Vodafone UK - Cirencester Reviews 

236
TrustScore 5 uit 5

4,9

2 Castle Street, GL7 1QA Cirencester, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Went to renew a contract. Clarence and Scarlett were both amazingly helpful. We were given good advice and ended up with a better deal than we'd had previously.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

What an amazing & helpful team in Cirencester! My new phone wouldn't load whatapps properly & lost some very important messages. I'd been running two phones until my old one finally broke. Although,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Vodafone staffer Kieron saved the day (and sale of the new phone I was buying) where his 2 colleagues nor the woman from Samsung could figure it out. THANK you for your skill and patience. No point m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Although we had an issue with a Three device it was the Vodafone store in Cirencester we visited. We were blown away by the service that Dan, the manager, gave us! He resolved all our issues, listened... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 2 Castle Street, GL7 1QA, Cirencester, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

236 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(236)

40.120 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Came in as my passwords weren't…

Came in as my passwords weren't working, saw Alex and jess and they promptly sorted my issue and got me logged into the apps I needed to be logged into. Five stars!

11 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Cirencester

Antwoord van Vodafone UK - Cirencester

Hi Terry. Thank you for your review for both Alex and Jess. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I saw Jess today she was very helpful…

I saw Jess today she was very helpful and polite / professional

Paul Cullen

11 februari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Cirencester

Hi Paul. Thank you for your review for Jess. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came in for a tech transfer

Came in for a tech transfer. Very efficient and helpful

10 februari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Cirencester

Hi Rob

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team.

Beoordeeld met 5 van de 5 sterren

I saw Jess today and she made the…

I saw Jess today and she made the experience so easy and stressfree

8 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Cirencester

Antwoord van Vodafone UK - Cirencester

Hi Sue. Thank you for your review for Jess. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came in with issues regarding maps

Came in with issues regarding maps. Alex fixed our issue quickly and efficiently and then dove into my account to see if we could upgrade. He managed to upgrade my broadband for higher speeds and he also helped us leave 02 and take out a new phone and plan on the Vodafone network. 5 stars

8 februari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Cirencester

Hi Chris. Thank you for your review for Alex. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Incredibly helpful

Incredibly helpful, clear explanations from Kieran

27 januari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Cirencester

Hi Hamish,

Thank you for you review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

He was really helpful in upgrading my…

He was really helpful in upgrading my sim and setting me up with a secondary sim. Explained future options to consider with upgrading to a new phone when I'm ready in the near future.

24 januari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Cirencester

Hi Eliza,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alex was very helpful and took the time…

Alex was very helpful and took the time to get me the best phone for my requirements. Highly recommended.

21 januari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Cirencester

Hi Mr Pawling,

Thank you for taking the time to review and share your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I had an issue with my SIM.Kieran…

I had an issue with my SIM.Kieran managed to sort the problem out for me. Kieran is the most professional sales advisor I have met. He is a credit to Vodafone and a wonderful representation for young people.

22 januari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Cirencester

Hi Maz,

Thank you for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Your colleague was very helpful and…

Your colleague was very helpful and patient with me. He helped sort out my new phone after I washed the old one. He took time to transfer everything over for me.

14 januari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Cirencester

Hi Ann. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

He was incredibly helpful

He was incredibly helpful, spoken in easy to understand terms and got us the best deal

11 januari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Cirencester

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Served by Jess

Served by Jess. Helpful, communicative and made whole experience straightforward.

9 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Cirencester

Antwoord van Vodafone UK - Cirencester

Hi Dawn,

Thanks for the great feedback for Jess, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

We met Jess in the Cirencester office

We met Jess in the Cirencester office.
Helped to sort out all our problems in no time at all! A 5 star girl to treasure!

7 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Cirencester

Antwoord van Vodafone UK - Cirencester

Hi Jennie. Thank you for your review for Jess. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Highly recommend Vodafone Cirencester

Tom was knowledgeable, helpful and had a very pleasant way about him. His empathy and patience is a rare find. I would highly recommend visiting Vodafone Cirencester and Tom.

27 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Cirencester

Antwoord van Vodafone UK - Cirencester

Hey C Walker,

Thank you for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Super helpful

Super helpful, amazing customer service from Kieran. And thank you to Tom and Jess. Happily kept my two little boys entertained whilst I had an upgrade :)

24 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Cirencester

Antwoord van Vodafone UK - Cirencester

Hi Michaela. Thank you for your review for Kieran, Tom and Jess. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service …

Kieran was more than helpful and knowledgeable, great customer service!

22 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Cirencester

Antwoord van Vodafone UK - Cirencester

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Had the most amazing service delivery…

Had the most amazing service delivery by Tom at the Cirencester Shop!!!

Superb knowledge and advice.

Thanks for a great experience Tom!

14 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Cirencester

Antwoord van Vodafone UK - Cirencester

Hey Heine,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Patient member of staff who took time…

Patient member of staff who took time to talk us through process of porting number from one account to another.
Kieran

13 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Cirencester

Antwoord van Vodafone UK - Cirencester

Hey Jonathan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kieran and Tom were both very helpful…

Kieran and Tom were both very helpful above and beyond just shop staff

12 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Cirencester

Antwoord van Vodafone UK - Cirencester

Hi Adelma,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great knowledge and helpful

Tom and Keiran were great. I popped in for some help after a few days on the phone to Vodafone and they exceeded expectations.

They took the time to find the problem with my account, fix it and then ensure I left with the broadband package I was after, and fitted earlier!
In addition they upgraded my mobile to a cheaper and better contract.

I absolutely recommend this store!

11 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Cirencester

Antwoord van Vodafone UK - Cirencester

Hi Gary,

This is lovely feedback for Tom and Keiran. Thanks for your kind words and taking your time to share the experience. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

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