Vodafone UK - MerryHills Reviews 

464
TrustScore 5 uit 5

4,9

Unit L38 , Merryhill Shopping Centre, DY5 1SY Brierly Hill, GB


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Beoordeeld met 5 van de 5 sterren

Really helpful service from Sabah at Vodafone. She was brilliant from start to finish, helping us sort out all the SIMs we needed and talking us through the setup of our new device and the inst... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Went into vodafone hoping to switch my broadband from three as i’ve had a horrible experience with them, Luke dealt with me, he was so helpful and lovley really listened to what i needed and advised m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I went into the Vodafone shop in Merryhill,to be greeted by a lovely gentleman called Jag. He did his best to make sure me and my eldest felt comfortable,he gave us outstanding service,making sure we... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This lady Demy new her stuff, i upgrade my sons phone and she switched a few things around and saves me over £20 a month on my whole bill for 4 different contracts amazing

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • Unit L38 , Merryhill Shopping Centre, DY5 1SY, Brierly Hill, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

464 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(464)

40.947 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Buy phone and renew data contract

Great customer service, very helpful and explained everything we needed to know. We were served by Lydia at the Merry Hill branch in Dudley.

25 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - MerryHills

Hi Corrina,

Thank you so much for your wonderful review and the amazing support you’ve shown for Lydia —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Vodafone Merry Hill

Vodafone Merry Hill, I will served by Lydia who helped me and my hard of hearing mother. Purchase a new phone for her, she was brilliant with my mum. She explained everything calmly and clearly so she could understand. Highly recommend

25 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - MerryHills

Hey Ms. Cormack,

Thanks for the lovely review and fantastic support for Lydia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great experience

Went into vodafone to get help getting my photos back to my phone.
Lydia was so helpful and fixed this for for me straight away.
I then decided to look at some new phone options as my phone so slow and old.
Lydia made this a smooth transition for me, she moved my number over and transferred all of my data across!
I would highly recommend visiting Lydia at the Merryhill Vodafone store.

21 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - MerryHills

Hey Sheila,

Thanks for the lovely review and fantastic support for Lydia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Beoordeeld met 4 van de 5 sterren

Changing from O2 to Vodafone.

Today Lydia of the Vodafone Merry Hill Branch helped me change from 02 to Vodafone and a much cheaper sim only contract. Despite a system issue, Lydia and her colleagues were able to facilitate the change and make it a smooth and successful process. Thank you.

17 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - MerryHills

Hey Alex,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Popped into Vodafone this morning

Popped into Vodafone this morning, met by Sam a very helpful and informative young lady who explained everything that I needed to know when upgrading my plan.

17 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - MerryHills

Hey Helen,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lorelei

Lorelei - I can’t explain how happy I am with her service - had a issue with my phone and she fixed it considering I call them and they couldn’t do much -

16 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - MerryHills

Hey Tayba,

Thanks for the lovely review and fantastic support for Lorelei.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fast and friendly

Me and my wife came in to the store looking for an upgrade as both our phones had seen better days. Neither of us really knew what we wanted or what was available. We were served by Lydia and she was friendly informative and very personable. She helped both of us find a phone and a deal that we were happy with and she did so while never rushing and answering all of our questions.

Lydia made a normally painful and drawn out process of buying a phone fast and easy.

I would highly recommend speaking to her if you go into the merry hill store.

2 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - MerryHills

Hey Dan,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Lydia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Demy was great with helping me with my…

Demy was great with helping me with my phone

3 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - MerryHills

Hey Margaret,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Demy helped me so much!

I went to Vodafone this week as I’ve just moved into a new build and no providers were recognising my address. I was served by demy who went above and beyond to help me sort this, she suggested the 5G Gigicube! It works perfectly! She literally saved me so much stress and now I finally have wifi in my new home for myself and my children to use! It was so refreshing to be served by someone who was so professional and helpful - thank you demy & the Vodafone team at Merry Hill.

29 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - MerryHills

Hey Elisha,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

So friendly and helpful

So friendly and helpful, quick process and everything was straight forward, Thankyou so much for your patience Lydia

24 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - MerryHills

Hi,

Thank you so much for your wonderful review and the amazing support you’ve shown for Lydia—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I came into Vodafone today to enquire…

I came into Vodafone today to enquire about an iPad for my daughter. I met Lorelei who was fantastic in guiding me through info on the plans etc and also adding an additional for my other daughter. We also upgraded 2 phones at a great discount, and we were overall pleased. Lorelei deserves all the credit she gets and I hope next time I visit the shop I hear she’s been promoted or so. She has great customer service and extremely helpful.

20 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - MerryHills

Hey there,

Thanks for the lovely review and fantastic support for Lorelei.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lydia was a fantastic help

14 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - MerryHills

Hey Emily,

Thanks for the lovely review and fantastic support for Lydia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I went into the Merry Hill store today…

I went into the Merry Hill store today 12/12/25 about an issue with my phone. I was seen by Emily. She listened, she found the issue and how to solve it. Not only that,she told me and showed me what to do when I got home she even wrote the instructions down for me so I would not forget. She was very courteous and sympathetic and made feel comfortable and not stupid. She made me feel quite at ease. She also assured me if I had any further issues to come back and see her.

12 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - MerryHills

Hi,

Thank you so much for your wonderful review and the amazing support you’ve shown for Emily—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lydia was very helpful

Lydia was very helpful, and advised us on a package that best suited us.
Would recommend to others :)

6 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - MerryHills

Hey Lewis,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

New phone

Went to Vodafone shop at merry hill centre on December 3rd for a new phone highly recommend this shop 10 stars ⭐️ staff very welcoming and friendly. Kareem helped me pick the right phone talked me through it fantastic customer service thank you Kareem for helping me all staff very friendly

3 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - MerryHills

Hey Vanessa,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sam was a dream to deal with

Sam was a dream to deal with. Thanks to her she made everything so straight forward and simple for me. Thank you

3 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - MerryHills

Hey Paul,
Thanks for the lovely review and fantastic support for Jayden.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I went into the store and talked to Sam…

I went into the store and talked to Sam - she was great! She was always helpful and gave good info.

3 december 2025
Review zonder uitnodiging
Logo Vodafone UK - MerryHills

Antwoord van Vodafone UK - MerryHills

Hey Sam,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Danny was amazing helped me save money…

Danny was amazing helped me save money on my contact Would definitely recommend

1 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - MerryHills

Hey Todd,

Thanks for the lovely review and fantastic support for Danny.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

Went into store today to look at brand new contract deals with inderpal he sat down with me and went through all kind sim only plans and phones and sim plans I realised I wasn’t out of contract and couldn’t go ahead with it but was really grateful with all his help.

30 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - MerryHills

Hey Suresh,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service

Lorelei was so incredibly helpful

28 november 2025
Review zonder uitnodiging
Logo Vodafone UK - MerryHills

Antwoord van Vodafone UK - MerryHills

Hey Katie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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