Vodafone UK - MerryHills Reviews 

470
TrustScore 5 uit 5

4,9

Unit L38 , Merryhill Shopping Centre, DY5 1SY Brierly Hill, GB


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Beoordeeld met 5 van de 5 sterren

Really helpful service from Sabah at Vodafone. She was brilliant from start to finish, helping us sort out all the SIMs we needed and talking us through the setup of our new device and the inst... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I went into the Vodafone shop in Merryhill,to be greeted by a lovely gentleman called Jag. He did his best to make sure me and my eldest felt comfortable,he gave us outstanding service,making sure we... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Went into vodafone hoping to switch my broadband from three as i’ve had a horrible experience with them, Luke dealt with me, he was so helpful and lovley really listened to what i needed and advised m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This lady Demy new her stuff, i upgrade my sons phone and she switched a few things around and saves me over £20 a month on my whole bill for 4 different contracts amazing

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • Unit L38 , Merryhill Shopping Centre, DY5 1SY, Brierly Hill, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

470 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(470)

41.063 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Daniel was great ...didn't push me into…

Daniel was great ...didn't push me into any contract - infact he managed to reduce my contract considerably

10 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - MerryHills

Hi. We're happy to hear that you had a great experience! We appreciate your positive feedback and are so glad we could help reduce your contract. Thanks for sharing. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Luke was an absolute star ⭐️ and make it…

Luke was an absolute star ⭐️ and make it easy and I left all set up and with everything sorted . Best service in a very long time ! Thanks 🙏

5 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - MerryHills

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lydia was lovely

Lydia was lovely, friendly and very helpful, she was able to make my payments lower and helped me understand other deals / packages which I’m likely to go ahead with in the future.

1 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - MerryHills

Hi. We're happy to hear that you had such a positive experience! We appreciate your kind words about the assistance you received. It's great to know that the support was helpful and informative. Thank you for sharing your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came into store today as I was having…

Came into store today as I was having issues with the volume during calls, Ryan did a fantastic job!

28 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - MerryHills

Antwoord van Vodafone UK - MerryHills

Hi. We're happy to hear that you had a positive experience in our store! We appreciate you taking the time to share your feedback and we are so glad we could resolve your call volume issues. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic service by Lydia

Fantastic service by Lydia, very helpful, knowledgeable & friendly. Thank you

25 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - MerryHills

Antwoord van Vodafone UK - MerryHills

Hi. We're so glad to hear that you received such fantastic support. We appreciate you taking the time to leave us this lovely review and your kind words. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dan the Man!

Danny in the Merry Hill branch was extremely patient and helpful. I had tried (unsuccessfully) to get my Apple watch set up with a cellular plan online. He sat with me for over an hour and went through the process. Danny transferred me to a monthly contract and sorted out the cellular for my watch. He was thoughtful and offered wonderful customer service throughout. Thanks Danny!

26 oktober 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - MerryHills

Hi. We're happy to hear that you had such a positive experience at our Merry Hill branch. We appreciate you taking the time to share your feedback and are so glad that our team member was able to assist you with setting up your Apple watch. It's great to know the service provided was helpful and thoughtful. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Did my upgrade in store today with Ryan…

Did my upgrade in store today with Ryan who was very efficient and also helped me transfer all my information over, top lad

24 oktober 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - MerryHills

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lydia & Sam :)

Lydia & Sam :)
Fabulous!!

22 oktober 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - MerryHills

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great adviser

21 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - MerryHills

Antwoord van Vodafone UK - MerryHills

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lydia at the Merry Hill branch

Lydia at the Merry Hill branch was polite, knowledgeable and very helpful in getting us the deal we were after. My daughter was very happy

19 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - MerryHills

Antwoord van Vodafone UK - MerryHills

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The customer advisor Lydia was very…

The customer advisor Lydia was very helpful and a joy to be with. I would recommend that you visit Vodafone and ask for Lydia at Merry Hill.

19 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - MerryHills

Antwoord van Vodafone UK - MerryHills

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Computers were a bit slow but Lydia…

Computers were a bit slow but Lydia made the experience a lot better she's a very lovely lady explained everything very well

16 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - MerryHills

Antwoord van Vodafone UK - MerryHills

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Demy was extremely helpful and gave us reassurance- very good experience

Demy was extremely helpful. Explained everything in an easy to understand language. Very professional and helpful. It made phone contract easy and without stress. Would highly recommend- Thank you for being so polite

13 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - MerryHills

Antwoord van Vodafone UK - MerryHills

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing customer service from Lydia

Amazing customer service from Lydia, she was extremely helpful and patient.

11 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - MerryHills

Antwoord van Vodafone UK - MerryHills

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I went into the merry hill store and…

I went into the merry hill store and Luke seriously sorted me right out. Proper customer service he’s great at what he does (from jay the guy who comes in 3 days in a row) for the iPhone air. Thank for all support brother

9 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - MerryHills

Antwoord van Vodafone UK - MerryHills

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The service provided by Lydia was first…

The service provided by Lydia was first class. She was friendly, helpful, patient and explained the options very clearly in non technical language.

9 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - MerryHills

Antwoord van Vodafone UK - MerryHills

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant Experience

As always, a brilliant experience from professional, respectful staff! Emily was amazing. She was patient and so knowledgeable. Thank you so much Emily!

30 september 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - MerryHills

Hey Linda,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 4 van de 5 sterren

Renew broadband contract

I was served by Lydia who informed me that she was new bu this was not apparent, as I found her very pleasant & helpful. She helped me to decide on a new broadband deal and also discussed my Sim only contract which is due to end soon.

1 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - MerryHills

Antwoord van Vodafone UK - MerryHills

Hey Pam,

Thanks for the lovely review and fantastic support for Lydia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sam was fantastic

Sam was fantastic, had a rather complicated account to sort and move around and she did this with no hesitation, answered all our queries and made our experience easy, stress free and enjoyable.... thanks Sam 😊

27 september 2025
Review zonder uitnodiging
Logo Vodafone UK - MerryHills

Antwoord van Vodafone UK - MerryHills

Hey Charley,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

So quick and easy

So quick and easy! Our retail assistant Emily was so helpful and a delight to talk to! She helped us upgrade with ease and with a smile on her face! Will be back!

25 september 2025
Review zonder uitnodiging
Logo Vodafone UK - MerryHills

Antwoord van Vodafone UK - MerryHills

Hey Charlotte,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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