Tapijtwinkel
  2. Slaapkamermeubilair winkel
  3. Vloerenwinkel
  4. Meubelwinkel
  5. Woonkamermeubilairwinkel
  6. Matrassenwinkel

Geschreven door het bedrijf

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Geschreven door het bedrijf

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Contactgegevens


4,6

Uitstekend

TrustScore 4.5 uit 5

12K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(11.713)

1.998 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

All of the staff were very friendly and…

All of the staff were very friendly and a massive thanks to Jav for saving my back from an airbed and getting us exactly what we wanted within budget

25 juli 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Gemma, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Fenton store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service. Simon really helpful

25 juli 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Monique, thank you so much for sharing how our Sleaford store did.

Its a pleasure to hear that the team could make the experience you had with us a positive one.

We hope to assist you again in the future with any projects you may have. Take care!

Beoordeeld met 5 van de 5 sterren

Mark did a great job fitting our carpet!

Mark did a great job fitting our carpet!

24 juli 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Jamie, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Arnold store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Beoordeeld met 5 van de 5 sterren

Full house renovation.. July 2026

I have recently bought a new house in West Hull which I have renovated throughout July ‘26
I contacted the United Carpet store on Boothferry Road on 3 separate occasions as work progressed for my house to be measured up for carpets and flooring.
I spoke to Craig on each occasion who has been so friendly and helpful and has advised and recommended the most suitable flooring at the best prices.
All the carpets and flooring were measured and professionally fitted by Leon and his mate who have done an exceptional job.
I am so pleased with the products and service throughout and would highly recommend.
Thank you so much guys x

25 juli 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hello Mandy, thank you for taking the time to leave a review.

Its a pleasure to hear that our Boothferry store could meet your expectations and provide you with a 5 star service throughout. Its great to hear that Craig could help guide you on which flooring was most suitable for each room as you renovated your home.

We're so pleased that you're happy with the finished results of your flooring and carpets. Thank you so much for the recommendation. Take care.

Beoordeeld met 5 van de 5 sterren

When I visited the store (which I did…

When I visited the store (which I did many times as I'm very indecisive!), they left me to it and didn't follow me around or ask me questions. When I was ready, I went to them & they were incredibly helpful. I ended up having a carpet fitted & they were brilliant. Absolutely no problems fron start to finish!!

27 mei 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Paula, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Wrexham store could meet your expectations and provide you with a 5 star service throughout. We're so pleased that you're happy with the finished results of your carpets.

We hope to assist you again in the future! Take care.

Beoordeeld met 5 van de 5 sterren

The guys was very helpful again would…

The guys was very helpful again would recommend

23 juli 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Garry, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Derby store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Beoordeeld met 3 van de 5 sterren

Customer service in the shop was great… install not so much

Customer service in the shop was great however when it was installed, the install wasn’t very good

29 mei 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Good afternoon Olly, thank you for taking the time to leave a review.

We're so pleased to hear that you recieved such a positive service when in our Stechford store. However we're sorry to hear that your experience with the independent fitters did not meet your expectations. Please don't hesitate to contact our Stechford store directly or alternately email customerservice@unitedcarpets.co.uk with your details so we can look into this further.

Kind Regards
The United Team

Beoordeeld met 5 van de 5 sterren

Always use this company

Always use this company. Very professional. Do an amazing job. Couldn't ask for better

20 juli 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Paul, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Mansfield store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Beoordeeld met 5 van de 5 sterren

Very helpful and friendly from the…

Very helpful and friendly from the start.
Accommodating, fast service.
Helpful and thoughtful when laying down the carpet. Rubbish taken away.
Being going to them for years.. nothing is to much trouble 😁👏😊

17 juni 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Marie, thank you for taking the time to share how our Stechford Store did.

Its such a pleasure to know that the team were able to make your experience with us a positive one from start to finish.

Thank you so much for continuing to support United Carpets and Beds! We look forward to assisting you again in the future.

Beoordeeld met 5 van de 5 sterren

Iv used United Carpets lots of times…

Iv used United Carpets lots of times and they are always reasonably priced and they do a great job never had an issue with them and the staff are great.

10 juni 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Darren, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Wrexham store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Beoordeeld met 5 van de 5 sterren

Great service and communication .

Great service and communication from staff at the shop. Quick polite fitting and carpet looks great. Will be coming back for stairs next.
Happy customer. Will recommend.

Jennifer stubbs

9 juli 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Jennifer, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Nuneaton store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Beoordeeld met 5 van de 5 sterren

Went into the store today looking for…

Went into the store today looking for quotes for carpet Callum was very helpful and was able to find us what we was looking for highly recommended

23 juli 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Leon, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Northfield store could meet your expectations and provide you with a 5 star service throughout.

We're so pleased that Callum was able to help you find exactly what you were looking for.

We hope to assist you again in the future! Take care

Beoordeeld met 5 van de 5 sterren

The service was excellent throughout my…

The service was excellent throughout my visit greeted with a smile i wasn't rushed if I needed help they were there. They helped me with payment plans that suited my pocket Both members of staff were great brilliant service.

2 juli 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Christina, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Stockton-on-Tees store could meet your expectations and provide you with an excellent service throughout. We're so pleased that the team could find you a payment plan that was suitable for you and your budget!

We hope to assist you again in the future! Take care.

Beoordeeld met 5 van de 5 sterren

Very good price.

Very good price.

Chris the carpet fitter made an excellent job of fitting the carpets, so professional.

Will be using United Carpets again without fear.

11 juni 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Jennifer, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Dudley store could meet your expectations and provide you with a 5 star service throughout.

We're so pleased that you're happy with the finished results of your carpets.

We hope to assist you again in the future! Take care.

Beoordeeld met 5 van de 5 sterren

Good choice of beds…

Good choice of beds allowed to browse freely, quick and efficient delivery

11 juni 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Susan, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Boston store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Beoordeeld met 5 van de 5 sterren

Excellent service and quality

No pressure selling in the shop.We were left to browse until ready. Flexible fitting dates and happy to store carpet until we had room decorated 2-3 weeks later. Slight hiccup with fitting day due to staff illness but were able to fit next day to tie in with our plans- great communication throughout. Fitting was quick and efficient. All in all a great service and excellent value. Would highly recommend.

16 juli 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Jeremy, thank you so much for your wonderful review!

We're delighted to hear that you enjoyed a relaxed, no-pressure shopping experience and that our team could be flexible with storing your carpet until your room was ready.

Thank you for your recommendation and your kind comments about our service and value. We really appreciate your support and hope to welcome you back again in the future!

Beoordeeld met 5 van de 5 sterren

Brilliant service. Good quality product.

Brilliant service. Good quality carpet value for money.Staff went above and beyond

10 juni 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Jean, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Sheffield store could meet your expectations and provide you with a brilliant 5 star service with good qaulity carpet and good value for money.

We're so pleased that you're happy with the finished results of your carpets.

We hope to assist you again in the future! Take care.

Beoordeeld met 5 van de 5 sterren

Always use for my carpets

Always use for my carpets

2 juli 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Dave, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Pontefract store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Beoordeeld met 4 van de 5 sterren

Solid 4*!

All around they were great! We had a couple of issues at the beginning with staff coming out to measure up our flooring, but once this was resolved by the manager who was great, everything went very smoothly and we are very happy with the result!! Thanks guys, I have recommended to others :)

18 juni 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Erin, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Aylestone store could meet your expectations and provide you with a great service where everything went smoothly. We're so pleased that you're happy with the finished results.

We hope to assist you again in the future! Take care.

Beoordeeld met 5 van de 5 sterren

Very happy with carpets

Very happy with carpets , staff in Bridgtown shop very helpful. Fitters arrived on time, quick and efficient. Thanks again.

22 juni 2026
Review zonder uitnodiging
Logo United Carpets & Beds

Antwoord van United Carpets & Beds

Hi Rosemary, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Cannock store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer