Vodafone UK - MerryHills Reviews 

465
TrustScore 5 uit 5

4,9

Unit L38 , Merryhill Shopping Centre, DY5 1SY Brierly Hill, GB


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Beoordeeld met 5 van de 5 sterren

Really helpful service from Sabah at Vodafone. She was brilliant from start to finish, helping us sort out all the SIMs we needed and talking us through the setup of our new device and the inst... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Went into vodafone hoping to switch my broadband from three as i’ve had a horrible experience with them, Luke dealt with me, he was so helpful and lovley really listened to what i needed and advised m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I went into the Vodafone shop in Merryhill,to be greeted by a lovely gentleman called Jag. He did his best to make sure me and my eldest felt comfortable,he gave us outstanding service,making sure we... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This lady Demy new her stuff, i upgrade my sons phone and she switched a few things around and saves me over £20 a month on my whole bill for 4 different contracts amazing

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • Unit L38 , Merryhill Shopping Centre, DY5 1SY, Brierly Hill, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

465 reviews

5 sterren
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4,9

Alle reviews

(465)

40.947 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great customer service

Lorelei was so incredibly helpful

28 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - MerryHills

Hey Katie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I was served by Lorelei who is very…

I was served by Lorelei who is very helpful

28 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - MerryHills

Hey Isabelle,

Thanks for the lovely review and fantastic support for Lorelei.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brought a new iPhone 17 the other day…

Brought a new iPhone 17 the other day from Demi. I had a problem with my esim so went in the shop again and Demi was very helpful with getting my SIM card to work.

24 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - MerryHills

Hey Matty,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I went into Vodafone Merryhill with an…

I went into Vodafone Merryhill with an issue with my phone. I was served my Inderpal and he was very helpful and informed me on what to do.

29 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - MerryHills

Hey Jackie,

Thanks for the lovely review and fantastic support for Inderpal.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Went to Vodafone on Wednesday and was…

Went to Vodafone on Wednesday and was served by a lovely women called Emily who was happy to assist me with buying a broadband package.

26 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - MerryHills

Hey James,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Went into store for a new sim and was…

Went into store for a new sim and was served by a girl named Demy. She sorted me a package for a great price! Thanks again!

28 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - MerryHills

Hey Kev,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Demy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I went to the Vodafone shop in Merry…

I went to the Vodafone shop in Merry Hill Shopping for an upgrade. It was very smooth and quick thanks to Lorelei. She was very helpful and explained the new contract to me very well.

23 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - MerryHills

Hey Cary,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Visited the store yesterday and was…

Visited the store yesterday and was greeted by a young lady Demy was her name she was so helpful and polite, I’m not technically minded but she sorted everything out for me thank you again

26 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - MerryHills

Hey Nikki,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service Simran helped me to save some mine and…

Simran helped me to save some money and to make decisions about which phone to buy and which plans to buy for both my phone numbers

27 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - MerryHills

Hey Mcguire,

Thanks for the lovely review and fantastic support for Simran. It'sSimran.It's always great to hear such positive remarks.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lydia was really helpful with my…

Lydia was really helpful with my upgrade, thank you

20 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - MerryHills

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sam sorted out our account after 7…

Sam sorted out our account after 7 years of complications. Sam also sorted out a miss sold mobile device that has cost us over a thousand pounds.

20 november 2025
Review zonder uitnodiging
Logo Vodafone UK - MerryHills

Antwoord van Vodafone UK - MerryHills

Hi, We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer served by Simran

Excellent customer served by Simran. Friendly,helpful and very knowledgeable.

20 november 2025
Review zonder uitnodiging
Logo Vodafone UK - MerryHills

Antwoord van Vodafone UK - MerryHills

Hi, We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Outstanding customer service

I visited the store in merryhill today with my daughter as I needed a new phone and we were served by Simran. He was extremely helpful and made us feel comfortable from the start. He gave great advice on the products available to me and gave a great deal. I would rate his customer service skills very highly and would not hesitate to return

19 november 2025
Review zonder uitnodiging
Logo Vodafone UK - MerryHills

Antwoord van Vodafone UK - MerryHills

Hi, We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

SIM problem

My replacement Sim wasn't working in my new phone, which was purchased from ebay. Off we went to the Vodafone shop at Merry Hill.
Danny was great. Friendly, helpful and informative.
He fixed the issue (dodgey phone) found me a new phone with a better deal and looked at our other phone deals too.
Would definitely recommend 😊

13 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - MerryHills

We're happy to hear that our agent Danny was friendly, helpful, and informative.

Thanks for your review,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Experience with Lydia eas great

Experience with Lydia eas great; she sorted my partner out with a new phone. Although systems were really slow she was a massive help. Thank you Lydia.

16 november 2025
Review zonder uitnodiging
Logo Vodafone UK - MerryHills

Antwoord van Vodafone UK - MerryHills

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Outstanding serivce


“I want to acknowledge the outstanding service provided by Lydia at the Vodafone store at Merry Hill. She was extremely helpful, explained everything clearly, and made the process smooth and hassle-free. Truly impressive.

9 november 2025
Review zonder uitnodiging
Logo Vodafone UK - MerryHills

Antwoord van Vodafone UK - MerryHills

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Daniel was great ...didn't push me into…

Daniel was great ...didn't push me into any contract - infact he managed to reduce my contract considerably

10 november 2025
Review zonder uitnodiging
Logo Vodafone UK - MerryHills

Antwoord van Vodafone UK - MerryHills

Hi. We're happy to hear that you had a great experience! We appreciate your positive feedback and are so glad we could help reduce your contract. Thanks for sharing. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Luke was an absolute star ⭐️ and make it…

Luke was an absolute star ⭐️ and make it easy and I left all set up and with everything sorted . Best service in a very long time ! Thanks 🙏

5 november 2025
Review zonder uitnodiging
Logo Vodafone UK - MerryHills

Antwoord van Vodafone UK - MerryHills

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lydia was lovely

Lydia was lovely, friendly and very helpful, she was able to make my payments lower and helped me understand other deals / packages which I’m likely to go ahead with in the future.

1 november 2025
Review zonder uitnodiging
Logo Vodafone UK - MerryHills

Antwoord van Vodafone UK - MerryHills

Hi. We're happy to hear that you had such a positive experience! We appreciate your kind words about the assistance you received. It's great to know that the support was helpful and informative. Thank you for sharing your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came into store today as I was having…

Came into store today as I was having issues with the volume during calls, Ryan did a fantastic job!

28 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - MerryHills

Antwoord van Vodafone UK - MerryHills

Hi. We're happy to hear that you had a positive experience in our store! We appreciate you taking the time to share your feedback and we are so glad we could resolve your call volume issues. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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