We've re-carpeted two houses with this branch of United Carpets, their staff are exceptional. There's plenty of help in-store - especially in an emergency - and every fitter we've come across has been... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The ordering and delivery went ok. However when the carpet fitter arrived, he got about halfway through the job and then he informed me that he was short of material still needed enough material to... Toon meer
We had our house carpeted and lino fitted throughout. Staff in the shop were very helpful and gave great advice. The carpet fitters were very quick considering it is a four bedroomed house and they we... Toon meer
Bedrijf heeft geantwoord
from making a telephone call to arrange the measuring service all staff were very polite and Adam who brought the carpet samples was very helpful and understood what we needed . the carpets fitters we... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Tapijtwinkel
- Slaapkamermeubilair winkel
- Vloerenwinkel
- Meubelwinkel
- Woonkamermeubilairwinkel
- Matrassenwinkel
Geschreven door het bedrijf
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Geschreven door het bedrijf
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contactgegevens
Moorhead House, Moorhead Way, Bramley, S66 1YY, Rotherham, Verenigd Koninkrijk
- 0330 311 2442
- customerservice@unitedcarpets.co.uk
- www.unitedcarpetsandbeds.com
4,6
Uitstekend
12K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Always use this company
Always use this company. Very professional. Do an amazing job. Couldn't ask for better
20 juli 2026
Review zonder uitnodiging
Antwoord van United Carpets & Beds
Hi Paul, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Mansfield store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Very helpful and friendly from the…
Very helpful and friendly from the start.
Accommodating, fast service.
Helpful and thoughtful when laying down the carpet. Rubbish taken away.
Being going to them for years.. nothing is to much trouble 😁👏😊
17 juni 2026
Review zonder uitnodiging
Antwoord van United Carpets & Beds
Hi Marie, thank you for taking the time to share how our Stechford Store did.
Its such a pleasure to know that the team were able to make your experience with us a positive one from start to finish.
Thank you so much for continuing to support United Carpets and Beds! We look forward to assisting you again in the future.
Iv used United Carpets lots of times…
Iv used United Carpets lots of times and they are always reasonably priced and they do a great job never had an issue with them and the staff are great.
10 juni 2026
Review zonder uitnodiging
Antwoord van United Carpets & Beds
Hi Darren, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Wrexham store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Great service and communication .
Great service and communication from staff at the shop. Quick polite fitting and carpet looks great. Will be coming back for stairs next.
Happy customer. Will recommend.
Jennifer stubbs
9 juli 2026
Review zonder uitnodiging
Antwoord van United Carpets & Beds
Hi Jennifer, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Nuneaton store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Went into the store today looking for…
Went into the store today looking for quotes for carpet Callum was very helpful and was able to find us what we was looking for highly recommended
23 juli 2026
Review zonder uitnodiging
Antwoord van United Carpets & Beds
Hi Leon, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Northfield store could meet your expectations and provide you with a 5 star service throughout.
We're so pleased that Callum was able to help you find exactly what you were looking for.
We hope to assist you again in the future! Take care
The service was excellent throughout my…
The service was excellent throughout my visit greeted with a smile i wasn't rushed if I needed help they were there. They helped me with payment plans that suited my pocket Both members of staff were great brilliant service.
2 juli 2026
Review zonder uitnodiging
Antwoord van United Carpets & Beds
Hi Christina, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Stockton-on-Tees store could meet your expectations and provide you with an excellent service throughout. We're so pleased that the team could find you a payment plan that was suitable for you and your budget!
We hope to assist you again in the future! Take care.
Very good price.
Very good price.
Chris the carpet fitter made an excellent job of fitting the carpets, so professional.
Will be using United Carpets again without fear.
11 juni 2026
Review zonder uitnodiging
Antwoord van United Carpets & Beds
Hi Jennifer, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Dudley store could meet your expectations and provide you with a 5 star service throughout.
We're so pleased that you're happy with the finished results of your carpets.
We hope to assist you again in the future! Take care.
Good choice of beds…
Good choice of beds allowed to browse freely, quick and efficient delivery
11 juni 2026
Review zonder uitnodiging
Antwoord van United Carpets & Beds
Hi Susan, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Boston store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Excellent service and quality
No pressure selling in the shop.We were left to browse until ready. Flexible fitting dates and happy to store carpet until we had room decorated 2-3 weeks later. Slight hiccup with fitting day due to staff illness but were able to fit next day to tie in with our plans- great communication throughout. Fitting was quick and efficient. All in all a great service and excellent value. Would highly recommend.
16 juli 2026
Review zonder uitnodiging
Antwoord van United Carpets & Beds
Hi Jeremy, thank you so much for your wonderful review!
We're delighted to hear that you enjoyed a relaxed, no-pressure shopping experience and that our team could be flexible with storing your carpet until your room was ready.
Thank you for your recommendation and your kind comments about our service and value. We really appreciate your support and hope to welcome you back again in the future!
Brilliant service. Good quality product.
Brilliant service. Good quality carpet value for money.Staff went above and beyond
10 juni 2026
Review zonder uitnodiging
Antwoord van United Carpets & Beds
Hi Jean, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Sheffield store could meet your expectations and provide you with a brilliant 5 star service with good qaulity carpet and good value for money.
We're so pleased that you're happy with the finished results of your carpets.
We hope to assist you again in the future! Take care.
Antwoord van United Carpets & Beds
Hi Dave, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Pontefract store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Solid 4*!
All around they were great! We had a couple of issues at the beginning with staff coming out to measure up our flooring, but once this was resolved by the manager who was great, everything went very smoothly and we are very happy with the result!! Thanks guys, I have recommended to others :)
18 juni 2026
Review zonder uitnodiging
Antwoord van United Carpets & Beds
Hi Erin, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Aylestone store could meet your expectations and provide you with a great service where everything went smoothly. We're so pleased that you're happy with the finished results.
We hope to assist you again in the future! Take care.
Very happy with carpets
Very happy with carpets , staff in Bridgtown shop very helpful. Fitters arrived on time, quick and efficient. Thanks again.
22 juni 2026
Review zonder uitnodiging
Antwoord van United Carpets & Beds
Hi Rosemary, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Cannock store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Absolutely horrific experience
Absolutely horrific experience! Placed order and was given installation date, called them the following week to confirm all was going ahead as had other trades to follow, I was told my LVT flooring was on the van on its way to the store so all ok for fitting. The following day I was told the flooring was delayed and couldn’t be fitted. After chasing for over a week with no return calls and no one answering the phones I went into the store to be told they couldn’t get the flooring I had chosen and would need to choose another one (cheaper) it was eventually fitted although the fitter doesn’t work work full days. The after service is horrendous and when asked for a refund for the difference I was told it would be dealt with but 2 weeks later I am still waiting. Will never use again.
15 juni 2026
Review zonder uitnodiging
Antwoord van United Carpets & Beds
Good afternoon Susanne, thank you for taking the time to leave feedback.
We're sorry to hear that your experience with our Nuneaton store did not meet your expectations. This is not the level of service we strive to provide and we thank you for bringing this to our attention.
Our Customer Service team would like the opportunity to look into this further, please email customerservice@unitedcarpets.co.uk at your earliest convenience with your details and a member of our team will be in touch.
Kind Regards
The United Team
Headboard for the single bed came…
Headboard for the single bed came without sticks to connect with bed and we informed United carpets couple of times. But not sorted it yet. We received delivery on 4 th July and till now not sorted.
4 juli 2026
Review zonder uitnodiging
Antwoord van United Carpets & Beds
Good afternoon Resmi, thank you for taking the time to leave feedback.
We're very sorry to hear about your experience and sincerely apologise for the delay in resolving this issue. After speaking with our Beds team, I can now confirm you that the replacement parts have now come into our warehouse. Our distribution team will be in contact within 48 hours to arrange a convenient delivery & assembly date for you.
Thank you for your patience and understanding, and we appreciate the opportunity to put this right.
Kind Regards
The United Team
Waited for 5 weeks for the carpet to be…
Waited for 5 weeks for the carpet to be fitted but when it came it was the wrong size and has had to be re ordered so it means another 3 weeks to be delivered to the shop and another wait to be fitted,so from ordering and paying it will be about 8 weeks!!
14 juli 2026
Review zonder uitnodiging
Antwoord van United Carpets & Beds
Good afternoon Pamela, thank you for taking the time to leave a review.
We're sorry to hear that your experience with our Wakefield store did not meet your expectations. This is not the level of service we strive to provide and completely understand your frustration.
We appreciate your patience and for baring with the store while they rectified the issue and got the correct size ordered in. Please don't hesitate to contact customerservice@unitedcarpets.co.uk if there is anything else we can do to improve your experience. We hope that you love the finished results of your carpets!
Kind Regards
The United Team
Fantastic job
Despite the heat, Neal worked really hard and did a fantastic job!
22 juni 2026
Review zonder uitnodiging
Antwoord van United Carpets & Beds
Hi Marie, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Northfield store.
Thank you so much for the recommendation. We hope to assist you again in the future.
We came into the shop and wasn’t…
We came into the shop and wasn’t bombarded with sales pitches so it was relaxed and able to look around at our on speed. Once we decided what we wanted. The gentleman sorted out a price for us and then arranged for delivery and fitting. On the day of fitting the man called and arrived as agreed and before we knew it the carpet was fitted. Great experience from beginning to end. Just need to add that we always buy flooring from here and never once had any problems. Great company and great service 👏👏
29 mei 2026
Review zonder uitnodiging
Antwoord van United Carpets & Beds
Hi Lucy, thank you so much for your fantastic review and for your continued loyalty!
We're delighted to hear that you enjoyed a relaxed, no-pressure shopping experience and were able to browse at your own pace before choosing the perfect flooring. It's great to know our team made the process straightforward, from arranging a competitive price to organising the delivery and fitting.
Your continued support means a great deal to us, and we're thrilled that we've consistently delivered the level of service you expect.
Thank you for choosing United Carpets & Beds time and time again. we look forward to welcoming you back in the future!
We recently had a new stair carpet and…
We recently had a new stair carpet and herringbone floor fitter to the hallway. The staff went above and beyond and customer service was second to none. Nothing was too much trouble. My hallway looks fantastic. The guys that came to fit were both professional and trustworthy.
15 juli 2026
Review zonder uitnodiging
Antwoord van United Carpets & Beds
Hi Lesley, thank you so much for your wonderful review!
We're delighted to hear that you're so pleased with your new stair carpet and herringbone flooring. It's fantastic to know that our team went above and beyond to provide exceptional customer service and that nothing was too much trouble throughout the process.
We're also pleased to hear that the fitters were professional, trustworthy, and completed the job to such a high standard.
Thank you for choosing United Carpets & Beds. We hope you enjoy your beautiful new hallway for many years to come!
Exceptional service from United Carpets…
Exceptional service from United Carpets & Beds – Northfield
I cannot thank United Carpets & Beds in Northfield enough for the outstanding service they provided. I was preparing my home for my dad’s funeral and had family and visitors travelling from abroad, so the timing was extremely important.
The team went above and beyond to help me, making sure my carpets and mattresses were delivered on time and everything was ready when I needed it. Their kindness, understanding, professionalism, and willingness to accommodate my situation meant so much during such a difficult period.
The quality of the carpets and mattresses is excellent, and the service from start to finish was truly first class. I would highly recommend United Carpets & Beds – Northfield to anyone looking for great quality products and a team that genuinely cares about their customers.
Thank you for making a stressful time a little easier. ❤️
21 juli 2026
Review zonder uitnodiging
Antwoord van United Carpets & Beds
Thank you so much for taking the time to share such a heartfelt review.
Firstly, please accept our sincere condolences on the loss of your dad. We’re truly honoured that our Northfield team could provide some support during what must have been an incredibly difficult time.
We're delighted to hear that the team went above and beyond to ensure your carpets and mattresses were delivered on time and that everything was ready for your family and visitors.
Thank you for your recommendation and for trusting us during such an important time. We'll be sure to share your lovely feedback with the Northfield team, who will be touched to know they made a positive difference.
We wish you and your family all the very best. Take care.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.