Software is extremely buggy. They also grossly oversell you with your own "rep"...who basically does nothing. We are moving away from vCita and made it super clear we would not review and they c... Toon meer
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Lees wat reviewers zeggen
vcita has been super helpful in all aspects of our business. There are three main things that I use: Marketing support with their lead capture and SMS tools Payment processing straight f... Toon meer
Bedrijf heeft geantwoord
vcita is great. It's a one-stop shop for all our client management needs. My favorite features are: easy appointment scheduling, smart searches of contacts based on past transactions, and automatic... Toon meer
I've tried a few different solutions to run my business on and found vcita really easy to start off and run with. Their customer service team continues to help me improve the way I do things as we gro... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
vcita is the leader in web engagement software for small business. The vcita platform redefines small business by driving more opportunities from the web, mobile, email and social. Businesses can extend their brand, drive more clients to engage and deliver amazing service. The vcita Web Engagement Platform includes messaging, self-service scheduling and online payments via any device, anytime. vcita increases the effectiveness of any web presence, strengthens customer relationships and provides a personalized experience clients have come to expect.
Contactgegevens
10900 NE 8th St Suite 1490, , WA 98004, Bellevue, Verenigde Staten
- contact@vcita.com
- www.vcita.com
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Excellent service! (and two suggestions)
Overall, I have been very satisfied with your services! However, there are two points I would like to bring to your attention.
Firstly, it would be very helpful if we could link a payment to an invoice, even if the payment has been done before the invoice is issued. For example, I had a client who paid me before the lesson and when I issued the invoice I could not link them and it seemed that she had to pay again. So, I cancelled the payment already done, and then I clicked on the payment button linked to the invoice. It was a solution, but I lost time and the client was wondering why I did that and I had to explain and kindly ask her to wait for my invoice before doing any payments. Could you please do something for this or suggest a better solution?
Secondly, it would be perfect if our clients could evaluate each service they receive (i.e. with stars or from 1 to 5, etc. and a comment) and then we could post it on social media or use it for marketing purposes.
Thank you very much for considering my requests.
Kind regards,
Chrysanthi Polyzogopoulou
Thank you Vcita!
Really Super project. I wish to cooperate more in the future.Thank you Vcita!
I use VCita for mainly my invoicing and…
I use VCita for mainly my invoicing and am very happy with the service. Very reliable and consistent 👏

Antwoord van vcita
Very simple app to use I run my whole…
Very simple app to use I run my whole handyman business on it. I would recommend Vcita to any business owner looking for a system to use.

Antwoord van vcita
I would normally give 5 Stars to this…
I would normally give 5 Stars to this CRM but the last time I had questions, I could not get hold of anyone on the phone. Everything was via email. Did not like that. There should be a phone conversation option as well. Otherwise its all good!

Antwoord van vcita

Antwoord van vcita
This software has been a God send…
This software has been a God send for me. Its like having your own personal assistant. I use the appointment client tracking version and it is phenomenal. I will use it as long as I am in business. The best thing is, it is continually adding new features from credit card purchases to accounting features. I love it.

Antwoord van vcita
Good product worth the investment
vita has worked well for me as a CRM platform. Allowing clients to book and change online sessions has elevated the level of professionalism I project and simplified this system on the client end. It's also made it much easier for me to keep track of billing compared to when I was trying to manage it myself.

Antwoord van vcita
Not Really Great on Mobile
Since the new software, app etc. was installed vCita is much slower, and each time I use vCita to book, confirm, reply it turns off all audio on the phone. I sent a note about this when it happened earlier in the year - you acknowledged that but have not fixed it.
I still use the service - but this is such an easy fix - and we live in a mobile world - as you smart folks know. So why not make it more mobile friendly?

Antwoord van vcita
I don't know about review
I don't know about review. Give me some example about it. Or give me your policy.
Love Vcita & all its functionality
I have been using vcita for years and it just keeps getting better. Love how vcita does so much in 1 app. It’s allowed me to keep my business so streamlined. Thanks for always finding ways to improve and serve your customers. I highly recommend.

Antwoord van vcita
VCITA is great and it makes my life…
VCITA is great and it makes my life very simple. I would like to see some extra things added to the campaign area where we can have sime more text into a picture

Antwoord van vcita

Antwoord van vcita
The Cleaner
I run a Independent Cleaning service that gets pretty busy at times, to the point I get over ran in the past. It was hard to keep track at times of everything. Vcita makes everything easier now! Even have the app on my phone to use while I'm on the go and electronic payments makes things even easier!
Thank you Vcita for giving my sanity back & helping my business!

Antwoord van vcita
Enjoyed the services rendered.
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